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ElectroMarket Reviews

4.7 Rating 3,272 Reviews

94 %

of reviewers recommend ElectroMarket

Company Reviews

Product Reviews

4.7

Based on 3,272 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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ElectroMarket 5 star review on 9th March 2024

ElectroMarket 5 star review on 21st February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 4th February 2024

ElectroMarket 5 star review on 4th January 2024

37

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order about 12 mins before the 14:00 deadline for next day delivery and it didn't arrive next day. When I rang they said I must have missed the collection, I objected and they offered a refund for the next day delivery. Just the offer was enough for me, I never claimed it. It'd be best to change the deadline to 13:30, so not to mess people around. I bought the Skytronic AV-340 which is a great amp for it's price. Had some problems with crackling and they offered to take a look but we found this amp is just very fussy, it needs high quality leads to behave itself. Good service overall, the mess up with delivery means 4 stars from me.”

Posted 8 years ago

“ok”

Posted 8 years ago

“Much bigger than I thought they are going to be but does the job. Great price for a great product”

Posted 8 years ago

“Great company is easy to use the online web site and search what you are looking for, also they are great at communicating when your ask questions about the product that you want to buy or give you the best deals. Shipping positive communication they keep you up to date when your package is going to be delivered, also friendly delivery driver.”

Posted 8 years ago

“Fantastic speedy delivery,although box was tatty and battered the mixer I ordered is good”

Posted 8 years ago

“Excellent service - goods well packed; installed and working well, right out of the box. Excellent communication to sort out minor delivery address confusion. One very impressed customer here!”

Posted 8 years ago

“A wee hiccup waiting for delivery as for some reason no house number was on my delivery notes once they had the information it was delivered next day thanks”

Posted 8 years ago

“Very good service”

Posted 8 years ago

“Initial problem with delivery but sorted out quickly and efficiently. ... Many Thanks. ..”

Posted 8 years ago

“Second set I have bought and both work perfectly”

Posted 8 years ago

“Everything was perfect, communications and information with electromarket , payment, confirmation emails and bills, can not complain about the way you treat your customers. The item I bought has no problem, works perfect and I am super happy about it. The only problem was the delivery company, not able to speak with anyone there for 2 days and the email I had just said ''not delivered - large item''. When someone finally decided to pick the phone up the answer was ''this box is too big for our van, you should call the retailer'', like if it was electromarket fault if the delivery company could not fit a box in the van... was a bit ridiculous to me.. However, thank you electromarket for the great service from your side ! :)”

Posted 8 years ago

“Got my product very quickly. Going to be a great present. Just wish the stand wasn't black and matched chrome microphone.”

Posted 8 years ago

“The tweeters I purchased were very good quality considering their moderate price.”

Posted 8 years ago

“All arrived safe and sound . Excellent speakers for the money.Am not a big enough name to sell on line. Will only do hard copies at gigs in future.”

Posted 8 years ago

“Good products although the order was missing an item which was rectified promptly”

Posted 8 years ago

“All have going well, good prise and fast shipping. I had send a mail about a speaker system MARATHON DJ-2183. Interested in two of them. Prise and Shipping? Regards, Bernt Johansson, Sweden”

Posted 8 years ago

“I ORDERED 2 12" PASSIVE SPEAKER CABINETS IN AUGUST 2015 WHICH ARRIVED VERY PROMPTLY. UNFORTUNATLEY ONE OF THE 12" DRIVERS STOPPED WORKING. I CONTACTED CUSTOMER SERVICES AND THEY SAID THEY WOULD SEND A REPLACEMENT ASAP. THE REPLACEMENT DULY ARRIVED BUT IT WAS A 10" NOT A 12". i AGAIN CONTACTED CUSTOMER SERVICES OVER A WEEK AGO AND WAS TOLD THEY WOULD SEND ME A REPLACEMENT BUT I HAVE HEARD NOTHING SINCE. i HAVE PUT A GOOD RATING BECAUSE MY ORIGINAL ORDER WAS DEALT WITH VERY QUICKLY BUT AM DISAPPOINTED I HAVE NOT RECEIVED THE 12" REPLACEMENT”

Posted 8 years ago

“I purchased a portable PA speaker/amplifier. The price was great with delivery arranged quickly. Communication was good with clear emails explaining delivery etc.”

Posted 8 years ago

“The service was excellent. The product is pretty rubbish though.”

Posted 8 years ago

Hi Grace, thanks for your great review!

Posted 8 years ago

“It was ok thanks”

Posted 8 years ago

Hi Gertrude, thanks for your great review!

Posted 8 years ago

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ElectroMarket is rated 4.7 based on 3,272 reviews