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ElectroMarket Reviews

4.7 Rating 3,265 Reviews

94 %

of reviewers recommend ElectroMarket

Company Reviews

Product Reviews

4.7

Based on 3,265 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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ElectroMarket 5 star review on 9th March 2024

ElectroMarket 5 star review on 21st February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 4th February 2024

ElectroMarket 5 star review on 4th January 2024

37

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i just got delivery today vonyx verve46 15pa, but its blutooth is not working.. Its only shows bt turned off.. I need return this how i can do this please tell me.. Thank you”

Posted 6 months ago

“I don't normally write reviews but I feel I have to. These Speakers have no real volume to them, the bass is none existent and anything over 1/2 way on volume the speakers blow and have no deep bass capabilities the treble is too high. Just really bad speakers. I know there cheap but for 800w 15" speakers I would expect some sort of deep bass, but nothing.”

Posted 1 year ago

Thank you for taking the time to leave a review, we truly appreciate your feedback. We are sorry to hear you have been unhappy with the speakers. Please accept our apology for the disappointing experience, please contact our customer service team who will be more than happy to assist you with either a return for a refund or possibly an alternative product that would meet your requirements. Thank you for your valuable time and consideration.

Posted 1 year ago

“Bought a digital radio it can’t get a reception in the house yet all the other cheap radios that I have they can get a connection substandard cheap goods from this company and we’ll overpriced for the lack of quality”

Posted 1 year ago

“I still haven’t received goods although yodel said to deliver fri 4-6 it didn’t arrive and yodel are still saying with driver (automated system). Can you chase your end please?”

Posted 1 year ago

Hi Deborah, thank you for letting us know about the delivery, we are so sorry you had this experience. I have reached out to you via email so we can get this sorted for you.

Posted 1 year ago

“A100B Premium Bluetooth Ceiling Speaker System - 4 x FCS5 - Doesn't connect to LG or Alexa devices! And helpdesk unable to offer any technical support/suggestions. I bought this speaker system to use in my kitchen, where I have 2 devices from LG and an Alexa and the wall amp doesn't connect to either through Bluetooth. I am able to connect using my i-phone but it's far from ideal as the music goes off any time I need to use my phone or leave the room. If you too want a system to pair to your Amazon devices then definitely avoid this system.”

Posted 1 year ago

“Unit went wrong after 2p min of use I'd had it as a spare so never tried it . Tried getting fixed but apparently no aftersales service in doubt to ever by another product. I've had an engineer trying to locate a main, board but it may cost as much as unit cost me !!!”

Posted 1 year ago

“Would not order anything from thus company ever again, their service is appalling and the people are rude”

Posted 1 year ago

“I bought amp as new output transformer no good and no after sake service I haven't been used it Rubbish”

Posted 1 year ago

Hi Neville. I am sorry to hear you have had a bad experience with us. If you can email us at info@electormarket.co.uk we can look to get this resolved for you. This is the manned inbox that we use every day and should be picked up within 24 hours. I do hope we hear from you soon and we can get it sorted.

Posted 1 year ago

“I purchased the BGO30 power dynamics 4x speaker system. I cannot stress enough how awful the bass on it is. Do not waste your time buying it. I strongly advise anyone to go to your nearest curry’s and try out some systems, at least you can take them back in person too if they’re rubbish. Seeing how bad this system is has put me off buying things like this online. Honestly please don’t waste your time and money. Go to a shop and try some!”

Posted 1 year ago

Hi there, we're sorry to hear that you had this experience with us. We can offer upgrades and replacements within 60 days of purchase if you are not happy but we hope that we resolved this quickly for you and that you change your mind about shopping with us in the future.

Posted 1 year ago

“Dissapointed, I bought the record player for my husbands birthday only to find the plug was broken.”

Posted 2 years ago

“Bluetooth speaker was cheap and the sound was awful..”

Posted 2 years ago

“Extremely disappointing! Not only was the product faulty, they didn't even come to pick up the product when they promised. I've lost 2 days of work to be at home so they can collect the large box. Definitely never buying anything from this company again. Very bad experience.”

Posted 2 years ago

“Specs not what they say”

Posted 2 years ago

“My goods are damaged”

Posted 2 years ago

“The item I brought didn't work.”

Posted 2 years ago

“The guitar wasn’t put together correctly so everything needed to be taken of a redone. The intonation wasn’t Tunable. The bridge isn’t really how together very well the pegs in the end won’t go in properly only the volume control worked on the guitar and the 40 W amp is rubbish compared to a 10 W amp you get from the guitar shop. The guitar bag is probably only just a bit better than put in a black bin liner over the top of it instead of using the bag itself. I wasn’t satisfied with the service I haven’t received any responses to my emails over faulty parts on the guitar and I am thinking about getting legal advice and due to the poor quality of the guitar wasn’t fit for purpose. I wouldn’t recommend the company or the product to even a beginner.”

Posted 2 years ago

“We ordered a snow machine. When plugged in the water tank was leaking and my partner got a huge electric shock. We returned the machine for refund but we’re left with 6 pks of snow liquid that we couldn’t use - not”

Posted 2 years ago

“Product was faulty still waiting for refund”

Posted 2 years ago

“Purchased the product as a Christmas present. It didn’t work and kept skipping on every vinyl we tried. Contacted customer service and heard nothing back. Hugely disappointed.”

Posted 2 years ago

Hi there, we're sorry to hear you're not happy with the product you purchased from us. Unfortunately, our team is running at lower levels over Christmas with bank holidays inbetween so we apologise for the slower response times. If you haven't already had a resolution to this issue, please reach out to our service team and we'd be happy to assist you in resolving this for you. Please email us on service@electromarket.co.uk Best wishes, ElectroMarket Team

Posted 2 years ago

“The product is awful quality.”

Posted 2 years ago

Hi there, we're sorry to hear you're not happy with the product you purchased from us. If you haven't already reached out to our customer service team, we'd be happy to assist you in resolving this for you. Please email us on service@electromarket.co.uk Best wishes, ElectroMarket Team

Posted 2 years ago

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ElectroMarket is rated 4.7 based on 3,265 reviews