ElectroMarket Reviews

4.7 Rating 3,307 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 week ago

Thank you for your excellent 5-star review! We’re so glad to hear that you received great service from us. It’s always our goal to provide the best experience possible, and your kind words truly motivate us to keep up the good work. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 1 week ago

“Can’t access website unless I accept cookies. Click to not accept and the page won’t go away. Will shop elsewhere in future.”

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Posted 1 week ago

Thank you for sharing your experience with us. We’re sorry to hear about the trouble you encountered while accessing our website. We understand that website functionality can be frustrating, and we appreciate your feedback regarding the cookie consent issue. To help us improve, we would love to know more about your experience and any specific challenges you faced. We strive to provide a better user experience and your insights can help us achieve that. Thank you again for your feedback. Best regards, The ElectroMarket Team

Posted 1 week ago

“as always a fast delivery with no complications”

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Posted 1 week ago

“A+++++++++++++++++”

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Posted 1 week ago

“Excellent quick delivery!”

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Posted 2 weeks ago

“Great products at reasonable prices. Extensive range to choose from and helpful staff and easy-to-use Web site. Great experience altogether.”

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Posted 1 month ago

“No issues, all good. Will use again.”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“For the inital telephone call to this company all the way through to the sale every member of staff has been Amazing . Brett especially thank you to all involved :-)”

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Posted 2 months ago

Thank you so much for your fantastic 5-star rating of ElectroMarket! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience from the initial telephone call all the way through to the sale. Brett and the entire team here at ElectroMarket are extremely grateful for your appreciation. We strive to provide exceptional service to our valued customers, and it is incredibly rewarding to know that our efforts have resonated with you. Thank you again for choosing ElectroMarket, and please do not hesitate to reach out to us if you have any further questions or need assistance in the future. We look forward to serving you again soon.

Posted 2 months ago

“great service no issues”

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Posted 2 months ago

“Great service, received a faulty moving head light. Called customer service (very helpful and efficient) and exchanged product the next day. Can highly recommend. Thank you!”

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Posted 2 months ago

Hi Nick, thank you for your positive review!

Posted 2 months ago

“Good quality great price great service”

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Posted 2 months ago

“Was easy to read about product and to purchase online, havevtried product out and so far I'm happy with it”

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Posted 3 months ago

“Excellent Customer Service - Highly Recommend this seller - Purchase a Andizio Milan DAB+ Radio and they exchanged it without any question - Differently would purchase from them again.”

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Posted 3 months ago

Hello Robert! Thanks for your fantastic feedback! Please get back to us if you need anything in the future All our best The Electromarket team

Posted 3 months ago

“very easy to order and collection was time”

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Posted 3 months ago

“First time using ElectroMarket, purchased a set of studio speaker stands. Delivery ( to northern ireland ) was extremely quick. Unfortunately upon buulding tge stands a manufacturer defect was noticed. Website chat was very helpful, and though there was an issue with my email getting to the right person, the response and help i received after that was very impressive. I took them up on an exchange, and again the replacement was sent out straight away and at my door inside 2 days. Brilliant customer service, and that makes a nice change compared to other business's out there that just dont care. I will deffinately be shopping again with ElectroMarket. 5 stars.”

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Posted 3 months ago

Hello Jake, Thank you for taking the time to leave us as positive review!

Posted 3 months ago

“No instructions at all to set the system up! This is impossible to do without instructions! No trouble shooting assistance…. Turned unit on and it came up with “no disk” but you just have to guess what that means! When I first unboxed everything I was impressed with the look but as I have no idea how to set it ip and there are no instructions of diagrams on how to set it up I basically have unusable junk in my sitting room now. May be ok if you are a professional in this field but for the average person, save your self the stress and frustration of purchasing this system. You just wont be able to set it up!!!”

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Posted 3 months ago

“Fast delivery.great service”

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Posted 4 months ago

“Very happy with the customer service! I had a minor issue with an amp I bought, and they were so helpful and now it's all resolved! Very happy and would definitely recommend!”

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Posted 4 months ago

“Extremely good service from ElectroMarket, this was my first order but certainly won't be my last”

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Posted 4 months ago

ElectroMarket is rated 4.7 based on 3,307 reviews