ElectroMarket Reviews

4.7 Rating 3,309 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! Quick, thorough, very helpful! Thank you!”

Helpful Report

Posted 4 days ago

“Its a review mark of two halves... Product was great and as expected. Good value for money. The delivery falls far short. Offering the 'order before 8pm for next day delivery' is just not the case. We received the product 5 days later which isn't unreasonable but not as advertised. I can't blame the courier as it hadn't been sent from the seller on a next day service!”

Helpful Report

Posted 1 week ago

Hi Hannah, Thank you for your honest review. We're glad to hear that you found the product to be great and good value for money! However, we truly apologize for the delivery issue you experienced. Our promise is to provide a reliable service, and we regret that this wasn't the case for your order. Your feedback is invaluable, and we will work hard to address the shipping concerns. If you need any further assistance, feel free to reach out to our customer service team!

Posted 1 week ago

“brilliant service and quick delivery”

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Posted 2 weeks ago

“Easy to order; very, very prompt delivery; well packaged, and goods look great, although not tested yet.”

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Posted 2 weeks ago

“although parcel was slightly delayed by one day at Yodel the emails received keeping me up to date on what was happening was excellent both from Yodel and Electromarket. The goods are a Christmas present for my Grandson and I am sure he will be delighted.”

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Posted 3 weeks ago

“Excellent service”

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Posted 1 month ago

Thank you for your excellent 5-star review! We’re so glad to hear that you received great service from us. It’s always our goal to provide the best experience possible, and your kind words truly motivate us to keep up the good work. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 1 month ago

“Can’t access website unless I accept cookies. Click to not accept and the page won’t go away. Will shop elsewhere in future.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered while accessing our website. We understand that website functionality can be frustrating, and we appreciate your feedback regarding the cookie consent issue. To help us improve, we would love to know more about your experience and any specific challenges you faced. We strive to provide a better user experience and your insights can help us achieve that. Thank you again for your feedback. Best regards, The ElectroMarket Team

Posted 1 month ago

“as always a fast delivery with no complications”

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Posted 1 month ago

“A+++++++++++++++++”

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Posted 1 month ago

“Excellent quick delivery!”

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Posted 1 month ago

“Great products at reasonable prices. Extensive range to choose from and helpful staff and easy-to-use Web site. Great experience altogether.”

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Posted 2 months ago

“No issues, all good. Will use again.”

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Posted 2 months ago

“Great service.”

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Posted 2 months ago

“For the inital telephone call to this company all the way through to the sale every member of staff has been Amazing . Brett especially thank you to all involved :-)”

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Posted 3 months ago

Thank you so much for your fantastic 5-star rating of ElectroMarket! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience from the initial telephone call all the way through to the sale. Brett and the entire team here at ElectroMarket are extremely grateful for your appreciation. We strive to provide exceptional service to our valued customers, and it is incredibly rewarding to know that our efforts have resonated with you. Thank you again for choosing ElectroMarket, and please do not hesitate to reach out to us if you have any further questions or need assistance in the future. We look forward to serving you again soon.

Posted 3 months ago

“great service no issues”

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Posted 3 months ago

“Great service, received a faulty moving head light. Called customer service (very helpful and efficient) and exchanged product the next day. Can highly recommend. Thank you!”

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Posted 3 months ago

Hi Nick, thank you for your positive review!

Posted 3 months ago

“Good quality great price great service”

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Posted 3 months ago

“Was easy to read about product and to purchase online, havevtried product out and so far I'm happy with it”

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Posted 4 months ago

“Excellent Customer Service - Highly Recommend this seller - Purchase a Andizio Milan DAB+ Radio and they exchanged it without any question - Differently would purchase from them again.”

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Posted 4 months ago

Hello Robert! Thanks for your fantastic feedback! Please get back to us if you need anything in the future All our best The Electromarket team

Posted 4 months ago

“very easy to order and collection was time”

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Posted 4 months ago

ElectroMarket is rated 4.7 based on 3,309 reviews