Sales manager was quick to take £1300 from me. I left, took the equipment to where I wanted to use it to find out that the venue had prohibited the use of lasers (I'm not a DJ by the way). The kit was then of no use to me for the show I was planning to do. I asked to return the kit I had a few days later to be told 'No - returns policy is credit note or exchange only' the Sales manager was hard and fast about this showing no empathy. I wanted the stuff same day so drove from Surrey to collect it. Had I waited over night for delivery with my order placed over the internet the whole situation would have been different. I have no reason to use your service again.. I will encourage others at this time to do the same.