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ElectroMarket Reviews

4.7 Rating 3,287 Reviews

94 %

of reviewers recommend ElectroMarket

Company Reviews

Product Reviews

4.7

Based on 3,287 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park, Motherwell Way,
ElectroMarket, Unit C7, J31 Park, Motherwell Way
West Thurrock
RM20 3XD

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ElectroMarket 5 star review on 1st May 2024

ElectroMarket 5 star review on 9th March 2024

ElectroMarket 5 star review on 21st February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 11th February 2024

ElectroMarket 5 star review on 4th February 2024

38

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the item I purchased was defective and not what I had expected. However Electromarket speedily and efficiently dealt with my problem very satisfactorily. I would have no hesitation in recommending them.”

Posted 8 years ago

Hi Alan, thanks for your great review. We are sorry to hear that your item arrived defective. We are happy to have speedily fixed the issue for you. We hope you enjoy your new item, and hope you have a great Christmas!

Posted 8 years ago

“the product is first class as was the customer sevice the only thing that went wrong was the 24 hour delivery it was the fault of the delivery comp not the seller yes i will be shopping hear soon hope fully thay will get a better delivery agent”

Posted 8 years ago

Hi Trevor, thanks for your review! It is very rare for our deliveries to take longer than 24 hours...having said that, we are always looking to make our delivery serice better. We hope to see you shopping with us again soon. Have a great christmas!

Posted 8 years ago

“System nice but few things i didn't like.power is overrated i would give not 720w rms but max 300W maybe less.I have music centr sony its 350w rms ans sound its much clear and louder then 720w(4speakers) ... I was disapointed just about that.Amplifier nice but again cooler its to loud...if music loud its ok but on quite mode i can hear amplifier cooling noise enoying...”

Posted 8 years ago

Hi Rita, thanks for your review. We are glad you like your new system! If you need any help with the problems you're experiencing with your items, then please give our technical sales team by phone:0203 326 0900 or by email:sales@electromarket.co.uk. We hope you have a great Christmas and a happy New Year.

Posted 8 years ago

“Electromarket were very helpful but the item that I purchased was a bit poor for the price first delivery when opened the item looked that it had been used electromarket were very helpful on replacing item got the next item a day late on delivery found that I had to tighten all the screws on the product as they were loose but the item worked I give full credit to electromarket as they were very helpful and Thankyou again”

Posted 8 years ago

Hi Paul, thanks for your review. You have been a pleasure to help! I hope we get the chance to turn that 4-star review into a 5-star one day! Wishing you merry Christmas from us at Electromarket.

Posted 8 years ago

“Fast delivery. I sent an email asking about the product. Very quick reply. Can't say the product is good yet as it's been wrapped as a Christmas present. Will send a review after christmas. Thank you.”

Posted 8 years ago

Hi Hayley, thanks for the review! We will look forward to the product review :) Have a great Christmas!

Posted 8 years ago

“First time I have used them very satisfied”

Posted 8 years ago

Hi John, that's great to hear! Thanks for your review

Posted 8 years ago

“Delivery 2 days late, but it's nearly Christmas! Otherwise very good”

Posted 8 years ago

Hi John, thanks for your great review! Sorry to hear that your delivery was a little late. Meryy Christmas!

Posted 8 years ago

“Very impressed with the product. Will definitely use them again”

Posted 8 years ago

Hi Vivian, thanks for your great review! We look forward to seeing you in the future, and look forward to turning that 4-star into a 5-star review!

Posted 8 years ago

“Easy online ordering system, email to say order had been completed. Could of done with a tracking email earlier than day of delivery but we were in so no problems. Very happy with my purchase.”

Posted 8 years ago

Hi Caroline, thanks for your review. We're unhappy that we couldn't fulfill the 5 star review this time! Apologies for the tracking email issue, we usually do send tracking details on the day of dispatch. Enjoy your order :)

Posted 8 years ago

“Arrived fairly promptly. Sound not as loud as expected, bit will do the job for indoor med size gigs. Sturdy and well packaged.”

Posted 8 years ago

Hi David, thank you for your review! I hope your gigs go well!

Posted 8 years ago

“The package had actually been opened when it arrived with a knife, it was supposed to be a surprise present but now they know what it is due to the box being opened. So wasn't particularly happy about this . Thankyou.”

Posted 8 years ago

Hi Mark, thank you for your review. Sorry to hear about the box issue, I hope they enjoy the gift regardless!

Posted 8 years ago

“good service, good products, thanks guys.”

Posted 8 years ago

Thank you for your great review!

Posted 8 years ago

“I'm very happy with the product that I purchased from Electromarket, but the only thing I Would suggest is that it is placed in a plain cardboard box (especially at this time of year) as I bought mine as a Christmas present for my husband and he was home when it was delivered so now knows what his gift is. The product itself is just what he wanted however.”

Posted 8 years ago

Hi Kelly, we could have place the item in a plain box if you had specified it as a gift and left a comment asking us to place in a plain box. Thank you for your feedback and reviewing our service at Electromarket.

Posted 8 years ago

“Speakers won't as big or as loud as i thought”

Posted 8 years ago

Hi Kayleigh, we offer an upgrade or exchange service if you would like more powerful speakers? Please contact info@electromarket.co.uk for further assistance.

Posted 8 years ago

“I bought headphones and when I received them the jack was 6.5mm which is not appropriate for many devices like my laptop. This could have been made clearer when I placed the order, I have since had to buy an adapter.”

Posted 8 years ago

Hi Rajendra, sorry for the inconvenience but the product does state the connection type as 6.35mm jack across all platforms. Thank you for the review.

Posted 8 years ago

“Delivery was good and efficient. The product box was not sealed as new and the fixing frame was bent. Making me think it was pre used in some way. The Mixer I purchased worked ok, shame the mic override button did not "Automatically" work like I expected. One of the buttons fell off but glued back ok. The built in MP3 is great and the sound is good, no tone control.”

Posted 8 years ago

Hi Peter, sorry about the boxes, white boxes do get dirty very easily. Thank you for your honest feedback.

Posted 8 years ago

“All good cheers”

Posted 8 years ago

Hello Darren, thank you for your review of Electromarket and the 5 star rating.

Posted 8 years ago

“Item as requested and delivered as promised.”

Posted 8 years ago

Hi Mel, thank you for your review.

Posted 8 years ago

“Great service and good deals”

Posted 8 years ago

Hi Stevan, thank you for your review.

Posted 8 years ago

“Grate service and products , have brought 2 items from their but due to bad qulity of the products 1 broke and the other arived missing parts”

Posted 8 years ago

Hi Adam, sorry to hear you have received a faulty item. You are welcome to send it back for a replacement or your money back. Sorry for the inconvenience.

Posted 8 years ago

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ElectroMarket is rated 4.7 based on 3,287 reviews