ElectroMarket Reviews

4.7 Rating 3,329 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent service and quick delivery”

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Posted 1 year ago

Hello Kosta, Thanks for your kind words! We always aim to make and keep our customers as happy and satisfied as possible. Thanks again for leaving a review!

Posted 1 year ago

“Excellent product, sent promptly. Customer service excellent”

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Posted 1 year ago

Thank you so much for your 5 star rating, Peter! We are humbled that you had such a positive experience with us and thrilled that you found our product to be excellent and delivered promptly.

Posted 1 year ago

“A pleasureable experience when purchasing items from Electromarket. Products are always of high quality and they always have a vast amount to choose from to suit any requirement.”

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Posted 1 year ago

Thank you Michael for your 5 star rating for ElectroMarket! We are delighted to hear that the order process was easy and straightforward and that your experience was pleasant all round. We greatly appreciate your feedback!

Posted 1 year ago

“Knowledgeable and fast service”

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Posted 1 year ago

Thank you Colin for your 5-star rating and your kind words about our knowledgeable and fast service!

Posted 1 year ago

“Great products, lovely staff.”

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Posted 1 year ago

Thank you for the 5 star rating, Lucy! We really appreciate it. We are glad to hear that you are happy with the products and services we provide! Thank you.

Posted 1 year ago

“Bought for speeches at wedding in a barn, Did the job great”

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Posted 1 year ago

Thank you so much Stephen for your 5 stars review! We're glad to hear that our product was able to do the job great for the wedding speeches in the barn. We appreciate your kind words and support!

Posted 1 year ago

“Sales team were very helpful, with a few questions I had. Delivery was prompt. The speakers are good value for money, and work very well.”

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Posted 1 year ago

Thank you Atul for the 5-star rating. We are very glad to know that our Sales team were helpful with your questions and that the delivery was prompt. We are pleased that you have found the speakers to be good value for money and meet your requirements.

Posted 1 year ago

“Quality product, just what we wanted. Good price and brilliant delivery. Arrived exactly when you said it would. Thank you.”

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Posted 1 year ago

Thank you so much, Amanda, for your 5-star rating of ElectroMarket! We are so happy that you are happy with the products and services we provide.

Posted 1 year ago

“Fast despatch and delivery, well packaged. Item was exactly as described, many thanks!”

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Posted 1 year ago

Thank you, Paula, for your 5-star rating! We are glad that you are happy with the product and services provided.

Posted 1 year ago

“Top class!!”

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Posted 1 year ago

Thank you Phil for the 5 star rating! We appreciate your ongoing support and are glad that you think we offer top-class service. We look forward to seeing you again.

Posted 1 year ago

“great service”

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Posted 1 year ago

Thank you so much, Iain, for your wonderful 5-star rating of ElectroMarket! We are delighted to know that you appreciate our great services and are glad to have been your go-to choice.

Posted 1 year ago

“Ref: Order Number 749738 Very Poor Customer customer service as well as the poor product. We received new 2 sound boxes. Dropped and cracked. Then they reposted the new system took back the cracked one. But actual cordless speaker box, battery for the corded speaker, battery for the remote was missing. I have tried to contact them many times. No response. I requested to take back with full refund. God knows if I will get a response at all or not. It was ordered for my birthday party this Saturday. But no response from them. So stressful. Poor service with the poor product.”

Helpful Report

Posted 1 year ago

We are so sorry for this experience with us and the issues with your order. We understand how stressful and disappointing it must be to have your birthday arrangements affected by a faulty product. We try to provide our customers with the best service and products and this obviously did not happen in your case. We aim to respond to all of our customers within 24 hours (excluding weekends), unfortunately, due to receiving 5 replies from you within 24 hours, every additional email will flag the email chain as new, and therefore unfortunately delays our response. I can see our team have got back to you and has arranged for the missing parts to be sent to you and these will arrive with you tomorrow. Once again, we do apologise for all the inconvenience caused. Please let us know if there is anything more we can do to assist you. Thank you for your feedback.

Posted 1 year ago

“Great rechargeable music device and very quick service”

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Posted 1 year ago

Thanks so much for stopping by to leave us a lovely 5-star review Ben! We really appreciate your positive feedback!

Posted 1 year ago

“I've not bought from ElectroMarket before. Quick service, good price.”

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Posted 1 year ago

Hello there Mark, Thanks so much for taking the time to leave us a review. Please let us know if you have any feedback regarding how we can get to a five-star review. We're always looking to improve our service where we can.

Posted 1 year ago

“Really pleased with my purchase. Delivery was quick and easy to install. Were also on the end of the phone to offer advice when needed. Couldn't ask for better service!”

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Posted 1 year ago

Thank you so much Mark for your 5 star rating of ElectroMarket! We are delighted that you had a positive experience with your purchase - from speedy delivery to helpful advice over the phone, we strive to provide a seamless experience for our customers and it's great to hear that this has been the case for you!

Posted 1 year ago

“Very happy with my purchase, Delivered on time packed well, Happily to make another purchase from retailer.”

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Posted 1 year ago

Hi Craig, thanks for the great comments, look forward to speaking to you on your next purchase

Posted 1 year ago

“Quick delivery, good service, thanks 👍”

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Posted 1 year ago

Thank you, James, for your 5-star rating! We're so glad that our service met your expectations.

Posted 1 year ago

Hi James, thanks for the great review, look forward to being of service in the future!

Posted 1 year ago

“I have given 4 stars based on the customer service person I spoke to, how polite and quick he was to solve my issue - would love to give him a personal shoutout but I didn’t catch his name. The first record player I received was unfortunately not good, the box was battered and I could tell this was a return that had been sent to me, when plugged in it did nothing and I was gutted. Instantly rang up your customer services and you where great, apologetic and fast to solve the problem, I had a new record player coming the next day which arrived super quick at 12noon and then someone came to pick up the damaged one to be returned. The new one is perfect, works great and a good quality product. Thank you for some great customer service, something that’s hard to find these days 🙏”

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Posted 1 year ago

Thank you so much for your 4-star rating of ElectroMarket, Katie! We appreciate your kind words about our customer service. It is our pleasure to provide excellent service and help solve any issues you may have had. We will continue to strive to provide the best customer service possible. Thank you again for your feedback!

Posted 1 year ago

“Very good equipment”

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Posted 1 year ago

Thank you so much, Simone, for your amazing 5-star rating of ElectroMarket! We appreciate your kind words about our very purchase.

Posted 1 year ago

Hi Simone, Thanks for the 5 stars!

Posted 1 year ago

“quick response to order.plus quick delivery.and securely packed”

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Posted 1 year ago

Thank you David for your 5-star rating! We truly appreciate your kind words about the service we provided.

Posted 1 year ago

ElectroMarket is rated 4.7 based on 3,329 reviews