ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used the equipment once. Very pleased with the sound, thanks.”

Helpful Report

Posted 9 years ago

Hello Anthony, thank you for your great 5 star review.

Posted 9 years ago

“Superb product and world class service - would not hesitate to recommend this company to anyone prepared to listen .... thanks guys and girls may you long continue to show the world how it should be done Phil Raisbeck -Musician”

Helpful Report

Posted 9 years ago

Hello Phil, thank you for your glowing review of Electromarket. We appreciate your great comments.

Posted 9 years ago

“Great communication and service. Very pleased. Thanks for the invite to your open day last Saturday. :-)”

Helpful Report

Posted 9 years ago

Hi Ivan, we were happy to see you on Saturday. We hope you enjoy your purchase and we look forward to seeing you again in store at Electromarket. Thank you for your review.

Posted 9 years ago

“First time buyer with Electromarket and the item arrived in good time and worked a treat. No issues to report. I would definately buy from them again.”

Helpful Report

Posted 9 years ago

Hi, thank you so much for your 5 star review of Electromarket.

Posted 9 years ago

“Aux connection at the back of the unit already damaged and used only in the home after second time of using the product, also the customer service is terrible as they never answer the phone and never call back.”

Helpful Report

Posted 9 years ago

Hi Kevel, thank you for your review. You are covered by our 14 day money back guarantee if you wish to return the product. Please contact info@electromarket.co.uk with your Order Number and we will resolve this issue for you asap.

Posted 9 years ago

“Rubbish... I brought two active speakers from this company and the day they come one doesn't work. I try to call and I just get put into voicemail. And the one that does work the quality wouldn't even pass as average. As soon as you turn the base up it goes distorted. Cheap horrible make. Never again will I buy from this company.”

Helpful Report

Posted 9 years ago

Hi Aaron, we are sorry that you are having some difficulties. Can we ask what Amp you have plugged in as this can affect the performance of the speakers?

Posted 9 years ago

“The prices for speakers and amps are reasonable. ..good value products generally.”

Helpful Report

Posted 9 years ago

Hi, thanks for your review of Electromarket.

Posted 9 years ago

“very good service thanks a lot”

Helpful Report

Posted 9 years ago

Thanks John for your great 5 star review of Electromarket.

Posted 9 years ago

“Very quick service”

Helpful Report

Posted 9 years ago

Thank you for your review. We hope you enjoy your purchase.

Posted 9 years ago

“Super fast delivery, brilliant product definitely will buy again, recommend company to anyone. 5 Stars, keep up the great work.”

Helpful Report

Posted 9 years ago

Hi, thank you for your honest review.

Posted 9 years ago

“Bought a small smoke machine for Halloween. Was going to buy it via Ebay but realised the company was local so went in person. Staff were very helpful and selected the best deal for my needs. Very pleased with the service provided.”

Helpful Report

Posted 9 years ago

Hi there Rob, glad you popped over. Our team are always at hand to give the best advice for free. Thank you for your review.

Posted 9 years ago

“Good purchase for a good price, only didn't know that the amp I was buying had being discontinued 2 years ago and that the fan was going to be that noisy. They offered a replacement, but difference to a new standard more than doubled the price. Had I known it before I would have thought at something completely different altogether.”

Helpful Report

Posted 9 years ago

Hi, we always offer an upgrade option. Newer models as with everything are always more expensive. We hope you enjoy using your amp. Thank you for your review.

Posted 9 years ago

“Works very well ideal for in the home for parties etc.”

Helpful Report

Posted 9 years ago

Hi there, thank you for your review.

Posted 9 years ago

“Very helpful, went out of their way to do all they could to assist”

Helpful Report

Posted 9 years ago

Thank you Richard for reviewing Electromarket.

Posted 9 years ago

“Very satisfied”

Helpful Report

Posted 9 years ago

Hello Jackie, thanks for the Electromarket 5 star review.

Posted 9 years ago

“very good for boosting music at home”

Helpful Report

Posted 9 years ago

Hi Lillian, thank you for reviewing Electromarket.

Posted 9 years ago

“Great service and cheap prices.”

Helpful Report

Posted 9 years ago

Hello Mick, thank you for the 5 star Electromarket review.

Posted 9 years ago

“I will say the product is excellent for the price. Regarding delivery, they were prompt next day delivery and on time. I will give 5 star for that, but please read on... However, the product arrived faulty, due to improper packing the power lead and the power plug was crushed and was not usable. The corner of the unit was also damaged. That is because the crushed plug caused a crack on the corner cosmetic attachment. Also there is some bit inside the box loose, like a piece of wood. All this would have been avoided, if little, common sense was used whilst packing. The actual outer box was not designed to hold a power lead. The power lead should have been attached separately outside (or) with proper packing material, so that the plug will not damage the unit. What a shame?”

Helpful Report

Posted 9 years ago

Hi Daniel, we are sorry you have had a problem with your delivery. We would be happy to exchange the product. Please contact us on info@electromarket.co.uk with your Order ID and we will have this rectified immediately.

Posted 9 years ago

“If there has been excellent rating that's exactly what I would give. They are true to their words. The products are excellent. The customer service is awesome. The delivery is fantastic. The prices are very good for quality products. To simply put, they ticked all the boxes. I'll advice any serious buyer to stop wasting time searching endlessly. I will never regrets recommending them to everyone. Thank you Electromarket for quality and excellent service!”

Helpful Report

Posted 9 years ago

Hi Abisola, thank you so much for your great 5 Star review of our excellent service here at Electromarket. Glad to be of service.

Posted 9 years ago

“Had a problem with part of the delivery but this was down to the courier company & ElectroMarket sent me out a new item straight away with a different courier. Great service”

Helpful Report

Posted 9 years ago

Hi there, thats great news and thank you for your 5 star review of Electromarket.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews