ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a sound system on Thursday at 12.00 and paid the extra for next day delivery as I needed it for an event on Saturday, this was confirmed by an email to tell me delivery was expected Friday. I received a phone call and another email on Friday to tell me that my item was being dispatched and would be delivered Monday, when I explained that the item was needed for Saturday and that I had paid for overnight delivery, I was told 'That isn't how overnight delivery works' !!!! I then explained that I had worked in the overnight parcel business for 15 years and that's exactly how it works! I requested an upgrade to Saturday Delivery and was then told that I would be transferred to 'Customer Service' but was promptly disconnected. Everytime I tried calling back on their landline (which seemed to divert to mobile) they hung up on me each time without even speaking. The item did finally arrive Monday afternoon, too late for the event that I needed it for. Avoid!!”

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Posted 8 years ago

“i was surprised at the awesome power and clarity that the speakers i purchased have got. they also arrived with lightning speed delivery, so impressed i passed on details of the product and company to friends”

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Posted 8 years ago

“Parcels came very quickly and even though I wasn't there he left them as was instructed. What more can I say, on time and working perfectly”

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Posted 8 years ago

“Great place to shop staff really helpful Jamie was brilliant and gave me good advice in a way I understood . Will be back again soon for more stuff”

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Posted 8 years ago

“Staff polite and happy to help you with your needs.”

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Posted 8 years ago

“I paid £10 for Saturday delivery as I work during the week. The parcel arrived on Friday, so I had to get the delivery company to take it to my local Homebase. This meant I had to pay for a taxi so that I could pick it up after work. I rang Electro Market's customer service line to complain about this, but there was no answer. I left them a voicemail explaining the situation and asking them to call me back, but they didn't bother to return my call. Very shoddy company with atrocious customer service. One to avoid.”

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Posted 8 years ago

“Very helpful on the telephone and speedy delivery.”

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Posted 8 years ago

“Excellent customer service, speedy delivery and great value products. Would highly recomend!”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“Very good staf you have”

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Posted 8 years ago

“Great service will recommend it”

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Posted 8 years ago

“Best customer service of this online store-before and after sale! Many thanks to Darryl for his outstanding service he gave.”

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Posted 8 years ago

“Excellent service from all at Electromarket. Prompt delivery of my adjustable am stand. A top quality item.”

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Posted 8 years ago

“Very good delivery service”

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Posted 8 years ago

“Arrived very quickly great service”

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Posted 8 years ago

“Excellent products at affordable prices, good communication, super quick delivery....nice people to deal with..”

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Posted 8 years ago

“While this seller made a quick refund I cannot give a higher score as the speakers were faulty on receipt and in my opinion were an end of line product, being as these have been superseded by a new model. I also found this seller had the exact same product quite a bit cheaper on their own site, than they were charging eBay customers.”

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Posted 8 years ago

“Good buy.”

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Posted 8 years ago

“Light fitting didn't work!!”

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Posted 8 years ago

“Very happy I found nothing to improve on thank you kindly”

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Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews