ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased many items from Electromarket. The delivery was fast & hassel free. The parcels were well wrapped. The quality of the products was first class. I could not ask for better quality of service than I got from Electromarket it was first class”

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Posted 9 years ago

Hello, thank you for your 5 star rating of Electromarket.

Posted 9 years ago

“ElectroMarket were great. Very helpful and very reasonable in price. The set up they have in store is great and would definitely go back.”

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Posted 9 years ago

Not to mention the free parking! Thanks for the honest review.

Posted 9 years ago

“Have used several times. Reasonable prices, and with careful selection - good equipment. Had a minor problem this time regarding missing items - but was promptly dealt with and sent out once they were advised. Will use again....”

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Posted 9 years ago

Hello Andrew, thank you for your honest review of Electromarket.

Posted 9 years ago

“really good for Church use , solid and also produces good sound.”

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Posted 9 years ago

Hi, we hope your church enjoy the sound quality. Thank you for your 5 star review.

Posted 9 years ago

“Great product and service thanks”

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Posted 9 years ago

Thanks Mark for the 5 star review.

Posted 9 years ago

“I got my order on time very happ with it would reckamend to bye one þvery good quilted well eort the money 100%”

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Posted 9 years ago

Hi Paul, thank you for your great review of Electromarket and the 5 star rating.

Posted 9 years ago

“Quick service good choice. But would of liked a leaflet on entry of what was on offer”

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Posted 9 years ago

We will keep that in mind next time we have our great open days with another 10% off in store.

Posted 9 years ago

“Fast delivery, very good service and just as described.”

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Posted 9 years ago

Hello Ray, thank you for your review of Electromarket.

Posted 9 years ago

“Delivered in the required time. Great service would recommend.”

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Posted 9 years ago

Hi, thank you for the review. We hope you are happy with your purchase.

Posted 9 years ago

“Despite receiving an item that was faulty, the customer service was excellent and a full refund was issued promptly without fuss.”

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Posted 9 years ago

Hi Paul, thank you for your honest review of Electromarket.

Posted 9 years ago

“Having promised to send it via Royal Mail, the item was then sent by MyHermes. To further complicate matters, they supplied the wrong tracking number. Several calls and messages later, they were helpful.”

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Posted 9 years ago

Hi Darren, sorry for the confusion. We hope you enjoy the equipement.

Posted 9 years ago

“I ha be made several percheses from this company in the last 12 months. Have found them to be a great business and there products are all great quality at good prices. The service is some of the quickest and best dealings I have had. I would recommend these people as a first class company and would trade with them again in an instant......”

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Posted 9 years ago

Hi there, thank you for your detailed review of Electromarket.

Posted 9 years ago

“Fast delivery replaced the item no questions asked recevieved the replacement next day thanks mart10blade.”

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Posted 9 years ago

Hi, thank you for the review. We hope you are happy with your purchase now.

Posted 9 years ago

“Unfortunately over one week later I still await my item when promised within 2-3 days! It has taken several phone calls and even visiting my local Argos branch only to be confirmed no delivery when told my item had been delivered! A shame but on this basis a very poor and shameful service and I am bitterly disappointed. I have received no emails or texts although a helpful member of staff (Beverley) has rang me back. Argos has informed me of Hermes the courier service being unreliable and upon visiting their website, customer reviews confirm this. If Electromarket changed their courier service I am sure this would help their situation and standing as a stockist and supplier. K.O.Brown”

Helpful Report

Posted 9 years ago

Hi Kenny, we apologise for the delay. Sometimes there are delays at peak times of the year and we try our best to ship out free delivery orders as quickly as possible.

Posted 9 years ago

“A very fast and efficient service. Great products at competitive prices.”

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Posted 9 years ago

Hello Lloyd, thank you for the 5 star Electromarket review.

Posted 9 years ago

“quality bit of kit did what the description said it would plenty of smoke kids loved it will definitely buy more products from them delivery was promt goods well packaged”

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Posted 9 years ago

Hi Lee, thank you for the review. We a happy to hear your kids liked the smoke machine.

Posted 9 years ago

“I have used Electromarket a few times and they have always done me right I have a large hire company hiring anything disco and I always have a look to see what you have up for grabs. I happy to use and recomend you.Thanks Terry Hardwick”

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Posted 9 years ago

Hi Terry, thank you for the wonderful review. We are always here to supply great disco equipment to you and your friends.

Posted 9 years ago

“im sorry but i was not very happy with the product, it was advertised as a pair 2x active speakers, i opened the box and one speaker was passive so that pissed me off, the quality of the speakers was shite. the sound was poor and no way did they reach the 1200 watts or the rms, but you get what you pay for.”

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Posted 9 years ago

Hi John, sorry you were not pleased with the performance of the speakers. You always have 14 days to return the goods if not completely satisfied.

Posted 9 years ago

“Good would use again”

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Posted 9 years ago

Hi Adam, thank you for your 5 star Electromarket review.

Posted 9 years ago

“I'm not happy I have emailed you i did not receive my smoke machine I asked for my money back but didn't get a reply I wanted it for my party which was 31st November and It didn't arrive so I would like a refund.”

Helpful Report

Posted 9 years ago

Hi Tracey, we are sorry you did not receive your order by the 31st. We will of course give you a full refund if we find it was ordered in plenty of time. Please contact info@electromarket.co.uk and our customer services team will get back to you as soon as possible.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,335 reviews