ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, best I've ever had!”

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Posted 9 years ago

Thank you Casey, we appreciate your great feedback.

Posted 9 years ago

“I love my microphone - it is absolutely lovely”

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Posted 9 years ago

Look forward to hearing you on radio soon. Best of luck and thanks for the review.

Posted 9 years ago

“Very Good company to deal with, excellent service”

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Posted 9 years ago

Glad to be of service Lee. Thanks for the great review.

Posted 9 years ago

“Very helpful and advised me on the best speaker for my needs will defiantly be back . Tony”

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Posted 9 years ago

Hope to see you again in store Tony, it was a pleasure doing business with you.

Posted 9 years ago

“I , initially , chose Electromarket as their prices for the goods I required were better than any other. However I found that the service ~I received exceeded my expectations. An exceptional transaction.”

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Posted 9 years ago

Hello Brian, we always strive to exceed expectations. Thanks for your excellent review.

Posted 9 years ago

“Easy transaction and express delivery, can't ask for anymore, a pleasure to do business.”

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Posted 9 years ago

Hello John, thank you for writing a great review.

Posted 9 years ago

“Speakers very good sound but led touching speakers make a reverb or rattle sound had to push led to one sidein two places slightly to stop them touching speakers this could have been tested and sorted prior to despatch not good quality controill”

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Posted 9 years ago

Hi Michael, thank you for the feedback and great review.

Posted 9 years ago

“it good”

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Posted 9 years ago

Hi Sunday, thanks for the review.

Posted 9 years ago

“Rubish service I felt almost invisible in the shop. Staff too busy on their computers. Very unimpressed first and last time in the shop.”

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Posted 9 years ago

Hi Colin, sorry about your experience. We have spoken to the sales team and have made sure that our great service is just as good in-store as it is online.

Posted 9 years ago

“Couldn't ask for better. Very helpful. One very satisfied customer. We always buy from electromarket.”

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Posted 9 years ago

We always love seeing you guys in store, it's always a good laugh with you guys! Thanks for your review by the way.

Posted 9 years ago

“No problems with ordering and delivery or product description and price. I would recommend this company to anyone on a look no further basis if they found an item they were after,I would not expect further searches would give a better deal.”

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Posted 9 years ago

We will always aim to give the best deal possible, thanks John.

Posted 9 years ago

“Excellent service, fast and reliable.”

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Posted 9 years ago

We always aim to please. Thank you James for your review.

Posted 9 years ago

“As always the quality of the new Mackie thump 1000w speakers as advised were brilliant at the weekend. Always trust and listen to the guys at Electromarket thru make my DJ business run really smoothly. I would highly recommend this store, and staff.”

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Posted 9 years ago

Thanks Bob, we always enjoy seeing you in store. Thank you for your great review.

Posted 9 years ago

“Great service. Appreciated phone call. Packaging was poor and some boxes were undone. All goods in perfect condition, but impression was not good. But, overall - great place and good value. Will use again. Richard”

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Posted 9 years ago

Hi Richard, we are using industry standard boxes. Thank you for your great review.

Posted 9 years ago

“Still haven't received my product after a week and a half and no email to say why or when it will be delivered. Will not be ordering another product. Said it would be deliver in 1-2 days guaranteed. Very disappointing”

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Posted 9 years ago

Hi Ryan, sorry about the delay. We have spoken to our courier about the delay and they have assured us that the problem with dispatch has now been fixed.

Posted 9 years ago

“Okay very good”

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Posted 9 years ago

Thanks for your review Noradin.

Posted 9 years ago

“Flexible, fast delivery, amazing customer support... Made multiple purchase for my company and coulndt point out anything.. 10/10”

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Posted 9 years ago

Thanks Gunnaras for the great review!

Posted 9 years ago

“Very good speaker delivery when they said good information about product”

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Posted 9 years ago

Great review, thank you Garry.

Posted 9 years ago

“The item was faulty. Sent back. Bob Hale”

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Posted 9 years ago

Hi Bob, replacements and refunds are always available within 14 days.

Posted 9 years ago

“Ordered a couple of items now , always delivered very quickly :)”

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Posted 9 years ago

Hi Lee, you're a great customer! Always a pleasure working with you. Thank you for your review.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews