ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ElectroMarket is one of the best electrical outlets for the budding DJ to the professional DJ. Friendly and Professional advice is supplied free of charge. Competitive prices are always maintained, combined with the fast and efficient service given. I always consult with ElectroMarket if I have any questions or concerns. I have purchased from ElectroMarket on a few occasions, and will also do in the future. Thank You to all at ElectroMarket.”

Helpful Report

Posted 9 years ago

“Able to answer any questions could track my order to my door helpful and decent thanks”

Helpful Report

Posted 10 years ago

Hello Lorraine, thanks a lot for your feedback.

Posted 10 years ago

“The item was just as it was advertised , just what I needed for my party bus entertainment system . will most definitely buy more from this company . they even contacted me before the order went out to make sure the item was what I actually needed . most impressed .”

Helpful Report

Posted 10 years ago

Thank you John for your review, Sarah in Customer Service was happy to help!

Posted 10 years ago

“EVERYTHING WAS FANTASTIC, FROM ORDERING TO THE EXEPTIONALLY FAST DELIVERY TO THE FANTASTIC AMPLIFIER. THANK YOU. TESMO10”

Helpful Report

Posted 10 years ago

We are glad to hear your comments, thank you for your review Terence.

Posted 10 years ago

“Great Communication from seller and great little unit. Sounds good and nice and loud.”

Helpful Report

Posted 10 years ago

Thanks Tim for your review, your feedback is appreciated.

Posted 10 years ago

“Receive items on time am well satisfied good service”

Helpful Report

Posted 10 years ago

Hi Dagre, thank you for your comments, glad you like our service.

Posted 10 years ago

“Super fast delivery, good prices and top quality”

Helpful Report

Posted 10 years ago

Hi Charlie, thank you for your review!

Posted 10 years ago

“First class service and excellent products, fantastic value for money! Highly recommended.”

Helpful Report

Posted 10 years ago

Gary, thank you so much for your feedback!

Posted 10 years ago

“Ordered the Ekho RS15a speakers. Excellent quality and flexibility at an amazingly good pirce. Great products at great prices and great service. 5*”

Helpful Report

Posted 10 years ago

Thank you June for your comments, glad you like them!

Posted 10 years ago

“I have bought from electromarket before and find them to be very efficient and prompt delivery i would recommend them highly and continue to shop with them”

Helpful Report

Posted 10 years ago

Thanks David, we look forward to seeing you in-store again!

Posted 10 years ago

“Great product delivered as promised and support excellent will be coming back”

Helpful Report

Posted 10 years ago

We look forward to seeing you again!

Posted 10 years ago

“Good, prompt communication from the seller. Quickly despatched and delivered. Quick response to questions even after item was dispatched. Great :)”

Helpful Report

Posted 10 years ago

Thank you Jason, we appreciate your feedback

Posted 10 years ago

“Honestly I'm vey unhappy with their custome service team. Just make sure you get the right order and your unit is not dented upon delivery because you may not get this resolved. been going back and forth on their pickup return and seem it getting no where. even a friend complained same. Beware”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for taking the time to share your experience with us. We're truly sorry to hear that you were unhappy with our customer service and the delivery condition of your unit. It’s important that our customers receive their orders in perfect condition, and we regret any frustration you’ve encountered in trying to resolve this. Your feedback about the difficulties with returns is concerning, and we appreciate you bringing this to our attention. We are constantly striving to improve our service and your experience will help us address the issues at hand. If you would like to discuss this further, please reach out to us directly. We're here to help and would like the opportunity to make things right. Thank you again for your feedback. Best regards, The ElectroMarket Team

Posted 5 months ago

“Absolutely brilliant - I had some queries about my potential order and their live chat function was brilliant for getting a quick response. Delivery to NI was quick and on time - same day dispatch really is same day dispatch.”

Helpful Report

Posted 1 year ago

Thank you so much, Matthew, for giving ElectroMarket a stellar 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear about your positive experience with our live chat function. It's our goal to provide excellent customer service and ensure quick responses to any queries you may have. We're glad that our same day dispatch service worked seamlessly for you, and we're delighted to have been able to deliver your order promptly to Northern Ireland. We look forward to serving you again in the future.

Posted 1 year ago

“I placed an order friday afternoon and it was with me the following day midday. Can’t complain great service and speakers work great.”

Helpful Report

Posted 1 year ago

“Excellent from the advice I was given to the ordering and when that went wrong (Yodel problem) the reinstating of order and subsequent delivery of goods all dealt with VERY professionally. Thank you”

Helpful Report

Posted 1 year ago

“very quick delivery. Product as described”

Helpful Report

Posted 1 year ago

“Very happy with this site excellent delivery time thank you”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“I would highly recommend ElectroMarket for service, quality, range of goods all at competitive prices. The after sales service I have received from them was excellent.”

Helpful Report

Posted 1 year ago

ElectroMarket is rated 4.7 based on 3,335 reviews