ElectroMarket Reviews

4.7 Rating 3,297 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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ElectroMarket 5 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the inital telephone call to this company all the way through to the sale every member of staff has been Amazing . Brett especially thank you to all involved :-)”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-star rating of ElectroMarket! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience from the initial telephone call all the way through to the sale. Brett and the entire team here at ElectroMarket are extremely grateful for your appreciation. We strive to provide exceptional service to our valued customers, and it is incredibly rewarding to know that our efforts have resonated with you. Thank you again for choosing ElectroMarket, and please do not hesitate to reach out to us if you have any further questions or need assistance in the future. We look forward to serving you again soon.

Posted 2 weeks ago

“great service no issues”

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Posted 3 weeks ago

“Good quality great price great service”

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Posted 1 month ago

“Was easy to read about product and to purchase online, havevtried product out and so far I'm happy with it”

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Posted 1 month ago

“Excellent Customer Service - Highly Recommend this seller - Purchase a Andizio Milan DAB+ Radio and they exchanged it without any question - Differently would purchase from them again.”

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Posted 2 months ago

Hello Robert! Thanks for your fantastic feedback! Please get back to us if you need anything in the future All our best The Electromarket team

Posted 1 month ago

“very easy to order and collection was time”

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Posted 2 months ago

“No instructions at all to set the system up! This is impossible to do without instructions! No trouble shooting assistance…. Turned unit on and it came up with “no disk” but you just have to guess what that means! When I first unboxed everything I was impressed with the look but as I have no idea how to set it ip and there are no instructions of diagrams on how to set it up I basically have unusable junk in my sitting room now. May be ok if you are a professional in this field but for the average person, save your self the stress and frustration of purchasing this system. You just wont be able to set it up!!!”

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Posted 2 months ago

“Fast delivery.great service”

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Posted 2 months ago

“Very happy with the customer service! I had a minor issue with an amp I bought, and they were so helpful and now it's all resolved! Very happy and would definitely recommend!”

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Posted 2 months ago

“Extremely good service from ElectroMarket, this was my first order but certainly won't be my last”

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Posted 2 months ago

“GREAT SERVICE”

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Posted 3 months ago

“Excellent product, price and service. Highly recommend this company for this reason. Definitely a 5 star company.”

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Posted 3 months ago

“Absolutely brilliant - I had some queries about my potential order and their live chat function was brilliant for getting a quick response. Delivery to NI was quick and on time - same day dispatch really is same day dispatch.”

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Posted 3 months ago

Thank you so much, Matthew, for giving ElectroMarket a stellar 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear about your positive experience with our live chat function. It's our goal to provide excellent customer service and ensure quick responses to any queries you may have. We're glad that our same day dispatch service worked seamlessly for you, and we're delighted to have been able to deliver your order promptly to Northern Ireland. We look forward to serving you again in the future.

Posted 3 months ago

“Love these lights, bargain for the price, could do with a better video on ideas on how to use them instead of playing around to find out. The remote is abit iffy if you use one to control both lights but it does work with a double press. Highly recommend.”

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Posted 3 months ago

Thank you for taking the time to leave us a positive review!

Posted 3 months ago

“I am very pleased with the excellent service, the product was despatched and delivered within 24hrs. The product itself arrived in good condition and works well. Thank you for your super quick service and well priced product.”

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Posted 3 months ago

Dear Steve, Thank you so much for taking the time to leave us a fantastic 5-star review for ElectroMarket. We greatly appreciate your kind words and support. We are thrilled to hear that you are very pleased with the excellent service you received. Our team works diligently to ensure that all orders are despatched and delivered promptly, and we are glad to know that you received your product within 24 hours. It is also wonderful to hear that the product arrived in good condition and is working well for you. We strive to provide high-quality products that meet our customers' needs and expectations. Your feedback about our super quick service and well-priced products truly means a lot to us. We are committed to delivering exceptional service at competitive prices, and your satisfaction is our top priority. Once again, thank you for choosing ElectroMarket, and we look forward to serving you again in the future.

Posted 3 months ago

“My dad brought me the Fenton Record player on the Friday the 7th of June it was on next day delivery - I was kept well informed with what was happening during the delivery process via email and text message and when it arrived it was delivered in perfect condition and arrived the next day and at the time which was stated, I've just tried the record player out and it works perfectly and sounds great, cant wait to add some speakers so I feel the music a little more lol! I will add more later as I haven't yet tried to copy my music onto a memory stick but as soon as I do I will review how that goes for me!”

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Posted 4 months ago

Hello Tammy, Thank you for taking the time to leave us a positive review!

Posted 3 months ago

“I bought the item as a gift for Animals in Need a rescue centre in Little Irthlingborough, Northants. I really hope it suits their needs for a PA system. Your service was really excellent in dispatching the items so quickly. Thank you 😀”

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Posted 4 months ago

“Excellent pleased with my purchase quick delivery”

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Posted 4 months ago

“Super fast delivery and great communication, not used sound system yet but sure it will be ok...”

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Posted 4 months ago

Hello Antony, Thanks for taking the time to leave us a positive review!

Posted 4 months ago

“Having found and decided that the VONYX VSA500-BP 12" specification was appropriate for use as a lecture PA aid I was pleased that it also had three radio mics included for this purpose. However, the clip-on lapel mic didn't pick up the voice very well and suffered from disturbing handling noise. The system could be powered with its internal 12v rechargeable battery, which could be an advantage in certain circumstances, but there was no power supply included. Also, I found the instructions unclear for charging when using the power lead and the amp turned off. I had to call service to have the light indications clarified as they didn't seem to show what was happening clearly. I was pleased however to be able to have a speaker cover included at a discount. I also added a speaker stand, both of which were very well made. As a general note, I feel that all PA systems output power should be rated in RMS rather than the marketing hype amplifier/speaker total wattage, in this case, 400w rather than 800w. In that way what you would get is what you hear. All in all though good quality and price with fast delivery included.”

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Posted 4 months ago

Hello there Peter, Thanks so much for getting back to us with the feedback shared. This will be very useful and interesting information to provide to the manufacturer. We will ensure this is raised with them as we are always looking to improve in every area of our product performance, and our service in general. Please get back to our friendly customer service team if you should require any further assistance. All our best

Posted 4 months ago

ElectroMarket is rated 4.7 based on 3,297 reviews