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ElectroMarket Reviews

4.7 Rating 3,287 Reviews

94 %

of reviewers recommend ElectroMarket

Company Reviews

Product Reviews

4.7

Based on 3,287 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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ElectroMarket 5 star review on 1st May 2024

ElectroMarket 5 star review on 9th March 2024

ElectroMarket 5 star review on 21st February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 4th February 2024

38

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok thanks”

Posted 8 years ago

Hi Gertrude, thanks for your great review!

Posted 8 years ago

“As described and fast delivery”

Posted 8 years ago

Hi James, thanks for your great review!

Posted 8 years ago

“I ordered from them ,very prompt delivery ,quicker that I thought they would be , very pleased with item , yes will definatly be ordering again , very good company , highly recommend , Steve webb”

Posted 8 years ago

Hi Stephen, thanks for your great review!

Posted 8 years ago

“Box for cds was a tight fit when lid on. Otherwise fine”

Posted 8 years ago

Hi Diane, thanks for your great review!

Posted 8 years ago

“Good”

Posted 8 years ago

Hi Andrew, thanks for your great review!

Posted 8 years ago

“Customer service very good but had to wait a long time in shop for goods I bought to be fetched out”

Posted 8 years ago

Hi William, thanks for your great review!

Posted 8 years ago

“Despite email updates from the retailer I was unsure that all were concerning the ordered product as the name on the delivery update was neither Electromarket or the product brand. This initially led me to suspect the tracking link in the delivery update email may be bogus. I checked Electromarket and found the email was from their parent and so I opened it. Absolutely no problem with delivery condition or speed. If the tracking emails made it clear they were from Electromarket i would have given 5 stars.”

Posted 8 years ago

Hi Peter, thanks for your great review!

Posted 8 years ago

“I thought the service was good apart from I rang to see if my goods were coming on 31st December as promised, (I hadn't received a dispatch e-mail which had worried me) and was told they hadn't been dispatched. Luckily that person was clearly given the wrong information because just as I was wondering whether to cancel the order, the goods turned up! I was therefore only cross with you for the half hour between my call and the courier arriving! Overall I am happy with the product and the service - thank you.”

Posted 8 years ago

Hi Gavin, thanks for your great review! We apologise for the miscommunication.

Posted 8 years ago

“The delivery service was excellent, the only reason I could not give five stars was due to the flimsy packaging. Due to this, both speakers had dented cases around the front rim. Although not bad enough to affect the sound quality (which is very good) I can`t say it arrived In perfect condition. A little more packing material inside the box might help. Apart from that, I am very happy with the speakers.”

Posted 8 years ago

Hi Alan, thanks for your great review! We will take your valuable constructive criticism on board.

Posted 8 years ago

“Pleasant friendly service good price Thanks”

Posted 8 years ago

Hi Derek, thanks for your great review!

Posted 8 years ago

“Made a mistake on my order ,was rectified quickly . Many thanks again David Wood”

Posted 8 years ago

Hi David, we are glad we could fix the issue for you so swiftly. Sorry for the inconvenience, and please enjoy your order :)

Posted 8 years ago

“Good service”

Posted 8 years ago

Hi Peter, thanks for your great review!

Posted 8 years ago

“Great company selling great value products.”

Posted 8 years ago

Hi Graham, thanks for your great review! We all hope you enjoy your order :)

Posted 8 years ago

“We had a a couple of problems initially with the goods, but they were promptly replaced without any fuss and there was good communication from the seller. I am very happy with the replacement which works fine and looks very good too. I would recomend this seller for good prices and an honest deal.”

Posted 8 years ago

Hi Matthew, thanks for your review. We're glad that the initial problem with your goods was sorted quickly and fuss-free. We hope you enjoy your order!

Posted 8 years ago

“Was slightly disappointed with the lights as quite small hopefully it will do the job”

Posted 8 years ago

Hi Elizabeth, thanks for your review. If you would like to discuss lighting options that are more suited to your needs, please contact our sales team by phone:0203 326 0900 or by email:service@electromarket.co.uk. We hope you enjoy your order :)

Posted 8 years ago

“Can't say how good the product is I bought because it's a Christmas present and won't be opened till the 25th December..”

Posted 8 years ago

Hi Paul, thank you for your review. We look forward to hearing what you think about the product :) Have a very merry Christmas!

Posted 8 years ago

“On time delivery is abrilliant for me”

Posted 8 years ago

Hi Ador, thanks for your great review!

Posted 8 years ago

“Good service recommended”

Posted 8 years ago

Hi Nuno, thanks for your review! We hope you enjoy your order and have a great new year!

Posted 8 years ago

“Nice, wish I got the 2000w ones tho ????”

Posted 8 years ago

Hi Michael, thanks for your review. If you would like to discuss further speaker options, then please contact our Sales team by phone:0203 326 0900 or by email:sales@electromarket.co.uk

Posted 8 years ago

“Delivered on time with no damage I would buy from you again. Speakers don't seem to be 200 watt rms though!”

Posted 8 years ago

Hi Michael, thanks for your review. We list all of our products with the correct ratings...it may be worth speaking to our techincal team to see if they can help you. Contact them by phone:0203 326 0900 or by email:sales@electromarket.co.uk

Posted 8 years ago

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ElectroMarket is rated 4.7 based on 3,287 reviews