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ElectroMarket Reviews

4.7 Rating 3,316 Reviews
94 %
of reviewers recommend ElectroMarket
4.7
Based on 3,316 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ElectroMarket Reviews

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

ElectroMarket 5 star review on 28th January 2025
Lee
ElectroMarket 5 star review on 24th January 2025
Anonymous
ElectroMarket 5 star review on 24th January 2025
Anonymous
ElectroMarket 5 star review on 24th January 2025
Anonymous
ElectroMarket 5 star review on 24th January 2025
Anonymous
ElectroMarket 5 star review on 23rd January 2025
Paddy
ElectroMarket 5 star review on 10th January 2025
James
62
Anonymous
Anonymous  // 01/01/2019
The 5 star review is for the customer service, their customer service is fantastic and quick and they have been great to deal with. Unfortunately regarding their snow machine products that is not the case. In 2023 I ordered the Beamz Rage 1000, but kept blowing internal fuses. December 2024 I ordered the same model to try agin but the internal fed tank leaked the fluid everywhere so had to send it back. Then ordered the Beamz Snow 600- it did not even switch on. The Beamz Snow 1800 I ordered at the same time as the 600 had issues aswell so had to return the order. So ElectroMarket customer service has been amazing but the Beamz range of snow machine has been very poor.
Helpful Report
Posted 1 week ago
Hi Alan, Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our customer service fantastic and quick, and that our team has been great to deal with—that’s exactly what we strive for! However, we're truly sorry to hear about the difficulties you've had with the Beamz snow machines. Your feedback is invaluable, and we'll be sure to pass your comments along to the relevant team. We appreciate your patience as we work to improve our product offerings. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We truly value your support and hope to provide you with better experiences moving forward!
Posted 1 week ago
I must express my heartfelt gratitude to MRS BRUCE NORA RECOVERY , a certified expert in Recovery Services and a private licensed investigator who helped me recover my scammed funds. My husband and I were duped by an online scammer who claimed to be professional and expert in the field of Crypto investments. I had invested our savings pounds totaling $623,400 in Crypto. After they had scammed us, I was left stranded and had to tirelessly look in search of a Crypto recovery Service to have my funds recovered. I was lucky enough to come across Mrs Bruce Nora Recovery team . After explaining my case to the expert, I only had to be patient and in less than 72hrs all my funds were recovered back to my wallet. All thanks to Mrs Bruce Nora recovery team for your top notch services to have my funds recovered back. : Email:(b r u c e n o r a 2 5 4 @ gmaIl . c o m ) Call them on WhatsApp: +1 (251) 332 9853.
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Posted 2 weeks ago
I think I got a return first time round as the seal on the box was broken, the pickup counterweight was rattling around loose in the bottom of the box, and I couldn't get the turntable to work. A replacement record player arrived super fast with appologies and is working perfectly. I am using the player to archive some 78s, 33s & 45s and have to say that the quality from the in-built mp3 recorder is at least equal if not better than my separate mp3 recorder or computer! Had it not been for the initial glitch I would have certainly have given 5 stars for both service and product.
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Posted 2 weeks ago
Excellent service excellent item very happy with purchase
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Posted 2 weeks ago
What a service ,delivery was in less than a day …. Slight accident with a remote controller , but just an e mail to Dean and the next day a new remote arrived Haven’t dealt with a company this good in a while 5️⃣⭐️ Thanks
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Posted 3 weeks ago
Hi Dek, Thanks for taking the time to leave us a positive review!
Posted 3 weeks ago
Fast and efficient in delivery my order. I had a couple of pieces missing but it was sorted quickly and courteously. Replacements arrived with next post.
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Posted 1 month ago
Got the KB2 organ for Christmas. Can't get the single finger chords to work. Read the instruction over and over again, but failed to get single finger chords to work. I now think the KB2 organ is defective. What do I do?
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Posted 1 month ago
Lowest price found gor an amplifier and speedy delivery
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Posted 1 month ago
Ordered a beginners Electric Guitar for my 9 year old Daughter and she loves it! Had an issue were only the accessories turned up and Guitar and AMP was missing but excellent customer service provided and these items got sent out the next day, just in time for Xmas! Highly recommend. Thanks guys!
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Posted 1 month ago
Your next day delivery doesn’t deliver . Warning folks don’t order from here if you desperately need before Xmas as they can’t guarantee and if the delivery is delayed customer services won5. Be in the slightest bit interested !
Helpful Report
Posted 1 month ago
Dear Customer, Thank you for your feedback regarding the delivery experience. We sincerely apologize for the inconvenience you faced with your order not arriving as expected, especially with the urgency of needing it before Christmas. We understand how crucial timely deliveries can be during the holiday season, and we're sorry that we fell short in this instance. Your comments regarding our customer service have been noted, and we will certainly address this internally to ensure we provide better support in the future. If there’s anything specific we can do to assist you further, please don't hesitate to reach out. We're here to help. Thank you again for sharing your thoughts. Best regards, The ElectroMarket Team
Posted 1 month ago
Great customer service! Quick, thorough, very helpful! Thank you!
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Posted 1 month ago
Its a review mark of two halves... Product was great and as expected. Good value for money. The delivery falls far short. Offering the 'order before 8pm for next day delivery' is just not the case. We received the product 5 days later which isn't unreasonable but not as advertised. I can't blame the courier as it hadn't been sent from the seller on a next day service!
Helpful Report
Posted 1 month ago
Hi Hannah, Thank you for your honest review. We're glad to hear that you found the product to be great and good value for money! However, we truly apologize for the delivery issue you experienced. Our promise is to provide a reliable service, and we regret that this wasn't the case for your order. Your feedback is invaluable, and we will work hard to address the shipping concerns. If you need any further assistance, feel free to reach out to our customer service team!
Posted 1 month ago
brilliant service and quick delivery
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Posted 2 months ago
Easy to order; very, very prompt delivery; well packaged, and goods look great, although not tested yet.
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Posted 2 months ago
although parcel was slightly delayed by one day at Yodel the emails received keeping me up to date on what was happening was excellent both from Yodel and Electromarket. The goods are a Christmas present for my Grandson and I am sure he will be delighted.
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Posted 2 months ago
Excellent service
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Posted 2 months ago
Thank you for your excellent 5-star review! We’re so glad to hear that you received great service from us. It’s always our goal to provide the best experience possible, and your kind words truly motivate us to keep up the good work. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Posted 2 months ago
Can’t access website unless I accept cookies. Click to not accept and the page won’t go away. Will shop elsewhere in future.
Helpful Report
Posted 2 months ago
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered while accessing our website. We understand that website functionality can be frustrating, and we appreciate your feedback regarding the cookie consent issue. To help us improve, we would love to know more about your experience and any specific challenges you faced. We strive to provide a better user experience and your insights can help us achieve that. Thank you again for your feedback. Best regards, The ElectroMarket Team
Posted 2 months ago
as always a fast delivery with no complications
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Posted 2 months ago
A+++++++++++++++++
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Posted 2 months ago
Excellent quick delivery!
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Posted 3 months ago
ElectroMarket is rated 4.7 based on 3,316 reviews