ElectroMarket Reviews

4.61 Rating 1,833 Reviews
B
Happiness Grade
Read ElectroMarket Reviews

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park

ElectroMarket have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

95.45%
Industry Average
I bought a Fenton record player for my other half and he absolutely loves it! Sound is really good. Great product, fab price, fast delivery.
- Kerry
Bought a record player for my partner which she loves. It came quickly and was a very reasonable price.
- Anonymous
Excellent - i've bought a few items now & always well packed, quick delivery & reasonable price.....i'm sure i will be ordering again.
- Anonymous
A

Delivery - Fast

95.10%
Industry Average
Delivery very prompt, beautifully packaged and exactly what I wanted.
- Denise Taylor
Great quality record player, great service from start to finish. Fast delivery also.
- Michelle Thomas
On time delivery and great service very happy with the product bought for my daughter she is over the moon with her record player thank you
- Stephen Taylor
F

Refunds - Difficult

28.57%
Industry Average
The item I purchased was not as described It was advertised as a quality sounding unit but it sounds like a child’s toy record player I was offered a refund but told I would have to pay my own return fees I should not have to pay to return something that is not as advertised This then put me off purchasing a replacement ( better ) unit from you
- Stephen
First delivery was faulty. Replacement product worked but was poor quality, so I returned it but I had to pay for shipping, though site said full refund.
- Anonymous
On the afternoon of Monday 21 December, I noticed that I hadn’t received a tracking email only an invoice and a receipt of payment, so I decided to give them a quick call, only to be told that they had actually sold out and that they would need to refund me!!! From how I understood it, the item was ordered online by a number of people at the same time and the stock levels was not updating to reflect the number of sales.
- Anonymous
95.83%
Industry Average
I’d just like to say what excellent service your company gives – after speaking to a member of the team, I ordered an item two days before Christmas and it was delivered next day, as promised, no messing about.
- Denise Taylor
Great quality record player, great service from start to finish. Fast delivery also.
- Michelle Thomas
On time delivery and great service very happy with the product bought for my daughter she is over the moon with her record player thank you
- Stephen Taylor