ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item ordered was exactly as described, and delivered on time”

Helpful Report

Posted 9 years ago

Hi John, thanks for your review. We hope you enjoy your order.

Posted 9 years ago

“First class service, exactly what I ordered, delivered exactly on time and a wonderful product that performed better than expected. The Website is excellent and the ordering process is simplicity in itself. I will use Electromarket again, no hassle internet purchasing. Very satisfied customer.”

Helpful Report

Posted 9 years ago

Hi John, thanks for a super review! The website is great, and it's only going to get better! Thank you for your compliments. Have a lovely New Year!

Posted 9 years ago

“Very very happy with the service I received. I even had a courtesy call to say that my product was being dispatched and a delivery date which is pretty unheard of nowadays. I will definitely be using them again and will encourage friends/family to do the same”

Helpful Report

Posted 9 years ago

Thanks for a great review! We find the courtesy call to be a great way of keeping our customers in the loop. Glad you liked it! We hope you enjoy your order.

Posted 9 years ago

“I found the staff very helpful answered my questions and gave good advise, and I loved the demo showroom and displays .David Wade”

Helpful Report

Posted 9 years ago

Hi David, thanks for a great review. Thanks for the compliments on our demo room! We pride ourselves on that ever evolving room! Hope to see you pop in soon.

Posted 9 years ago

“First class service with good helpful advice. Many thanks”

Helpful Report

Posted 9 years ago

Hi Michael, thanks for your review. We're glad you liked our service. Enjoy your order! :)

Posted 9 years ago

“Perfect.... Thank you very much!!!!”

Helpful Report

Posted 9 years ago

Hi Tamas, thanks for your 5-star review! We hope you enjoy your order.

Posted 9 years ago

“Bought professional musical products with exceptional service including regular updating about delivery and great packing. Also I am a returning customer having got musical items from them about three years ago. A fantastic team on and off Ebay. Have them as saved seller and highly recommended.”

Helpful Report

Posted 9 years ago

Hi Victor, thanks for your great review! We're glad to see you back shopping with us again after all those years. Let us know what you think of the gear :)

Posted 9 years ago

“We had a a couple of problems initially with the goods, but they were promptly replaced without any fuss and there was good communication from the seller. I am very happy with the replacement which works fine and looks very good too. I would recomend this seller for good prices and an honest deal.”

Helpful Report

Posted 9 years ago

Hi Matthew, thanks for your review. We're glad that the initial problem with your goods was sorted quickly and fuss-free. We hope you enjoy your order!

Posted 9 years ago

“Was slightly disappointed with the lights as quite small hopefully it will do the job”

Helpful Report

Posted 9 years ago

Hi Elizabeth, thanks for your review. If you would like to discuss lighting options that are more suited to your needs, please contact our sales team by phone:0203 326 0900 or by email:service@electromarket.co.uk. We hope you enjoy your order :)

Posted 9 years ago

“thank you speaker look cool good all around”

Helpful Report

Posted 9 years ago

Hi David, thanks for your 5-star review! We hope you enjoy your order :)

Posted 9 years ago

“A slight mix up issue on my order, emailed them and a very quick response and problem resolved definitely worth using and speedy service keep up the good work”

Helpful Report

Posted 9 years ago

Hi Sachin, thanks for your great review! Apologies for the slight mix-up, i'm glad we could fix the issue speedily for you. Enjoy your order!

Posted 9 years ago

“Can't say how good the product is I bought because it's a Christmas present and won't be opened till the 25th December..”

Helpful Report

Posted 9 years ago

Hi Paul, thank you for your review. We look forward to hearing what you think about the product :) Have a very merry Christmas!

Posted 9 years ago

“On time delivery is abrilliant for me”

Helpful Report

Posted 9 years ago

Hi Ador, thanks for your great review!

Posted 9 years ago

“Very impressed with the team at ElectroMarket. Jamie was the rep I dealt with. He was very efficient and had my order with me within a few days. Unfortunately upon arrival one item was defective so I contacted the team by email and a replacement and return was set up in no time by Ryan. Very impressed with the service from both Ryan and Jamie.”

Helpful Report

Posted 9 years ago

Hi Denis, thanks for your great review! I will pass on your compliments to Jamie and Ryan, they will be happy to hear back from you. We hope you enjoy your order, and hope you have a great new year!

Posted 9 years ago

“Good service recommended”

Helpful Report

Posted 9 years ago

Hi Nuno, thanks for your review! We hope you enjoy your order and have a great new year!

Posted 9 years ago

“Good description of the goods. Excellent packaging and very quick delivery.”

Helpful Report

Posted 9 years ago

Hi Mark, thanks for the 5 star review! :) We hope you enjoy your order and hope you have a great Christmas!

Posted 9 years ago

“Nice, wish I got the 2000w ones tho ????”

Helpful Report

Posted 9 years ago

Hi Michael, thanks for your review. If you would like to discuss further speaker options, then please contact our Sales team by phone:0203 326 0900 or by email:sales@electromarket.co.uk

Posted 9 years ago

“THE ITEM ARRIVED DAMAGED AND THE PLUG WAS BROKEN.”

Helpful Report

Posted 9 years ago

Hi Javier, thank you for your review. I apologise that your item arrived damaged. Please contact our customer services team at your convenience, and they will be happy to get this sorted for you. You can contact them by phone:0203 326 0900 or by email:service@electromarket.co.uk

Posted 9 years ago

“Service is very good and quick and would recommend them to anyone even when you have faults!!”

Helpful Report

Posted 9 years ago

Hi Charlie, thanks for your superb review! We hope you enjoy your order, and have a merry Christmas.

Posted 9 years ago

“Great quality product at fantastic prices!”

Helpful Report

Posted 9 years ago

Hi Alex, thanks for your great 5 star review! Have a merry Christmas

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews