ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the product is first class as was the customer sevice the only thing that went wrong was the 24 hour delivery it was the fault of the delivery comp not the seller yes i will be shopping hear soon hope fully thay will get a better delivery agent”

Helpful Report

Posted 8 years ago

Hi Trevor, thanks for your review! It is very rare for our deliveries to take longer than 24 hours...having said that, we are always looking to make our delivery serice better. We hope to see you shopping with us again soon. Have a great christmas!

Posted 8 years ago

“Really great customer service quick delivery happy with the items I bought great company”

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Posted 8 years ago

Hi Harry, we're happy you liked our great Customer Service! Have a great christmas, and a happy new year.

Posted 8 years ago

“Exerlent service”

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Posted 8 years ago

Hi Allan, thanks for your 5 star review!

Posted 8 years ago

“System nice but few things i didn't like.power is overrated i would give not 720w rms but max 300W maybe less.I have music centr sony its 350w rms ans sound its much clear and louder then 720w(4speakers) ... I was disapointed just about that.Amplifier nice but again cooler its to loud...if music loud its ok but on quite mode i can hear amplifier cooling noise enoying...”

Helpful Report

Posted 8 years ago

Hi Rita, thanks for your review. We are glad you like your new system! If you need any help with the problems you're experiencing with your items, then please give our technical sales team by phone:0203 326 0900 or by email:sales@electromarket.co.uk. We hope you have a great Christmas and a happy New Year.

Posted 8 years ago

“Speaker arrived promptly. Good quality, easy to use for a technophobe! Phone call to company re: a suitable microphone to go with it. Extremely helpful response. He did not try to sell me the most expensive, rather, something simple that I would be able to understand. It took a bit longer than expected to arrive. ( The day after my first gig!) but, again, was just what I needed. Thank you.”

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Posted 8 years ago

Hi Phil, thanks for your review! We hope your gigs went well! Have a lovely Christmas, and a Happy New Year

Posted 8 years ago

“After received the first unit damaged, i quicky received the replacement unit and i'm very happy with the fast response in matters like this.”

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Posted 8 years ago

Hi Tiago, thanks for your great review. We are always willing to speedily fix any order issues. We hope to see you shopping with us again soon! Merry christmas

Posted 8 years ago

“No fuss to order, quick delivery, good value. Who could ask for more?”

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Posted 8 years ago

Hi Iain, thanks for your great review. We hope you enjoy your order :)

Posted 8 years ago

“Everything was ordered and came quickly enough, but I was sold something under the understanding I would not need a laptop and sure enough when everything came it was useless without the latter, so I had to then spend another £100 on a laptop. When I rang for advice and support I wasn't given any . So basically the overall experience was poor. Sorry to say this but it's unavoidable.”

Helpful Report

Posted 8 years ago

Hi Chad, thank you for your review. We apologise for your unfavourable experience with us. I hope you can trust the fact that we would not mislead you intentionaly. I hope that we get the chance to prove to you what a great company we are one day. We hope you have a lovely christmas, and a happy new year.

Posted 8 years ago

“Purchased the combined smoke machine and laser, had one before. A great compact product for mobile DJ's. Had standard delivery and it arrived sooner than expected. Electromarket is a fantastic place for all your DJ needs. Will definitely be shopping there again. Great service.”

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Posted 8 years ago

Hi Mark, thanks for a great review! We agree, that product is a superb item. The S700-LS you've purchased is a customer favourite of ours. We hope to hear from you in the future :)

Posted 8 years ago

“Good”

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Posted 8 years ago

Hi Lukasz, thanks for your 5 star review!

Posted 8 years ago

“Electromarket were very helpful but the item that I purchased was a bit poor for the price first delivery when opened the item looked that it had been used electromarket were very helpful on replacing item got the next item a day late on delivery found that I had to tighten all the screws on the product as they were loose but the item worked I give full credit to electromarket as they were very helpful and Thankyou again”

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Posted 8 years ago

Hi Paul, thanks for your review. You have been a pleasure to help! I hope we get the chance to turn that 4-star review into a 5-star one day! Wishing you merry Christmas from us at Electromarket.

Posted 8 years ago

“Super fast delivery and good value for money.”

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Posted 8 years ago

Hi David, thanks for your review. Fast delivery and good value is what we are all about! Have a merry Christmas :)

Posted 8 years ago

“Good Speedy service, delivered on said day. no complaints with service, just hope the equipment is as good . time will tell Thank You”

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Posted 8 years ago

Hi Ronnie, thanks for a great review! Let us know how you find the equipment :)

Posted 8 years ago

“Fast delivery. I sent an email asking about the product. Very quick reply. Can't say the product is good yet as it's been wrapped as a Christmas present. Will send a review after christmas. Thank you.”

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Posted 8 years ago

Hi Hayley, thanks for the review! We will look forward to the product review :) Have a great Christmas!

Posted 8 years ago

“Fast postage good cheap lights I bought ...they exchanged a faulty light straight away within two days ...thanks very much ???? a+ shop ...thanks once again and happy New year .”

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Posted 8 years ago

Hi Paul, thanks for your review! Happy new year to you also!

Posted 8 years ago

“Fast delivery. Item is very good value”

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Posted 8 years ago

Hi Bill, thanks for the great review!

Posted 8 years ago

“brill item as described fast post A1”

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Posted 8 years ago

Hi Chris, thanks for a great review! Enjoy your order :)

Posted 8 years ago

“I have emailed you regarding exchanging these clamps as they are too big for my speaker poles............. I need lighting clamps to fit 35mm poles! but still you have not responded? Alan 07904411610”

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Posted 8 years ago

Hi Alan. Thank you for your review. I have passed on your number to our Customer Services team, they will be happy to help you.

Posted 8 years ago

“Very good I happy”

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Posted 8 years ago

Hi Martynas, thank you for your review! We hope you enjoy your order.

Posted 8 years ago

“Very good at serving did not rush me into buying anything very good on self opinion and just amazing place”

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Posted 8 years ago

Hi Simon, thanks for a great review!

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews