ElectroMarket Reviews

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The man I spoke to in the phone was extremely helpful and was able to recommend another set of speakers to buy when the ones I wanted were out of stock.”

Helpful Report

Posted 9 years ago

Hi Alice, thank you very much for your review. We're glad that you found speakers that fit your needs. We hope you enjoy your order :)

Posted 9 years ago

“Very fast and safe delivery”

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Posted 9 years ago

Hi Edgars, thanks for a great 5 star review! We hope you enjoy your order :)

Posted 9 years ago

“Great and very quick service will use again”

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Posted 9 years ago

Hi Anthony, thank you for your compliments. We hope you enjoy your order, and have a happy New Year!

Posted 9 years ago

“very good service , product is excellent”

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Posted 9 years ago

Hi Geoffrey, thanks for your 5-star review. We hope you enjoy your order!

Posted 9 years ago

“Superb stand for my keyboard. Great price. Very sturdy. Great mechanism. Well packaged and arrived in good time. Perfect. thank you.”

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Posted 9 years ago

Hi Jane, thank you for a great review! We hope you enjoy your stand :)

Posted 9 years ago

“This is the first time I have been given a delivery window of one hour and delivery was achieved on the half of the hour, its normally a day and often that is missed so I can only fantastic service.”

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Posted 9 years ago

Hi Peter, thanks for your review. We're glad you liked our delivery notification. Hope to see you shopping with us again soon. Have a very Happy New Year!

Posted 9 years ago

“I unfortunately was delivered a faulty unit but almost as quickly as I reported it to you the item was being replaced and in the post many thanks for a great service”

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Posted 9 years ago

Hi Brian, thanks for a great 5 star review! Glad we could sort out the faulty unit for you speedily. Enjoy your order!

Posted 9 years ago

“The stand for my amp. was exactly what I wanted it is the right height for a rapidly ageing guitarist I don't have to change specs to see the display so it's perfect I only wish something similar had been available 50years ago!! It was well packed, but the welding and moveable fittings are of the highest standard,so it will obviously take some abuse w3hich in this day and age is quite remarkable. I would recommend the stand and your company to all and sundry Regards Dave Chamberlain(kathryn9967)”

Helpful Report

Posted 9 years ago

Hi Dave, thanks for a great review, our stands can take some beating, hey! Thanks for your kind compliments. We wish you a happy New Year from everyone at Electromarket.

Posted 9 years ago

“I have bought various items from yourselves some not expensive but some expensive always delivered very quickly and I am satisfied with customer service if I have wanted to ask about something. I highly recommend this company.”

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Posted 9 years ago

Hi Susan, thanks for your great review. Always great to see a customer return for our services and products. We hope you enjoy your order!

Posted 9 years ago

“The item ordered was exactly as described, and delivered on time”

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Posted 9 years ago

Hi John, thanks for your review. We hope you enjoy your order.

Posted 9 years ago

“First class service, exactly what I ordered, delivered exactly on time and a wonderful product that performed better than expected. The Website is excellent and the ordering process is simplicity in itself. I will use Electromarket again, no hassle internet purchasing. Very satisfied customer.”

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Posted 9 years ago

Hi John, thanks for a super review! The website is great, and it's only going to get better! Thank you for your compliments. Have a lovely New Year!

Posted 9 years ago

“Very very happy with the service I received. I even had a courtesy call to say that my product was being dispatched and a delivery date which is pretty unheard of nowadays. I will definitely be using them again and will encourage friends/family to do the same”

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Posted 9 years ago

Thanks for a great review! We find the courtesy call to be a great way of keeping our customers in the loop. Glad you liked it! We hope you enjoy your order.

Posted 9 years ago

“I found the staff very helpful answered my questions and gave good advise, and I loved the demo showroom and displays .David Wade”

Helpful Report

Posted 9 years ago

Hi David, thanks for a great review. Thanks for the compliments on our demo room! We pride ourselves on that ever evolving room! Hope to see you pop in soon.

Posted 9 years ago

“First class service with good helpful advice. Many thanks”

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Posted 9 years ago

Hi Michael, thanks for your review. We're glad you liked our service. Enjoy your order! :)

Posted 9 years ago

“Perfect.... Thank you very much!!!!”

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Posted 9 years ago

Hi Tamas, thanks for your 5-star review! We hope you enjoy your order.

Posted 9 years ago

“Bought professional musical products with exceptional service including regular updating about delivery and great packing. Also I am a returning customer having got musical items from them about three years ago. A fantastic team on and off Ebay. Have them as saved seller and highly recommended.”

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Posted 9 years ago

Hi Victor, thanks for your great review! We're glad to see you back shopping with us again after all those years. Let us know what you think of the gear :)

Posted 9 years ago

“thank you speaker look cool good all around”

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Posted 9 years ago

Hi David, thanks for your 5-star review! We hope you enjoy your order :)

Posted 9 years ago

“A slight mix up issue on my order, emailed them and a very quick response and problem resolved definitely worth using and speedy service keep up the good work”

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Posted 9 years ago

Hi Sachin, thanks for your great review! Apologies for the slight mix-up, i'm glad we could fix the issue speedily for you. Enjoy your order!

Posted 9 years ago

“Very impressed with the team at ElectroMarket. Jamie was the rep I dealt with. He was very efficient and had my order with me within a few days. Unfortunately upon arrival one item was defective so I contacted the team by email and a replacement and return was set up in no time by Ryan. Very impressed with the service from both Ryan and Jamie.”

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Posted 9 years ago

Hi Denis, thanks for your great review! I will pass on your compliments to Jamie and Ryan, they will be happy to hear back from you. We hope you enjoy your order, and hope you have a great new year!

Posted 9 years ago

“Good description of the goods. Excellent packaging and very quick delivery.”

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Posted 9 years ago

Hi Mark, thanks for the 5 star review! :) We hope you enjoy your order and hope you have a great Christmas!

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,329 reviews