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ElectroMarket Reviews

4.7 Rating 3,329 Reviews
A
Happiness Grade
Read ElectroMarket Reviews

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,\nNorth Sea Crossing,\nStanford-le-Hope

A

Customer Service - Good

97.35%
Industry Average
The 5 star review is for the customer service, their customer service is fantastic and quick and they have been great to deal with.
posted 2 months ago - Alan Boyce
What a service ,delivery was in less than a day …. Slight accident with a remote controller , but just an e mail to Dean and the next day a new remote arrived Haven’t dealt with a company this good in a while 5️⃣⭐️ Thanks
posted 2 months ago - "Dek"
Ordered a beginners Electric Guitar for my 9 year old Daughter and she loves it! Had an issue were only the accessories turned up and Guitar and AMP was missing but excellent customer service provided and these items got sent out the next day, just in time for Xmas! Highly recommend. Thanks guys!
posted 3 months ago - Luke
Fantasic store, great customer service how ever let down by delivery partner. The 'next day' is a lie as they use yodel who are national news for not being able to deliver, as such got it a day late. Not to bad normally how ever I chose them specifically for the next day to cover a failed product.,would hope a company would be on top of that or remove the next day
posted 3 months ago - Anonymous
Great customer service! Quick, thorough, very helpful! Thank you!
posted 3 months ago - Anonymous
Its a review mark of two halves... Product was great and as expected. Good value for money. The delivery falls far short. Offering the 'order before 8pm for next day delivery' is just not the case. We received the product 5 days later which isn't unreasonable but not as advertised. I can't blame the courier as it hadn't been sent from the seller on a next day service!
posted 3 months ago - Hannah
Excellent service
posted 4 months ago - Anonymous
Great service, received a faulty moving head light. Called customer service (very helpful and efficient) and exchanged product the next day. Can highly recommend. Thank you!
posted 6 months ago - Nick
Excellent Customer Service - Highly Recommend this seller - Purchase a Andizio Milan DAB+ Radio and they exchanged it without any question - Differently would purchase from them again.
posted 7 months ago - "Robert Wheeldon"
Brilliant customer service, and that makes a nice change compared to other business's out there that just dont care.
posted 7 months ago - JAKE