ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought this as a Christmas present so not opened the box as of yet but I’m sure all will be great. The delivery was quick although the invoice stuck to the front has the description of what was inside and also the price showing. Not ideal if my husband was nosy like me or if the delivery driver took a fancy to it. Not a massive issue, just a little FYI guys.”

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Posted 2 years ago

Thank you for your review, apologies regarding the invoice on the front - this isn't the regular process and so we offer our greatest apologies that your delivery arrived as such.

Posted 2 years ago

“Placed an order at 18:10pm on a Thursday night - arrived on Friday by Midday! Top class service at great prices.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Never received my order, contacted them said they was sending another out as it got lost in the post and still haven’t received the order.”

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Posted 2 years ago

We're extremely sorry the courier did not deliver your order, although this is out of our control we apologise for this and are sorry you had to cancel. We're always happy to resend out any items that have gone missing in transit.

Posted 2 years ago

“The Items are exactly as it describe, super fast delivery and an excellent customer service. ( one of the speakers had a little damage, the full order get replaced without any Issue in only 2 Days! I live in a remote Village in the Highlands.) The Customer service was excellent. Thank you very much.”

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Posted 2 years ago

Hi Rolf! Thank you for your positive review, we're glad we could provide you with your order and offer you excellent customer service. Be sure to shop with us again soon!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Easy order process. Items as described. Really pleased with mobile Mike,so easy to use & sound quality 5star. Got a 92 year old boy to sing at Xmas do loud & clear. So much he wants to do more at next event.TKS”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“I’m very impressed with the products and the bundle goes will together. The value was good and the service was fast and efficient. Thank you ElectroMarket and I would highly recommend”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Really impressed with the service. The product is as described and was well packaged.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“When I called, I received good advice and service, with prompt receipt of goods the very next day.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Very quick”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Looking forward to a brand new snow machine for outdoor Carol service.. came on time. Tried it out on day of receiving it.. fuses blew immediately 😢, unable to fix with new fuses .. rang to return and collected within 2 days.. great customer care… unfortunately faulty product with blown internal components so unable to review if it’s any good!”

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Posted 2 years ago

“Beamz Snow600”

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Posted 2 years ago

Hi there, we're sorry to hear you're not happy with the product you purchased from us. If you haven't already reached out to our customer service team, we'd be happy to assist you in resolving this for you. Please email us on service@electromarket.co.uk Best wishes, ElectroMarket Team

Posted 2 years ago

“Quick and efficient order and delivery process. Fantastic product really pleased with my purchase.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Great service over the moon with my item. Good value.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Nice piece of kit goes well with the other stuff”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“Worst company I’ve ever dealt with! I purchased a snow machine, it broke after 2 days, I had a replacement one sent out and this one only lasted a day before breaking. Trying to arrange collection was a joke Aswell! I’d avoid this company and shop elsewhere”

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Posted 2 years ago

Hi Marco, we're really sorry to hear you're not happy with the service you received. The snow machine you bought is known to be reliable, so we're shocked to hear it failed on you twice. We offer our sincere apologies and hope we have now resolved this for you. Please feel to reach out on service@electromarket.co.uk if there is anything further we can do for you, as we would love to turn this around.

Posted 2 years ago

“Very prompt delivery. Securely packaged. Good follow up.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

“ElectroMarket are amazing, very helpful and have a great range of products and staff the only reason for the lower review is their choice of couriers. Yodels failed to deliver my previous order on time so it missed the show it was for. But ElectroMarket were willing to go the extra mile to resolve it if the event wasn't so time critical.”

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Posted 2 years ago

Thank you for your positive review, we hope to see you shop with us again soon.

Posted 2 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews