ElectroMarket Reviews

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 7th March 2025

Maurice

ElectroMarket 5 star review on 28th January 2025

Lee

ElectroMarket 5 star review on 24th January 2025

Anonymous

ElectroMarket 5 star review on 23rd January 2025

Paddy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought a couple of items from ElectroMarket and have found them to deliver as promised”

Helpful Report

Posted 3 years ago

Hi Stephanie, Thank you so much for the feedback and apologies it's taken a while to come back to you! We appreciate it.

Posted 2 years ago

“Smooth transaction.. good product.. a little disappointed that Yodel could not deliver next day but otherwise happy.”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon. We apologise the courier let us down in not delivering next-day, however!

Posted 3 years ago

“My daughter is very pleased with this item only one of the strings was broke when she opened it yesterday for Christmas”

Helpful Report

Posted 3 years ago

Thank you for your review, we apologise that one of the strings broke and we'd love to resolve this for you. Please email us on service@electromarket.co.uk

Posted 3 years ago

“Excellent product.Reasonable price.Fast delivery”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“I’ve bought this as a Christmas present so not opened the box as of yet but I’m sure all will be great. The delivery was quick although the invoice stuck to the front has the description of what was inside and also the price showing. Not ideal if my husband was nosy like me or if the delivery driver took a fancy to it. Not a massive issue, just a little FYI guys.”

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Posted 3 years ago

Thank you for your review, apologies regarding the invoice on the front - this isn't the regular process and so we offer our greatest apologies that your delivery arrived as such.

Posted 3 years ago

“The Items are exactly as it describe, super fast delivery and an excellent customer service. ( one of the speakers had a little damage, the full order get replaced without any Issue in only 2 Days! I live in a remote Village in the Highlands.) The Customer service was excellent. Thank you very much.”

Helpful Report

Posted 3 years ago

Hi Rolf! Thank you for your positive review, we're glad we could provide you with your order and offer you excellent customer service. Be sure to shop with us again soon!

Posted 3 years ago

“Nice piece of kit goes well with the other stuff”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“Very nice and everything arrived on time and very pleased with everything.”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“Easy to order,quick delivery and ,although there was a problem with the delivery it was very quickly sorted out.Would recommend.”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“Quick delivery and easy to use.”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“Really love the disco ball . I ordered. Excellent customer service from this Company. Would definitely purchase from them again. Thanks.”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 3 years ago

“Very efficient, good communication from the company, would recommend👏🏽”

Helpful Report

Posted 3 years ago

Thank you for your review. Be sure to shop with us again very soon.

Posted 3 years ago

“The player looks exactly as described but it looked like an open box item as the instruction book was open. Sadly we returned this as the sound was quite tinny and not as described on the site.”

Helpful Report

Posted 3 years ago

We apologise that the sound was not up to spec for what you had required, we hope you were still able to find an alternative. If not, we have a wide range of record players on sale that may offer something of your fancy. Be sure to check them out at https://electromarket.co.uk/record-players

Posted 3 years ago

“Smoke machine is great but disappointed that it wasn't made clear that only water based fluid can be used. So I wasted money buying your oil based fluid.”

Helpful Report

Posted 3 years ago

Many thanks for your review, we apologise for the mishap in ordering the oil-based fluid. Unfortunately this is normally for haze machines, and not smoke machines. We'd be happy to offer a refund or exchange if you're yet to open the fluid? If you haven't already, please contact our team on service@electromarket.co.uk so we can resolve this.

Posted 3 years ago

“Good iteM delivered very quickly.”

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Posted 3 years ago

Thank you for your positive review.

Posted 3 years ago

“The service was good and I did receive my order for next day Thank you”

Helpful Report

Posted 3 years ago

Thank you for your review Rees, we're glad you're happy with your order. Be sure to shop with us again very soon.

Posted 3 years ago

“Had to wait a long time for my phone call to be answered. But when it was the advisor was friendly and helpful. The equipment I ordered arrived promptly.”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review. We're sorry you had to wait for a phone response, unfortunately there has been delays with keeping up with the demand and we're looking to improve on this.

Posted 3 years ago

“good product competitively priced and arrived promptly.”

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Posted 3 years ago

Thank you for leaving us a review.

Posted 3 years ago

“Very satisfied with my purchase the only misfortune is that it doesn’t come with a standard UK plug which I thought would be standard ... but overall satisfied with product ..”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review. We're sorry you did not receive a standard UK plug, this should have technically been the case. Please feel free to contact us on service@electromarket.co.uk so that we can resolve this for you.

Posted 3 years ago

“Was unsure to start as many sites look a bit fake but I received my product in good time and as described. Happy to shop again.”

Helpful Report

Posted 3 years ago

Hi Darren, many thanks for leaving a review. We know it can be tricky to decide where to shop in the online realm, but we're glad that you could give us a chance. Customers like yourself are what makes ElectroMarket and we're happy to provide you with the service that you deserve.

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,329 reviews