Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ElectroMarket Reviews

4.7 Rating 3,260 Reviews

94 %

of reviewers recommend ElectroMarket

Company Reviews

Product Reviews

4.7

Based on 3,260 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 9th March 2024

ElectroMarket 5 star review on 21st February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 4th February 2024

ElectroMarket 5 star review on 4th January 2024

37

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product has a beautiful design. The quality of sound is medium and it skips sometimes parts of the records. The plug delivered was not suitable for Ireland and needed an adapter. In addition to the product cost and the shipping costs we had to pay as well Custom fees (18€) which we were not informed of when doing the purchase. Nevertheless the delivery was quick from UK to Ireland.”

Posted 2 years ago

Hi Shayma, many thanks for your review. We're sorry to hear that your item is sometimes skipping, we'd be happy to offer a replacement if you require. We're also sorry that you had to pay custom fees. Unfortunately, with deliveries outside of the United Kingdom, there can occasionally be fees that are required to be paid which are at the moment, separate from us. In all instances, we ensure our shipping costs are paid for, but additional costs beyond that are not always applicable on our end.

Posted 2 years ago

“Not happy customer had 3 faulty pa systems in the last 5mths and customer service don't have a clue”

Posted 2 years ago

Azam, we apologise that the PA systems that you received turned up faulty. Unfortunately, when it comes to delivering products such as speakers, there is always the slight chance of damage during transport. Although we strive to ensure all of our products are packaged well enough to withstand any damage, external factors can sometimes see issues still occur and this is sadly out of our control. We hope you'll find that we have now resolved this for you in our communications between you and our team and hope to still see you shop with us again.

Posted 2 years ago

“Very good”

Posted 7 years ago

“Items as described, but I only gave Acceptable because I was told over the phone it would be next day delivery and it stated on the invoice next day delivery, had to wait 3 days for delivery.”

Posted 7 years ago

“While this seller made a quick refund I cannot give a higher score as the speakers were faulty on receipt and in my opinion were an end of line product, being as these have been superseded by a new model. I also found this seller had the exact same product quite a bit cheaper on their own site, than they were charging eBay customers.”

Posted 7 years ago

“I have not used the speakers yet as I still don't have the cables to connect to it”

Posted 7 years ago

“some of the stuff was very nice and understanding about when they sent me a dodgy speaker when I spoke to the 1 bloke it was nice he told me through it got me speaking out the next day but was meant to pick up this speaker on a Tuesday but didn't come for it meaning I lost a day at work as waited in all day for them.”

Posted 7 years ago

“Delivery was quick the product looked just like in the picture but unfortunately it had a technical fault so had to be returned, which returning was fairly easy to arrange .I don't think it is for household use which is what I purchased it for (i was intending to use it for a party at home but the constant buzzing ment it couldn't be turned down on low volume ) but for party's in small function rooms it will be perfect once it is in good working order, I'm just waiting for my refund now and hope it comes as fast as the delivery and the return.”

Posted 7 years ago

“ok thx”

Posted 7 years ago

“The service was good and came on time...only think I wasn't happy with was the product it self.....your item discription was not as discribed, the speakers and amp was really poor..sky craps not sky tek...waste of money”

Posted 7 years ago

“Let you know when it gets here”

Posted 8 years ago

“Poor communication price changes over night speaker sounds amazing but rubbish quality build overall ok”

Posted 8 years ago

“The distribution of my product was very efficient as I got it a few days after placing my order. When in boxing the speakers looked perfect but unfortunately perform no where near it. The amplifier is terrible and possibly restricts the capacity of the speakers. Not the worst product in the world, but wouldn't purchase again.”

Posted 8 years ago

“Purchased 2 high frequency high power tweeters, fitted them, on doing a disco next day, both blew within the hour, even tho keeping the clip led's on the amp at mimimal, not very impressed, luckily i had other speakers with good tweeters in the system, otherwise it would have been quite embarrassing..”

Posted 8 years ago

“Didn't speak to anyone tbh but everything arrived on time and boxed well , only thing was the connectors on the back of the speakers were not very good one hole was filled in and had to drill the other was just spinning as the nut on the back had not been tighted up apart from that all good , oh and I don't think it's as loud as advertised but it's only in my home so not too gutted about that , but for the money it's not that bad I was looking at another one that u are selling but I will have to past unless the price comes right down to about £100/£80 , but yeah I am happy with it looks fine . Hope the honesty has helped , on eBay I wrote it's all good and didn't moan about the defects as they were a quick fix but I can imagine that some people can't do the things I can and might not be happy at all , oh the speaker wire to at the bottom of the box I would place it inside as I was so close to putting it in the bin , thank u and I hope u see this as helpful and not moaning”

Posted 8 years ago

“Good communication but not the fastest delivery in the world. Item is not exactly as the picture, the one that landed is lightweight aluminium with 'teeth' however it does serve my purpose so no real issue.”

Posted 8 years ago

“I order to items for next day delivery but the item arrived five days later, when i call to check the progress of the the order there was no one to answer the call, but there was some one to take calls if you want to make a new order, anyways i had to leave a voice mail and i was called later to be informed that the order has been dispatched, but at the same time i was not told that only part of the the order had been dispatched, to cut the story short i'm still waiting for part of my order or phone/email call to say anything. many thanks.”

Posted 8 years ago

“Product took long to arrive. Also the product was a copy not a real Pair of audiolabs. Not there fault but wasn't happy with the product.”

Posted 8 years ago

“Good value, and great sound! Only downside is they smell of 'wee'! I have no idea what coating? is on the speaker cone but my house literally smells of 'cat pee'. I do hope the smell fades over time. Chris R”

Posted 8 years ago

“Sold cables I didn't need with product. Asked assistant if it came with them - he said no. Opened box to find the cables I needed inside. Glad I didn't buy the most expensive cables he was trying to sell me!”

Posted 8 years ago

«
1
2
3
»

ElectroMarket is rated 4.7 based on 3,260 reviews