ElectroMarket Reviews

4.7 Rating 3,227 Reviews
94 %
of reviewers recommend ElectroMarket
4.7
Based on 3,227 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ElectroMarket Reviews

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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Anonymous
Anonymous  // 01/01/2019
This is a ok product for price it looks good, you pay for what you get but this serves our purpose in our summer house
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Posted 2 months ago
Thanks for taking the time to leave a review.
Posted 2 months ago
Customer service is the best however, the product is not good.
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Posted 7 months ago
Hello there Henry, Thanks for your kind words. We really appreciate your feedback. Please let us know how we can improve the product and we will pass this on to the manufacturer. Thanks again :)
Posted 7 months ago
This speaker is amazing however I wish there was an option to adjust the bass level and that the charger port was on the front. Overall very happy with the ghetto blaster
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Posted 1 year ago
Delivered promptly, the bracket itself is good but it arrived with one of the tv securing bolts was bent and so you could tighten it. I should have returned the item but it was easier to get a friend to rethread and replace the bolt
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Posted 1 year ago
Hi Graham, thank you for letting us know. I am sorry you had this experience with one of our products! If you do shop with us again, which we hope you do, and you have any issues at all please email the team at info@electromarket.co.uk and we will be happy to help!
Posted 1 year ago
Sound quality isn’t great
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Posted 2 years ago
100 wats speaker plays like 35 wats
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Posted 2 years ago
I returned the item as it was not the required item that I purchased. Am a bit disappointed that I had to return the item at my own expense. And have not had any further information about the returned goods. I returned the item myself in person as I couldn't get a courier service to collect them.
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Posted 2 years ago
product is good (grandaughter chuffed), but delivery info leaves lots to be desired. If you say mon to fri before 8pm next day delivery thats what you should be trying to do, not 4 days later with people waiting in for deliveries that do not turn up.
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Posted 2 years ago
The product was very good but the delivery carton was damaged in transit. The mains plug was broken during the transit and one of the microphones doesn't work. Just waiting for the microphone to be replaced as we have replaced the power lead ourselves.
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Posted 2 years ago
A mixture of bad and good. The product (a Fenton portable turntable) was of poor quality. However the company's response to my complaint about it was excellent. A refund and paid postage return was agreed the same day.
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Posted 2 years ago
Not bad little speakers. Bluetooth seems to disconnect without warning. Speakers have a little crackle while in standby which is annoying. Music sounds decent but the crackling let’s them down.
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Posted 2 years ago
Product is good - everything I expected. I ordered it online having been told it would be next day delivery. I wanted it for when my grandchildren came, pre Christmas, for a weekend. It didn't come for five days - so they missed it.
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Posted 2 years ago
The product I received has a part which seems discoloured and repaired, as well as one unit which has a particularly loose battery
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Posted 2 years ago
Brilliant delivery time however the keyboard arrived with 2 keys not attached and the stand was damaged. The packaging itself was immaculate so it was likely to have been damaged before distribution which is a shame.
Helpful Report
Posted 2 years ago
Hi there, we're sorry to hear you're not happy with the product you purchased from us. If you haven't already reached out to our customer service team, we'd be happy to assist you in resolving this for you. Please email us on service@electromarket.co.uk Best wishes, ElectroMarket Team
Posted 2 years ago
Only holds 17 records says 30 so abit disappointed.
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Posted 2 years ago
Hi Becky, we apologise you were not able to fit as many records as you could within the case. Unfortunately this can differ depending on how chunky the record sleeve and associated parts.
Posted 2 years ago
Product good but I ordered the wrong item. I had to return straight away wasn’t happy as it cost me £10 to return so it has put me off recommending ElectroMarket
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Posted 2 years ago
Hi Julie, sorry to hear you ordered the wrong item. As it arrived with you, this is seen as a unwanted return and so you are required to send this back to us.
Posted 2 years ago
had to return an order I got a replacement but it arrived not sealed like the first but found to be in good working order I found the box full of animal hair suggesting the last person open the box had a pet.
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Posted 2 years ago
Hi Dawn, we're sorry you found the item not to be sealed. Every single order we send out is sent out securely sealed. It is possible that it may have been opened during transit or thereafter and although out of our control, for this we apologise.
Posted 2 years ago
Order wasn't delivered when it was supposed to be and speakers very cheaply made
Helpful Report
Posted 2 years ago
Hi Paul, we're sorry to hear your order did not arrive on time. This is very unusual and is 99.9% of the time down to external couriers not delivering the item on the day of which they are supposed to. We apologise you found the speaker not to be up to standard, if you haven't already contacted our team, please email us on service@electromarket.co.uk so we can resolve this for you. Best regards.
Posted 2 years ago
Ordered on the Friday should of came the Saturday as stated on the site. I emailed and they said it was dispatched and should be with me on the Saturday. They was quick to respond to my message. Didn’t come till Sunday but was just in time for my party. Apart from the delivery the machine is good and works well.
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Posted 2 years ago
Hi Rebecca, unfortunately we are currently only able to deliver on Saturday if you order before 2pm Friday, of which is stated across our site. From our records, we see you unfortunately were a little late to make the Saturday delivery - having placed your order at 15:16. We're glad we could get your delivery to you in time for your party and that the device works again. Nevertheless, we hope to still see you shop with us again in the near future. Many thanks
Posted 2 years ago
I ordered a Fenton PA system and received it promptly the next day. The package box had clearly been opened, but the product was damaged!! Why had it been sent out? I phoned the service helpline straight away and was promptly told to email an incorrect email address as it turned out. I found the correct one and after some delay had a phone call from a very helpful person called Danny. He sorted the problem and sent me an upgrade system.
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Posted 2 years ago
Hi Colin, apologies again you received an open box with a damaged product. We can ensure you that we would never send out an opened item or a damaged product, so it's likely this had happened during transit after leaving us. We're glad we could resolve this for you in the end and apologise for any stress this may have caused. Best regards.
Posted 2 years ago
ElectroMarket is rated 4.7 based on 3,227 reviews