ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, item as described and suit requirements.”

Helpful Report

Posted 8 years ago

“some of the stuff was very nice and understanding about when they sent me a dodgy speaker when I spoke to the 1 bloke it was nice he told me through it got me speaking out the next day but was meant to pick up this speaker on a Tuesday but didn't come for it meaning I lost a day at work as waited in all day for them.”

Helpful Report

Posted 8 years ago

“Great product - Power Dynamics: RC 100 12" Vinyl Record Case in silver. Excellent customer service with prompt delivery tracked. Definately recommend.”

Helpful Report

Posted 8 years ago

“I have bought from electromarket before and the service I have always had is always very professional. They are always letting you know how the order is doing. I also love that every time you buy something you get vouchers off your next purchase. I will definitely be coming back to electromarket in the future.”

Helpful Report

Posted 8 years ago

“No mess great at admin easy to book and bye Great customer service very very fast”

Helpful Report

Posted 8 years ago

“Bought a couple of items from ElectroMarket through ebay. Firstly they were the cheapest (compared to other identical items) and secondly had free next day delivery. Very, very pleased.”

Helpful Report

Posted 8 years ago

“Good products, great prices but TERRIBLE customer service. I realised I'd placed an order for the wrong speakers, I phoned midday Thursday to cancel, which i was told they were. Thursday pm I received an email to say they were dispatched and I have phoned twice since to try and get these collected and also to upgrade my order to PAY MORE MONEY (hint hint) for the correct items, and am still waiting on a call from the 'sales team'”

Helpful Report

Posted 8 years ago

“Excellent service. My speaker blew within a week of receipt and only one use, I called them up and the service exceeded my expectations. Another unit was couriered out to me and the faulty one collected. Excellent service, would certainly use again.”

Helpful Report

Posted 8 years ago

“Great sound”

Helpful Report

Posted 8 years ago

“I looked long and hard to find the right amp at the right price. I tried all my usual suppliers and eventually found the right one at a great price and I have used it every day since it arrived. A great price and value.”

Helpful Report

Posted 8 years ago

“These are the best online company I have ever dealt with.... fast, efficient & helpful”

Helpful Report

Posted 8 years ago

“Got charged £8 for next day delivery which turned up 4 days later customer service said because it was ordered after 2pm nothing on the site saying that plus after 2 pm the option of next day should be removed from the option”

Helpful Report

Posted 8 years ago

“Excellent value for money. High quality speaker.”

Helpful Report

Posted 8 years ago

“Excellent customer service received. A minor issue, which was no fault of electromarket was sorted out quickly and without fuss. Would happily use them again and recommend.”

Helpful Report

Posted 8 years ago

“brought a PA for home use but was not told about needing a mixer to applier sound, phoned up and said i was disappointed with system. asked me to drive for 1.5 hours each way only to spend more money, not discount was offered and service was cold to say the least.”

Helpful Report

Posted 8 years ago

“Fast delivery good quality and value for money”

Helpful Report

Posted 8 years ago

“I was looking for some 30KHz tweeters and electromarket had just what I was looking for at a good price, even better with free economy shipping. I chose the economy shipping as I was not in a rusheven so, the items arrived within 2 working days with all the updates on their journey that you would expect from a premium shipping service. So overall great value from electromarket I will certainly shop with them again. RobW”

Helpful Report

Posted 8 years ago

“The 2 units i purchased, are of excellent quality and fit in with exactly why I purchased them, the purchase was smooth and effortless with excellent communication throughout, I would happily purchase again in the future”

Helpful Report

Posted 8 years ago

“Got a lovely deal/bundle”

Helpful Report

Posted 8 years ago

“Have just started up my own disco ordered all my beamz lights from here excellent customer service and prompt delivery wih money off vouchers in every box will continue to buy from electromarket keep up the good work”

Helpful Report

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews