ElectroMarket Reviews

4.7 Rating 3,264 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,264 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 9th March 2024

Nathan Steele

ElectroMarket 5 star review on 21st February 2024

Heidi

ElectroMarket 5 star review on 11th February 2024

Nathan Steele

ElectroMarket 5 star review on 4th February 2024

Nathan Steele

ElectroMarket 5 star review on 4th January 2024

Gabriel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was delivered late but was told the next day charge would be refunded. Other than that it was fine.”

Helpful Report

Posted 8 years ago

Hi Penny, thank you for your honest review of Electromarket.

Posted 8 years ago

“Poor delivery speed. Not the retailers fault but should pick a better courier”

Helpful Report

Posted 8 years ago

Hi John, we apologise for the delivery time of your products. We always try to make sure you are kept well informed of the delivery times, however it's not always possible to be 100% accurate at peak times of the year.

Posted 8 years ago

“Dreadful delivery from Hermes. Whilst not within the control of electromarket it is up to them who they select for their deliveries and it is a reflection on their business. The unit I purchased was very good value for money but I would question whether it is actually 600W. However, it is adaquate for my needs.”

Helpful Report

Posted 8 years ago

Hi Ken, we are sorry to hear that you had a problem with your delivery. We usually work well with Hermes and try to offer the best service we can, however sometimes things do happen that are out of our control. We hope you are happy with your speakers, if not you always have our 14 day money back guarantee.

Posted 8 years ago

“i dfont know what the item was”

Helpful Report

Posted 8 years ago

Well thanks anyway for the review of Electromarket

Posted 8 years ago

“im sorry but i was not very happy with the product, it was advertised as a pair 2x active speakers, i opened the box and one speaker was passive so that pissed me off, the quality of the speakers was shite. the sound was poor and no way did they reach the 1200 watts or the rms, but you get what you pay for.”

Helpful Report

Posted 8 years ago

Hi John, sorry you were not pleased with the performance of the speakers. You always have 14 days to return the goods if not completely satisfied.

Posted 8 years ago

“Does what it says on the box, it's a strobe light it flashes, nothing fancy ok for the price, box it was in was damaged .”

Helpful Report

Posted 8 years ago

Hi Philip, sorry your box was damaged, if you require any further assistance please contact us via email at info@electromarket.co.uk. Thank you for your review.

Posted 8 years ago

“I beg you would like to like to ask you to come along because the subwoofer does not eat according to the description and nesom I sound with calm”

Helpful Report

Posted 8 years ago

Hi Marian, thank you for your review. Sorry we did not understand your request. Please contact us on info@electromarket.co.uk if you need further help with anything.

Posted 8 years ago

“Ordered On Sunday 29th September with Next Day Delivery, Phoned on Monday 30th September to see how order was progressing was told they would not be shipped on that day due to them catching up on Friday the 27th's Orders, Were dispatched Tuesday 01 October for Delivery Wednesday 2nd of October, As they failed on the next day delivery I was supposed to get a refund of My Next day Delivery Charge, as yet nothing.. Overall pleased with Speakers less so with the Service.”

Helpful Report

Posted 8 years ago

Hi Glen, we're really sorry that you did not receive your speakers the day after purchase. We will be able to refund the next day delivery charge immediately. Please contact info@electromarket.co.uk if you haven't done so already. Thank you for your review of Electromarket.

Posted 8 years ago

“Very pleased with the speakers but after using them a couple of times they have started to emit a smell like burning I asked a tech guy at local music shop he said it sounds like a component burningout now my neighboughs son can not usethem in case of fire only got them in september not good only used in bedroom and nevet clipped look forward to hearing from you with your solution to this faultYours Mr.Standing”

Helpful Report

Posted 8 years ago

Hi Leslie, glad to hear your son is enjoying the speakers. Please come into store again and we will see what we can sort out with regards to the lights. Thank you for your great review.

Posted 8 years ago

“The item was faulty. Sent back. Bob Hale”

Helpful Report

Posted 8 years ago

Hi Bob, replacements and refunds are always available within 14 days.

Posted 8 years ago

“Product was good but what let this transaction down was the poor accounting system this company have. I bought an item on ebay and wanted to pay by card not paypal and did so over the phone. I felt the company were a bit pushy in sending a non payment reminder after just a weekend (and the man on the phoned blamed ebay which i do not believe is true) but even worse later got an email from ebay saying I had had a non payment judgement against me for a product I had paid for. Do not offer phone payments if you can't tie up all the paperwork otherwise a customer who would have been happy with you now probably won't buy from you again. Yes I know it's not a big thing but it's the principle of it and it's annoying.”

Helpful Report

Posted 8 years ago

Hi Michael, really sorry this has happen. Since we had not received the payment from you and we had already dispatched the goods, we had to raise a payment request. There was a delay in the system on Ebay hence our actions. We apologise and hope you enjoy using your products. Thank you for buying from ElectroMarket.

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,264 reviews