ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very organised and delivery was on time”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Order placed Monday delivered following day can't fault this”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Info given from order to delivery, which was prompt and cheerful. Well packaged so well done. Would have no hesitation using again.... Invoice pinged to me which could be useful to a business, say.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review and your feedback. We hope to see you shop again with us very soon.

Posted 3 years ago

“Sounds great”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Great equipment would definitely shop there again in the future”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. We look forward to seeing you shop with us very soon.

Posted 3 years ago

“Brilliant company to deal with in every way.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Even though the wrong connector was provided. The service was amazing. My order came on time and when I called customer services. They were great and the suggestion they made got everything working. 10 out of 10 service and I'm looking to get a sub and I will definitely be purchasing it from this company again.”

Helpful Report

Posted 3 years ago

Apologises again for the minor error in providing the wrong connector. We're glad we could turn this around for you. We hope to see you shop with us again very soon.

Posted 3 years ago

“Easy to use and make the function colourful 👌”

Helpful Report

Posted 3 years ago

We're happy we could provide you with your order. Be sure to shop with us again.

Posted 3 years ago

“Unfortunately order got lost. Rang up for update. Said would re order but never did. Chased up again finally re ordered promised Saturday delivery but again never turned up until the Monday. Item arrived eventually and happy with product and price paid.”

Helpful Report

Posted 3 years ago

Hi Paul, we apologise that your order got lost. Unfortunately, sometimes external couriers can cause issues, and although issues occur in extremely limited circumstances, we understand how frustrating it can be. Please rest assured that we've taken your feedback on board and that we aim to improve our internal processes. We're glad you are happy with the product and price, and hope that you'll shop with us again in the near future.

Posted 3 years ago

“Really kool speakers . Sounds good 👍🏻”

Helpful Report

Posted 3 years ago

Thank you for leaving us a positive review, we're happy we could provide.

Posted 3 years ago

Thank you for leaving us a positive review, we're happy we could provide.

Posted 3 years ago

Thank you for leaving a review. Be sure to shop again with us very soon.

Posted 3 years ago

“Great value and great service.”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Electromarket provide exceptional Customer Service. I had an issue with an item, they provided a replacement and uplifted faulty item. Excellent outcome, well done!”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Great value for money”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Not happy customer had 3 faulty pa systems in the last 5mths and customer service don't have a clue”

Helpful Report

Posted 3 years ago

Azam, we apologise that the PA systems that you received turned up faulty. Unfortunately, when it comes to delivering products such as speakers, there is always the slight chance of damage during transport. Although we strive to ensure all of our products are packaged well enough to withstand any damage, external factors can sometimes see issues still occur and this is sadly out of our control. We hope you'll find that we have now resolved this for you in our communications between you and our team and hope to still see you shop with us again.

Posted 3 years ago

“Vonyx sm65 active monitor speakers and stands etc were awesome for the price,sound great with music ,and using line 6 helix with guitar sounds great ,good value for money well packed ,arrived promptly, excellent company and good value many thanks S.W”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“great sound and price”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Very fast delivery and fast customer service. Just a little disappointed that they weren't able to offer a discretionary discount considering who the final product was for and it being purchased by a charity”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Great product great service”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Had researched our fenton speaker alot before purchasing and decided to buy from Electromarket. Good fast delivery and kept us informed along the way. We had a small query and they dealt with it fast and efficiently. Would definitely recommend and would purchase from them again 😊”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

“Good customer service”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we hope to see you shop with us again very soon.

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews