ElectroMarket Reviews

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 7th March 2025

Maurice

ElectroMarket 5 star review on 28th January 2025

Lee

ElectroMarket 5 star review on 24th January 2025

Anonymous

ElectroMarket 5 star review on 23rd January 2025

Paddy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All arrived safe and sound . Excellent speakers for the money.Am not a big enough name to sell on line. Will only do hard copies at gigs in future.”

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Posted 9 years ago

“Good products although the order was missing an item which was rectified promptly”

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Posted 9 years ago

“All have going well, good prise and fast shipping. I had send a mail about a speaker system MARATHON DJ-2183. Interested in two of them. Prise and Shipping? Regards, Bernt Johansson, Sweden”

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Posted 9 years ago

“I ORDERED 2 12" PASSIVE SPEAKER CABINETS IN AUGUST 2015 WHICH ARRIVED VERY PROMPTLY. UNFORTUNATLEY ONE OF THE 12" DRIVERS STOPPED WORKING. I CONTACTED CUSTOMER SERVICES AND THEY SAID THEY WOULD SEND A REPLACEMENT ASAP. THE REPLACEMENT DULY ARRIVED BUT IT WAS A 10" NOT A 12". i AGAIN CONTACTED CUSTOMER SERVICES OVER A WEEK AGO AND WAS TOLD THEY WOULD SEND ME A REPLACEMENT BUT I HAVE HEARD NOTHING SINCE. i HAVE PUT A GOOD RATING BECAUSE MY ORIGINAL ORDER WAS DEALT WITH VERY QUICKLY BUT AM DISAPPOINTED I HAVE NOT RECEIVED THE 12" REPLACEMENT”

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Posted 9 years ago

“I purchased a portable PA speaker/amplifier. The price was great with delivery arranged quickly. Communication was good with clear emails explaining delivery etc.”

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Posted 9 years ago

“The service was excellent. The product is pretty rubbish though.”

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Posted 9 years ago

Hi Grace, thanks for your great review!

Posted 9 years ago

“It was ok thanks”

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Posted 9 years ago

Hi Gertrude, thanks for your great review!

Posted 9 years ago

“As described and fast delivery”

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Posted 9 years ago

Hi James, thanks for your great review!

Posted 9 years ago

“I ordered from them ,very prompt delivery ,quicker that I thought they would be , very pleased with item , yes will definatly be ordering again , very good company , highly recommend , Steve webb”

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Posted 9 years ago

Hi Stephen, thanks for your great review!

Posted 9 years ago

“Box for cds was a tight fit when lid on. Otherwise fine”

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Posted 9 years ago

Hi Diane, thanks for your great review!

Posted 9 years ago

“Good”

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Posted 9 years ago

Hi Andrew, thanks for your great review!

Posted 9 years ago

“Customer service very good but had to wait a long time in shop for goods I bought to be fetched out”

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Posted 9 years ago

Hi William, thanks for your great review!

Posted 9 years ago

“Despite email updates from the retailer I was unsure that all were concerning the ordered product as the name on the delivery update was neither Electromarket or the product brand. This initially led me to suspect the tracking link in the delivery update email may be bogus. I checked Electromarket and found the email was from their parent and so I opened it. Absolutely no problem with delivery condition or speed. If the tracking emails made it clear they were from Electromarket i would have given 5 stars.”

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Posted 9 years ago

Hi Peter, thanks for your great review!

Posted 9 years ago

“I thought the service was good apart from I rang to see if my goods were coming on 31st December as promised, (I hadn't received a dispatch e-mail which had worried me) and was told they hadn't been dispatched. Luckily that person was clearly given the wrong information because just as I was wondering whether to cancel the order, the goods turned up! I was therefore only cross with you for the half hour between my call and the courier arriving! Overall I am happy with the product and the service - thank you.”

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Posted 9 years ago

Hi Gavin, thanks for your great review! We apologise for the miscommunication.

Posted 9 years ago

“The delivery service was excellent, the only reason I could not give five stars was due to the flimsy packaging. Due to this, both speakers had dented cases around the front rim. Although not bad enough to affect the sound quality (which is very good) I can`t say it arrived In perfect condition. A little more packing material inside the box might help. Apart from that, I am very happy with the speakers.”

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Posted 9 years ago

Hi Alan, thanks for your great review! We will take your valuable constructive criticism on board.

Posted 9 years ago

“Pleasant friendly service good price Thanks”

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Posted 9 years ago

Hi Derek, thanks for your great review!

Posted 9 years ago

“Made a mistake on my order ,was rectified quickly . Many thanks again David Wood”

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Posted 9 years ago

Hi David, we are glad we could fix the issue for you so swiftly. Sorry for the inconvenience, and please enjoy your order :)

Posted 9 years ago

“Good service”

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Posted 9 years ago

Hi Peter, thanks for your great review!

Posted 9 years ago

“Great company selling great value products.”

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Posted 9 years ago

Hi Graham, thanks for your great review! We all hope you enjoy your order :)

Posted 9 years ago

“We had a a couple of problems initially with the goods, but they were promptly replaced without any fuss and there was good communication from the seller. I am very happy with the replacement which works fine and looks very good too. I would recomend this seller for good prices and an honest deal.”

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Posted 9 years ago

Hi Matthew, thanks for your review. We're glad that the initial problem with your goods was sorted quickly and fuss-free. We hope you enjoy your order!

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,329 reviews