ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service and great quality merchandise. Everything was as described and was delivered well on schedule. Tested them at the weekend and they certainly live up to my expectations. Thankyou.”

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Posted 9 years ago

“Smooth transaction, great customer service.”

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Posted 9 years ago

“Online help was excellent and very constructive and answered my queries.”

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Posted 9 years ago

“I bought a speaker set recently and provided good feedback. I then wanted a microphone so I ordered one and was charged £9 for next day delivery. I gave my details but the address was wrong. I rang again and was told that it would be corrected but it wasn't and was delivered to the wrong address. I rang next day to express dissatisfaction but no supervisor rang me back. I specifically told them not to survey me but they have. Good products but they are too busy to listen to customers.”

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Posted 9 years ago

“Good Service, Competitive Pricing and Fast Delivery. What more do you want?”

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Posted 9 years ago

“Speedy delivery, item as described and suit requirements.”

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Posted 9 years ago

“some of the stuff was very nice and understanding about when they sent me a dodgy speaker when I spoke to the 1 bloke it was nice he told me through it got me speaking out the next day but was meant to pick up this speaker on a Tuesday but didn't come for it meaning I lost a day at work as waited in all day for them.”

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Posted 9 years ago

“Great product - Power Dynamics: RC 100 12" Vinyl Record Case in silver. Excellent customer service with prompt delivery tracked. Definately recommend.”

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Posted 9 years ago

“I have bought from electromarket before and the service I have always had is always very professional. They are always letting you know how the order is doing. I also love that every time you buy something you get vouchers off your next purchase. I will definitely be coming back to electromarket in the future.”

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Posted 9 years ago

“No mess great at admin easy to book and bye Great customer service very very fast”

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Posted 9 years ago

“Bought a couple of items from ElectroMarket through ebay. Firstly they were the cheapest (compared to other identical items) and secondly had free next day delivery. Very, very pleased.”

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Posted 9 years ago

“Good products, great prices but TERRIBLE customer service. I realised I'd placed an order for the wrong speakers, I phoned midday Thursday to cancel, which i was told they were. Thursday pm I received an email to say they were dispatched and I have phoned twice since to try and get these collected and also to upgrade my order to PAY MORE MONEY (hint hint) for the correct items, and am still waiting on a call from the 'sales team'”

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Posted 9 years ago

“Excellent service. My speaker blew within a week of receipt and only one use, I called them up and the service exceeded my expectations. Another unit was couriered out to me and the faulty one collected. Excellent service, would certainly use again.”

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Posted 9 years ago

“Great sound”

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Posted 9 years ago

“I looked long and hard to find the right amp at the right price. I tried all my usual suppliers and eventually found the right one at a great price and I have used it every day since it arrived. A great price and value.”

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Posted 9 years ago

“These are the best online company I have ever dealt with.... fast, efficient & helpful”

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Posted 9 years ago

“Got charged £8 for next day delivery which turned up 4 days later customer service said because it was ordered after 2pm nothing on the site saying that plus after 2 pm the option of next day should be removed from the option”

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Posted 9 years ago

“Excellent value for money. High quality speaker.”

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Posted 9 years ago

“Excellent customer service received. A minor issue, which was no fault of electromarket was sorted out quickly and without fuss. Would happily use them again and recommend.”

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Posted 9 years ago

“brought a PA for home use but was not told about needing a mixer to applier sound, phoned up and said i was disappointed with system. asked me to drive for 1.5 hours each way only to spend more money, not discount was offered and service was cold to say the least.”

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Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,335 reviews