ElectroMarket Reviews

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 7th March 2025

Maurice

ElectroMarket 5 star review on 28th January 2025

Lee

ElectroMarket 5 star review on 24th January 2025

Anonymous

ElectroMarket 5 star review on 23rd January 2025

Paddy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 years ago

Hi Melanie, thank you for your review, it's really appreciated!

Posted 2 years ago

“Great service and on time.”

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Posted 2 years ago

Hi David, thanks for the review, very happy to hear you're so pleased with the service

Posted 2 years ago

“Excellent service. Questions answered quickly in live chat and next day delivery. Will definitely be the first place I look next time I need something. Thanks”

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Posted 2 years ago

Thank you for your feedback, Stephen! We're glad to hear that you had a positive experience with our customer service team and that your order arrived quickly. We look forward to serving you again in the future!

Posted 1 year ago

“Good product and early delivery….”

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Posted 2 years ago

Hi Robin, thanks for your 5 star review, much appreciated!

Posted 2 years ago

“Guitar and amp are perfect, they worked straight from the box as promised.”

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Posted 2 years ago

Thank you for taking the time to leave a positive review of our products! We are delighted to hear that you are happy with your new guitar and amp.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your recent purchase, and for taking the time to leave a positive review. We are pleased to hear that you enjoyed the service we provide.

Posted 2 years ago

“Product arrived on time. Splendidly packaged so undamaged. Product working fine, looks and plays better than expected. I'm happy.”

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Posted 2 years ago

Thank you for leaving such a positive review of our services! We are thrilled to hear that your product arrived on time, well-packaged, and in great condition. We take pride in ensuring that our products are packaged securely to prevent any damage during shipping. We are also glad to hear that you are enjoying your purchase and that it exceeded your expectations. Thank you for choosing us!

Posted 2 years ago

“Not tried it yet but the delivery and price was spot on”

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Posted 2 years ago

Thank you for taking the time to leave a review! We are glad to hear that our delivery service and pricing met your expectations. We hope that you enjoy your purchase and that it meets your needs. If you have any questions or concerns about your order, please don't hesitate to contact us.

Posted 2 years ago

“Wonderful service. Next-day delivery at no cost, with plenty of information fo follow the progress of the parcel. Then, when I realised that I had ordered the wrong thing, there was lots of helpful advice and the return went very smoothly. Excellent.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave such a positive review of our services! We are delighted to hear that you were happy with the next-day delivery, as well as our helpful customer support team when you needed to return an item. We are committed to providing a seamless and hassle-free experience for our customers, and your feedback is valuable to us.

Posted 2 years ago

“It is a very good amp Very reliable I bought one of these about 6 years ago. Never let me down The only bad thing about the Amp The led display Goes a bit funny on them you have to look at it and angle to read it read it apart from that a good amp apart from that a good amp🤗👍”

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Posted 2 years ago

Thank you for taking the time to leave us a positive review, Paul! If you have any questions or concerns regarding your order or our products, please don't hesitate to contact us. Thank you again for your support and we look forward to your future custom.

Posted 2 years ago

“Excellent service, delivery and lovely product. Good quality”

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Posted 2 years ago

Thank you for taking the time to leave a positive review. We are glad to hear that you were satisfied with our service and product quality. At ElectroMarket, we pride ourselves on providing excellent customer service and delivering top-quality products. Thank you again for your kind words and we hope to be of service to you again in the future.

Posted 2 years ago

“Seemless process! Received the good exactly when they said I would.”

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Posted 2 years ago

Thank you for taking the time to leave a positive review of our services. We're glad to hear that the process was seamless and that you received your goods on time. Your feedback is valuable to us and helps us to continue providing excellent service to our customers. Thank you for choosing ElectroMarket and we look forward to serving you again in the future.

Posted 2 years ago

“My order was on time and packed well. I had a technical question and they are more than happy to help. Will be ordering more from them.”

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Posted 2 years ago

Thank you for your 5-star review! I am glad to hear that our team assisted you with your query.

Posted 2 years ago

“Let me know there was a problem with my order before despatch and immediately offered a refund. Good service.”

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Posted 2 years ago

Hi Lee, thanks for your feedback and comments regarding our service, glad you could still offer us 5 stars even with the issues on your order! Please get in touch if we can be of future assistance

Posted 2 years ago

“Excellent speedy service.”

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Posted 2 years ago

Thanks for the 5 star review!

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you for the great review David

Posted 2 years ago

“Very fast delivery, well packaging, thank you.”

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Posted 2 years ago

Hi Daria, thanks for the lovely review

Posted 2 years ago

“Excellent service as usual - needed haze machine pronto as mine failed - ordered over the phone and arrived the next day. No fuss just good old-fashioned first-class service!”

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Posted 2 years ago

Hi Paul, always nice to hear we're offering great service over the phone, look forward to hearing from you again

Posted 2 years ago

“..........................”

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Posted 2 years ago

Thanks for the 5 stars Robert!

Posted 2 years ago

“Lots of communication, will packaged, and super fast delivery”

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Posted 2 years ago

Hi Rachael, thanks so much for the 5 stars, really pleased you're so happy with the service

Posted 2 years ago

ElectroMarket is rated 4.7 based on 3,329 reviews