ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the speakers but for some reason they would not deliver to my girlfriend's sons address but did not find out for nearly a week they said they left a message on his phone it showed a message was left on phone and when retrieved there wasn't any message and no other attempt was made to contact until i emailed ask where my order was that's when i was informed it could only be sent to my address then told it would be sent on the Thursday to be received on Friday which did not happen received an email to say it would be delivered on the Monday instead i sent an email saying i wasn't happy and got no reply so very happy with speakers but service sucks.”

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Posted 8 years ago

“Very helpful service and quick res ponce. will buy from them again.”

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Posted 8 years ago

“Very good communication ,quick delivery, would recommend”

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Posted 8 years ago

“I'm happy with your service.”

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Posted 8 years ago

“ok items , delivery ok good consegna ok articoli ok bravi”

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Posted 8 years ago

“Purchased a Skytronic Amp and surround sound. First amp didn't work. It was promptly picked up and replaced by staff after conversation and explanation. Very helpful staff and polite. Very happy now my system works. My wife is already annoying the neighbours playing Beyoncé too loud. Will defo buy again from outlet. Thanks everyone!”

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Posted 8 years ago

“When speakers arrived they did not work, after a couple of emails which were answered quickly they replaced speakers”

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Posted 8 years ago

“I have been shopping at electromarket now for some years and have always found your prices competitive and the the advice and service very welcoming. I will continue to use electromarket for all my djing needs.”

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Posted 8 years ago

“First class service and support. The system was good too.”

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Posted 8 years ago

“Good website. Delighted to find a speaker as a replacement one for an old Technics Organ. Excellent value part which was delivered really quickly .”

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Posted 8 years ago

“Fast delivery low cost vgc”

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Posted 8 years ago

“Excellent company to buy from. Best prices around and quick delivery.”

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Posted 8 years ago

“I had sound issues with my Ekho speaker whilst teaching my Zumba class. I contacted Electromarket who arranged to collect my speaker from my home, at a time suitable to me, on Fri morning. I emphasised that I needed it back by the following Weds. I had it delivered back to me, completely fixed, by the Tues. Everyone was extremely polite, & went out of their way to help me. My speaker was returned in good working order by the date I needed it. Thank you so much Bev, Jamie & both DPD delivery drivers-you were all amazing ???? Annette Cousins”

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Posted 8 years ago

“Helpful and informed service”

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Posted 8 years ago

“initially was very tricky to select bluetooth. Got there in end but appears a bit hit n miss. So now we use a cable for reliability but after only a few days it has begun to cut out every couple minutes. In conclusion; very disapointing purchase. We will be contacting Electromarket about iur issues. I really wish we could rate better as the sound when working is really good and loud.”

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Posted 8 years ago

“Quality stuff and quick delivery.”

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Posted 8 years ago

“Studiomaster Fusion Mixer, Price was very good for a quality unit, delivery information and overall communication was spot on... The item itself is brilliant.... 5 stars all the way for this product and the seller... Thanks Nigel”

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Posted 8 years ago

“easy to talk to and very polite manner”

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Posted 8 years ago

“If you want cheap speakers with wildly exaggerated specs in a hurry for a kids party, then Electromarket is a fine company to buy from, but it's a different story when returning faulty goods. Maybe I just got an employee on the day he was about to resign, but telling a customer they've 'over-signalled the speaker', and that ' a volume knob is like a sluice gate...if it's not open all the way something will burst' reveals something of the contempt this company has for its customers. It's almost like they can't believe you'd be so stupid to buy from them! They did eventually replace the item. I can't use them again. Just buy Mackie or JBL, and steer clear.”

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Posted 8 years ago

“Very happy with the service & very happy with the products.”

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Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews