ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant! The price was lower than Amazon and the delivery was next day, and given we'd never heard of Electromarket we were a little anxious about trying someone new - but all fears were allayed and we were left suitably impressed - thank you!”

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Posted 3 years ago

Thank you for your positive review, we're glad we could impress you, thank you for taking the chance with us. We hope to see you shop with us again very soon.

Posted 3 years ago

“Laser light broke after unplugging it on first use. Smoke machine didn’t come with any liquid. Laser light also didn’t sync to the beat of the music. Strobe light works fine but the others do not.”

Helpful Report

Posted 3 years ago

Hi Ethan, We're sorry to hear that your laser light broke upon unplugging it, this is very unusual and we'd like to fix this - please drop us an email at service@electromarket.co.uk Sadly, the smoke machine you purchased does not feature liquid as standard, however we do offer a whole variety of fluid options on our site for you to take a look at: https://electromarket.co.uk/lighting-effects/special-effects/fluids/smoke-machine-fluid We'd be happy to help you improve your output when it comes to your laser light synchronisation if you'd like some additional assistance from our technical team?

Posted 3 years ago

“Fast and excellent customer service.”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Was unsure to start as many sites look a bit fake but I received my product in good time and as described. Happy to shop again.”

Helpful Report

Posted 3 years ago

Hi Darren, many thanks for leaving a review. We know it can be tricky to decide where to shop in the online realm, but we're glad that you could give us a chance. Customers like yourself are what makes ElectroMarket and we're happy to provide you with the service that you deserve.

Posted 3 years ago

“Easy to order from and competitive prices. Good selection of audio producing equipment.”

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Posted 3 years ago

We're happy we could provide you with your order at such competitive prices. Be sure to shop with us again.

Posted 3 years ago

“Great products & good service !”

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Posted 3 years ago

Thank you for leaving us a positive review, we're happy we could provide.

Posted 3 years ago

“Good set of speakers does help to have a power lead which didn’t come with them,had to go out and buy a lead no reply from company not very good”

Helpful Report

Posted 3 years ago

Hi Stephen, we're sorry that you didn't get a response from us, I've double-checked your name in our email inbox and I'm sadly unable to find any correspondence from you. Big apologies. We want to turn things around for you, please give us an email at service@electromarket.co.uk so we can resolve this.

Posted 3 years ago

“I paid 5 pounds for next day delivery but the item was delivered 3 days later, if you do not mind wasting your money and time do buy at ElectroMarket, me and my family will never buy there again.”

Helpful Report

Posted 3 years ago

Hi Sandro, apologies that you are unhappy, however, we do state across our website that you must order before 8pm for next working day delivery - https://electromarket.co.uk/delivery-options. Unfortunately, you placed your order at 8.34pm which was past the cut-off time for our team. As your delivery then went into the weekend, the 'next working day' ended up being the day of which you received your order. However, we'd love to resolve this for you, please reach out to us at service@electromarket.co.uk. We hope we can earn back your trust.

Posted 3 years ago

“great service will definitely be using again”

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Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Very organised and delivery was on time”

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Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Order placed Monday delivered following day can't fault this”

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Posted 3 years ago

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Posted 3 years ago

“Info given from order to delivery, which was prompt and cheerful. Well packaged so well done. Would have no hesitation using again.... Invoice pinged to me which could be useful to a business, say.”

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Posted 3 years ago

Thank you for leaving a review and your feedback. We hope to see you shop again with us very soon.

Posted 3 years ago

“Sounds great”

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Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Great equipment would definitely shop there again in the future”

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Posted 3 years ago

Thank you for leaving a review. We look forward to seeing you shop with us very soon.

Posted 3 years ago

“Brilliant company to deal with in every way.”

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Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Even though the wrong connector was provided. The service was amazing. My order came on time and when I called customer services. They were great and the suggestion they made got everything working. 10 out of 10 service and I'm looking to get a sub and I will definitely be purchasing it from this company again.”

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Posted 3 years ago

Apologises again for the minor error in providing the wrong connector. We're glad we could turn this around for you. We hope to see you shop with us again very soon.

Posted 3 years ago

“Easy to use and make the function colourful 👌”

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Posted 3 years ago

We're happy we could provide you with your order. Be sure to shop with us again.

Posted 3 years ago

“Unfortunately order got lost. Rang up for update. Said would re order but never did. Chased up again finally re ordered promised Saturday delivery but again never turned up until the Monday. Item arrived eventually and happy with product and price paid.”

Helpful Report

Posted 3 years ago

Hi Paul, we apologise that your order got lost. Unfortunately, sometimes external couriers can cause issues, and although issues occur in extremely limited circumstances, we understand how frustrating it can be. Please rest assured that we've taken your feedback on board and that we aim to improve our internal processes. We're glad you are happy with the product and price, and hope that you'll shop with us again in the near future.

Posted 3 years ago

“Really kool speakers . Sounds good 👍🏻”

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Posted 3 years ago

Thank you for leaving us a positive review, we're happy we could provide.

Posted 3 years ago

Thank you for leaving us a positive review, we're happy we could provide.

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Great value and great service.”

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Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews