ElectroMarket Reviews

4.7 Rating 3,307 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and prompt reply to my questions about wireless headset mics. All ordered and despatched today for a 24 hour delivery. Great service - many thanks !”

Helpful Report

Posted 7 months ago

Dear John,Thank you so much for your fantastic 5-star rating of ElectroMarket! We greatly appreciate your feedback and support. We are thrilled to hear that you found our team to be very helpful and prompt in their replies to your questions about wireless headset mics. It's our top priority to provide excellent customer service, and we're glad we could assist you in a satisfactory manner. Once again, thank you for choosing ElectroMarket and for taking the time to leave us such a positive review. If you have any further questions or need any assistance, please don't hesitate to reach out.

Posted 7 months ago

“Good pricing and a very prompt service”

Helpful Report

Posted 7 months ago

Thank you so much for your fantastic 5-star rating of ElectroMarket! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Good pricing and a very prompt service are our top priorities, and we are delighted to know that we were able to meet your expectations. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 7 months ago

“Ordered online, delivered promptly, items was boxed, and in great condition when it was opened.. it was an amplifier, which was used by the DJ, to plug his decks into, at a family party. The music sounded great, and the DJ stated that the amp controlled the power with no problems. so all in all, up to now : a good experience all round.”

Helpful Report

Posted 7 months ago

Thank you so much for your amazing 5-star rating of ElectroMarket! We truly appreciate your support and are glad to hear about your positive experience with us. We are delighted that your online order was promptly delivered and arrived in great condition. It's fantastic to know that the amplifier performed flawlessly during the family party. We take pride in providing products that meet all your needs and exceed your expectations. Once again, thank you for choosing ElectroMarket. We look forward to serving you again for any future audio equipment needs.

Posted 7 months ago

“My record player arrived but it had no power at all. The day it arrived and the issue was found I contacted the company, who arranged for it to be collected the following day and a replacement to be exchanged. The service was very quick, sufficient and professional. There was no messing about in returning the item, and the new one works perfectly. I would 100% recommend.”

Helpful Report

Posted 8 months ago

Dear Kimberley,Thank you so much for your fantastic 5-star rating of ElectroMarket! We truly appreciate your support and endorsement. We are thrilled to hear that you had such a positive experience with our customer service. We strive to provide quick, efficient, and professional assistance to all of our valued customers. It is great to know that we were able to promptly resolve the issue with your record player and arrange for a replacement without any hassle. Your recommendation means the world to us, and we are delighted to have met your expectations. If there is anything else we can do to enhance your shopping experience in the future, please do not hesitate to reach out. Thank you again for choosing ElectroMarket, and we look forward to serving you again soon!

Posted 8 months ago

“Delivery completed in 1 day quick and easy and I love my record player about to tump some classics ! Thank you”

Helpful Report

Posted 8 months ago

Dear Liam,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a great experience with ElectroMarket. We're glad to know that the delivery was completed quickly and easily, allowing you to enjoy your new record player without any delay. It's fantastic to hear that you love your record playe! We truly value your business, and we're here to assist you with any future needs or inquiries. Once again, thank you for choosing ElectroMarket, and we hope you enjoy many amazing moments with your new record player!

Posted 8 months ago

“Very responsive and helpful customer service. Thanks.”

Helpful Report

Posted 8 months ago

Thanks Matt! Always here if you need us :)

Posted 8 months ago

“great service”

Helpful Report

Posted 8 months ago

Hello Simon, Thanks so much for taking the time to leave a positive review!

Posted 8 months ago

“Thanks a lot.”

Helpful Report

Posted 8 months ago

Thank you so much, Jaroslaw, for your fantastic 5-star rating of ElectroMarket! We truly appreciate your kind words. Thanks for taking the time to leave a review.

Posted 8 months ago

“Not set my lights up yet, but service and communication is very good”

Helpful Report

Posted 8 months ago

Dear Kate, Thank you so much for giving ElectroMarket a 5-star rating! We greatly appreciate your support and trust in our services. Rest assured, we will continue to provide you with nothing but the best in terms of service and communication. We're thrilled to hear that you've had a positive experience with our team so far. We understand that you haven't set up your lights just yet, but please know that we are here to assist you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. Once again, thank you for choosing ElectroMarket. We look forward to serving you in the future!

Posted 8 months ago

“Product was well packed and delivered within the specified timeframe.”

Helpful Report

Posted 8 months ago

Dear Mark, Thank you so much for giving ElectroMarket a glowing 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We also wanted to express our gratitude for your kind comment about our packaging and delivery. Ensuring that our products arrive in perfect condition and within the specified timeframe is a top priority for us, so we're delighted to know that you were satisfied. Once again, thank you for choosing ElectroMarket. We look forward to serving you again in the future.

Posted 8 months ago

“very good service , and a good product”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to give ElectroMarket a 5-star rating! We truly appreciate your positive feedback and are thrilled that you found our service to be very good, along with our products being of good quality. Providing excellent service and ensuring customer satisfaction are our top priorities, so we are delighted to hear that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for your kind words and for being a valued customer. We look forward to serving you again in the future!

Posted 8 months ago

“Quick delivery and well packed. Amplifier seems to work well, though the fan is a little noisy. That's not a problem though.”

Helpful Report

Posted 8 months ago

Dear John,Thank you so much for your amazing 5-star rating of ElectroMarket! We appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad to hear that you found our delivery quick and the package well packed. It's also great to know that the amplifier is working well for you, even though you mentioned the fan being a little noisy. Rest assured, we take note of your feedback and will continuously strive to improve our products and services. Once again, thank you for choosing ElectroMarket. We truly value your support and look forward to serving you in the future!

Posted 8 months ago

“Product (radio) ordered Tuesday, arrived Thursday. Audizio Rome radio is excellent radio. Very good service overall.”

Helpful Report

Posted 8 months ago

Thank you for your positive review!

Posted 8 months ago

“Item arrived quickly thanks, would have given 5 stars but goods were very clear what they were to anyone. Maybe an outer box or black wrapping is needed.”

Helpful Report

Posted 8 months ago

Dear Mike,Thank you for taking the time to give ElectroMarket a 4-star rating. We appreciate your feedback and are happy to hear that your item arrived quickly. We understand your suggestion regarding the packaging, we have taken your comment into consideration and will explore options to improve our packaging, such as using an outer box or black wrapping. We hope to have the opportunity to serve you again in the future.

Posted 8 months ago

“Excellent service.. Next day delivery”

Helpful Report

Posted 8 months ago

Dear Gwyn,Thank you so much for giving ElectroMarket a 5-star rating! We really appreciate your feedback and we're thrilled to hear that you had a positive experience with us. We take pride in providing excellent service to our customers, and it's always a pleasure to know that our efforts have been recognized. Our team works tirelessly to ensure that every order is processed efficiently and delivered in a timely manner. So we're particularly glad to hear that you were satisfied with our next day delivery service! Once again, thank you for choosing ElectroMarket. We look forward to serving you again in the future.

Posted 8 months ago

“Very good 👍”

Helpful Report

Posted 8 months ago

Dear Mumtaz,Thank you so much for your 5-star rating of ElectroMarket! We truly appreciate your support and are thrilled to hear that you had such a positive experience.

Posted 8 months ago

“Impressive and very happy will be looking forward ordering more”

Helpful Report

Posted 8 months ago

Dear Carl,Thank you so much for taking the time to give ElectroMarket a 5-star rating. We truly appreciate your kind words and support. We're glad to hear that you found our products impressive and that you are very happy with your purchase. We look forward to serving you again soon and providing you with even more exceptional products. Thank you once again for choosing ElectroMarket!

Posted 8 months ago

“Excellent product and prompt delivery thanks”

Helpful Report

Posted 8 months ago

Any time Sue! Thanks for the review!

Posted 8 months ago

“Nice and easy to use.First short next weekend to properly test it power. However the speaker is bigger than what I expect”

Helpful Report

Posted 8 months ago

Dear Victor, Thank you so much for giving ElectroMarket a 5-star rating! We truly appreciate your support. We're glad to hear that you found our website nice and easy to use. We hope it will continue to provide you with a seamless shopping experience. Additionally, we look forward to hearing your feedback after you have had the chance to properly test the power of your new purchase next weekend. We apologize if the speaker turned out to be larger than your expectations. We strive to provide accurate product descriptions and specifications, but we understand that personal preferences may vary. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Once again, thank you for choosing ElectroMarket. We value your satisfaction and hope to serve you again in the future.

Posted 8 months ago

“Can't thank you enough absolute 100% service the fast shipping was so quick !! the value of the items was minimal but the service I got was as if I spent hundreds of pounds so thank you !!”

Helpful Report

Posted 8 months ago

Dear Martyn,Thank you so much for your incredible 5-star rating of ElectroMarket! We truly appreciate your kind words and are thrilled to hear that our service exceeded your expectations. We are delighted that our fast shipping met your needs and that you received your items in a timely manner. We always strive to provide top-notch service, regardless of the value of the items, so it's fantastic to hear that you felt as if you spent a fortune with us! Once again, we can't thank you enough for your support and for taking the time to share your positive experience. We look forward to serving you again in the future.

Posted 8 months ago

ElectroMarket is rated 4.7 based on 3,307 reviews