ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Electromarket provide exceptional Customer Service. I had an issue with an item, they provided a replacement and uplifted faulty item. Excellent outcome, well done!”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Great value for money”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Not happy customer had 3 faulty pa systems in the last 5mths and customer service don't have a clue”

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Posted 3 years ago

Azam, we apologise that the PA systems that you received turned up faulty. Unfortunately, when it comes to delivering products such as speakers, there is always the slight chance of damage during transport. Although we strive to ensure all of our products are packaged well enough to withstand any damage, external factors can sometimes see issues still occur and this is sadly out of our control. We hope you'll find that we have now resolved this for you in our communications between you and our team and hope to still see you shop with us again.

Posted 3 years ago

“Vonyx sm65 active monitor speakers and stands etc were awesome for the price,sound great with music ,and using line 6 helix with guitar sounds great ,good value for money well packed ,arrived promptly, excellent company and good value many thanks S.W”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“great sound and price”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Very fast delivery and fast customer service. Just a little disappointed that they weren't able to offer a discretionary discount considering who the final product was for and it being purchased by a charity”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Great product great service”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Had researched our fenton speaker alot before purchasing and decided to buy from Electromarket. Good fast delivery and kept us informed along the way. We had a small query and they dealt with it fast and efficiently. Would definitely recommend and would purchase from them again 😊”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Good customer service”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Great service, quick and easy. Thank you”

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Posted 3 years ago

Thank you for leaving us a positive review Russell, we hope to see you shop with us again.

Posted 3 years ago

“Super fast delivery with quality goods would definitely buy from them again Thank you👍”

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Posted 3 years ago

Thank you for your positive review, we're happy we could assist.

Posted 3 years ago

“Good time for getting parcels”

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Posted 3 years ago

Many thanks for your positive review, be sure to shop again with us soon.

Posted 3 years ago

“Shocking service False advertising on their site Would never use again”

Helpful Report

Posted 3 years ago

Hi Gary, We're sorry you're unhappy with our service. Unfortunately, with deliveries outside of the United Kingdom, there can occasionally be fees that are required to be paid which are at the moment, separate from us. In all instances, we ensure our shipping costs are paid for, but additional costs beyond that are not always applicable on our end. Best regards

Posted 3 years ago

“The cable arrived promptly and is of good quality”

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Posted 3 years ago

Many thanks for your positive review, be sure to shop again with us soon.

Posted 3 years ago

“Good”

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Posted 3 years ago

Many thanks for your positive review, be sure to shop again with us soon.

Posted 3 years ago

“Excellent suppliers. Fast despatch and good value products. Cheers.”

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Posted 3 years ago

Many thanks for your positive review, be sure to shop again with us soon.

Posted 3 years ago

“Great product, price and speedy delivery”

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Posted 3 years ago

Many thanks for your positive review, be sure to shop again with us soon.

Posted 3 years ago

“Poor as i didnt get the product. Had to cancel due to not being delivered despite me ringing in morning and given guarantee would be”

Helpful Report

Posted 3 years ago

Dear Zahir, we're sorry that you didn't get the product, this is exceptionally abnormal and we'd like more info on this case. Please email us on service@electromarket.co.uk so that we can resolve this and turn it around for you. Apologies again.

Posted 3 years ago

“Spoke to Brian of ElectroMarket, professional and replaced a faulty items within days. Will definitely use them again.”

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Posted 3 years ago

We're pleased that we could provide you with your order, be sure to shop again with us very soon.

Posted 3 years ago

“Excellent service, product and value for money”

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Posted 3 years ago

Thank you for your positive review, we're happy we could assist. Be sure to shop again with us soon!

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews