ElectroMarket Reviews

4.7 Rating 3,314 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think I got a return first time round as the seal on the box was broken, the pickup counterweight was rattling around loose in the bottom of the box, and I couldn't get the turntable to work. A replacement record player arrived super fast with appologies and is working perfectly. I am using the player to archive some 78s, 33s & 45s and have to say that the quality from the in-built mp3 recorder is at least equal if not better than my separate mp3 recorder or computer! Had it not been for the initial glitch I would have certainly have given 5 stars for both service and product.”

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Posted 2 days ago

“Excellent service excellent item very happy with purchase”

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Posted 3 days ago

“What a service ,delivery was in less than a day …. Slight accident with a remote controller , but just an e mail to Dean and the next day a new remote arrived Haven’t dealt with a company this good in a while 5️⃣⭐️ Thanks”

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Posted 6 days ago

Hi Dek, Thanks for taking the time to leave us a positive review!

Posted 6 days ago

“Fast and efficient in delivery my order. I had a couple of pieces missing but it was sorted quickly and courteously. Replacements arrived with next post.”

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Posted 2 weeks ago

“Got the KB2 organ for Christmas. Can't get the single finger chords to work. Read the instruction over and over again, but failed to get single finger chords to work. I now think the KB2 organ is defective. What do I do?”

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Posted 3 weeks ago

“Lowest price found gor an amplifier and speedy delivery”

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Posted 3 weeks ago

“Ordered a beginners Electric Guitar for my 9 year old Daughter and she loves it! Had an issue were only the accessories turned up and Guitar and AMP was missing but excellent customer service provided and these items got sent out the next day, just in time for Xmas! Highly recommend. Thanks guys!”

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Posted 3 weeks ago

“Your next day delivery doesn’t deliver . Warning folks don’t order from here if you desperately need before Xmas as they can’t guarantee and if the delivery is delayed customer services won5. Be in the slightest bit interested !”

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Posted 1 month ago

Dear Customer, Thank you for your feedback regarding the delivery experience. We sincerely apologize for the inconvenience you faced with your order not arriving as expected, especially with the urgency of needing it before Christmas. We understand how crucial timely deliveries can be during the holiday season, and we're sorry that we fell short in this instance. Your comments regarding our customer service have been noted, and we will certainly address this internally to ensure we provide better support in the future. If there’s anything specific we can do to assist you further, please don't hesitate to reach out. We're here to help. Thank you again for sharing your thoughts. Best regards, The ElectroMarket Team

Posted 4 weeks ago

“Great customer service! Quick, thorough, very helpful! Thank you!”

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Posted 1 month ago

“Its a review mark of two halves... Product was great and as expected. Good value for money. The delivery falls far short. Offering the 'order before 8pm for next day delivery' is just not the case. We received the product 5 days later which isn't unreasonable but not as advertised. I can't blame the courier as it hadn't been sent from the seller on a next day service!”

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Posted 1 month ago

Hi Hannah, Thank you for your honest review. We're glad to hear that you found the product to be great and good value for money! However, we truly apologize for the delivery issue you experienced. Our promise is to provide a reliable service, and we regret that this wasn't the case for your order. Your feedback is invaluable, and we will work hard to address the shipping concerns. If you need any further assistance, feel free to reach out to our customer service team!

Posted 1 month ago

“brilliant service and quick delivery”

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Posted 1 month ago

“Easy to order; very, very prompt delivery; well packaged, and goods look great, although not tested yet.”

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Posted 1 month ago

“although parcel was slightly delayed by one day at Yodel the emails received keeping me up to date on what was happening was excellent both from Yodel and Electromarket. The goods are a Christmas present for my Grandson and I am sure he will be delighted.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Thank you for your excellent 5-star review! We’re so glad to hear that you received great service from us. It’s always our goal to provide the best experience possible, and your kind words truly motivate us to keep up the good work. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 2 months ago

“Can’t access website unless I accept cookies. Click to not accept and the page won’t go away. Will shop elsewhere in future.”

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Posted 2 months ago

Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered while accessing our website. We understand that website functionality can be frustrating, and we appreciate your feedback regarding the cookie consent issue. To help us improve, we would love to know more about your experience and any specific challenges you faced. We strive to provide a better user experience and your insights can help us achieve that. Thank you again for your feedback. Best regards, The ElectroMarket Team

Posted 2 months ago

“as always a fast delivery with no complications”

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Posted 2 months ago

“A+++++++++++++++++”

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Posted 2 months ago

“Excellent quick delivery!”

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Posted 2 months ago

“Great products at reasonable prices. Extensive range to choose from and helpful staff and easy-to-use Web site. Great experience altogether.”

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Posted 3 months ago

“No issues, all good. Will use again.”

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Posted 3 months ago

ElectroMarket is rated 4.7 based on 3,314 reviews