ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an active speaker set but it shorted out after 10 minutes use. I rang the next morning and within 24 hours had an upgraded replacement which sounds fantastic. Good service from these guys and they know what they are talking about. Gary in Doncaster.”

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Posted 9 years ago

Thanks Gary in Doncaster for the 5 star review.

Posted 9 years ago

“Fantastic service ! thank you thank you thank you !”

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Posted 9 years ago

Hi Lee, many thank you's to you too for the great 5 star review.

Posted 9 years ago

“Great service and excellent product”

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Posted 9 years ago

Hello Mark, thank you for your 5 star review of our service.

Posted 9 years ago

“The item I ordered was better than I expected, nice well made item. It was an easy transaction and fast delivery. Will use again. Thank You *****”

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Posted 9 years ago

Hi Margaret, we look forward to seeing you in store again soon, thanks for the 5 star review of Electromarket.

Posted 9 years ago

“Very happy with my purchase, speedy delivery”

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Posted 9 years ago

Hi Mark, thanks for the 5 star review of Electromarket.

Posted 9 years ago

“First class service. Goods well packed and excellent quality. Very fairly priced”

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Posted 9 years ago

Hello John, thank you for your 5 star feedback.

Posted 9 years ago

“Good job thank you”

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Posted 9 years ago

Hi Tsvetomir, thank you for your 5 star feedback

Posted 9 years ago

“Great service from the order being placed to delivery”

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Posted 9 years ago

Hello Kim thank you for your great review of the Electromarket service.

Posted 9 years ago

“Really good products and fast delivery. Will buy from here next time as well. Thank you”

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Posted 9 years ago

Thanks Damian for the great 5 star review of Electromarket.

Posted 9 years ago

“good”

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Posted 9 years ago

Thank you for the 5 star rating

Posted 9 years ago

“really fast delivery good well made products excellent service would recommend to any one”

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Posted 9 years ago

Hi Stephen, thank you for your feedback, we are glad to hear that you would recommend us.

Posted 9 years ago

“Great customer service and communication.”

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Posted 9 years ago

Thanks Paul, your review is appreciated.

Posted 9 years ago

“Very strong and stable. Fast delivery.”

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Posted 9 years ago

Hi Yvonne, thank you for your great 5 star rating of Electromarket.

Posted 9 years ago

“I WASNT HAPPY WITH THE FIRST SET OF SPEAKERS I RECEIVED.I DIDNT FEEL THAT THEY WERE AS POWERFUL AS DESCRIBED.SO I CALLED THE SALES TEAM WHO WERE VERY HELPFUL ON ARRANGING AN UPGRADE.THE ONLY GRIPE WAS THAT I THOUGHT THE RETURN CHARGE WAS A BIT EXCESSIVE.”

Helpful Report

Posted 9 years ago

Hi Stanley, thank you for your feedback. Sometimes depending on the size of the venue the speakers perform differently. Our return charge on non faulty items is purely to cover the cost of delivery back to us. Hope you understand. Once again thank you for your great review of Electromarket.

Posted 9 years ago

“Good service”

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Posted 9 years ago

Thank you for the 5 star review of our service here at Electromarket

Posted 9 years ago

“Ordered a karaoke setup as a present. When it arrived there was a problem, one part was broken, one part was faulty. I contacted Electromarket who issued me with a returns number. As I was in a hurry I took the item back to their store in Thurrock where they tested it and confirmed the problems. They replaced the item immediately and tested it for me before I left. The staff were friendly and helpful.”

Helpful Report

Posted 9 years ago

Hi David, Danny, Mike and Jamie in the Sales Team will be pleased to hear your great review. Thank you for coming in to store and we hope you enjoy the speakers you have bought.

Posted 9 years ago

“Everything was spot on and on time thank u”

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Posted 9 years ago

Hi Dean, thank you for your review of Electromarket

Posted 9 years ago

“Fantastic service!”

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Posted 9 years ago

Thanks Sarah for the 5 star review of Electromarket

Posted 9 years ago

“Lovely item it's very hard to buy for boys, but this was perfect .”

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Posted 9 years ago

Hi Claire, we are glad our staff could help you with great advice and service, thank you for the 5 star rating of Electromarket.

Posted 9 years ago

“1st class service gave me a demo on the items I wanted to buy very helpful and cost effective and good quality equipment well done”

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Posted 9 years ago

Hello Trevor, great to hear that you were in store and received the great customer service we provide at Electromarket. Thank you for the 5 star review.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,335 reviews