ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have used them very satisfied”

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Posted 8 years ago

Hi John, that's great to hear! Thanks for your review

Posted 8 years ago

“Delivery 2 days late, but it's nearly Christmas! Otherwise very good”

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Posted 8 years ago

Hi John, thanks for your great review! Sorry to hear that your delivery was a little late. Meryy Christmas!

Posted 8 years ago

“I contacted your company by email for some advice on purchasing a PA system for our club, your response was very positive and helpful, after three or four emails I and two of my colleagues visited your show room and spoke to Jamie who showed us various options, nothing was too much trouble. We eventually settled on a system that was hopefully suitable for our needs at a price we thought reasonable. Very good service and Jamie was very helpful. Frank”

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Posted 8 years ago

Hi Frank, thank you for a superb review, we are always happy to help! I will pass your compliments onto Jamie, he will be glad to hear some feedback. Merry Christmas from all of us here at Electormarket.

Posted 8 years ago

“Where is my refund??????????????????????????”

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Posted 8 years ago

Hi Paul, please contact our Customer Services team by phone:0203 326 0900 or by email:service@electromarket.co.uk and they will be more than happy to help you.

Posted 8 years ago

“I would recommend electromarket to all my friends very good service very friendly . Prices are vey good as you are well look after I've alway dealt with Danny & Martin who very helpful thanks”

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Posted 8 years ago

Hi John, thanks for a super review! We look forward to seeing you around soon

Posted 8 years ago

“Very impressed with the product. Will definitely use them again”

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Posted 8 years ago

Hi Vivian, thanks for your great review! We look forward to seeing you in the future, and look forward to turning that 4-star into a 5-star review!

Posted 8 years ago

“service offered from supplier is very good and they were extremely helpful when I had to speak to them on the phone, however the courier service this firm uses is extremely poor and you end up on a merry go round not knowing when or if the item will ever arrive, my item never did arrive and had to ask for a refund.”

Helpful Report

Posted 8 years ago

Hi Jason, thank you for your review. Thank you also for the kind compliments regarding Electromarket's services. We are sorry that you are unhappy with the courier, if there is anything else we can help you with, we would love to hear from you.

Posted 8 years ago

“I'm happy with this product!”

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Posted 8 years ago

HI Juri, we are please you like your item :) Let us know if there is anything else we can help you with

Posted 8 years ago

“came over to electromart last week and was greeted by a member of your sales team called jamie .he is and was a credit to your company, he was full off knowledge about the equipment i am purchasing soon ,and the gear i purchased on the day ,i normally buy my gaer from maplins and yourselves but after meeting jamie and seeing your displays i will only shop with you, and especially jamie who made myself and my wife feel as nothing was to much trouble and had confidence in what he displayed and showed us ,wishing all at electromart a very merry christmas and a prosperous new year and see you folks soon mr fulker”

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Posted 8 years ago

Hi Henry, thanks for an awesome review! I will pass your compliments on to Jamie, he will be over the moon to hear how he has helped you. Merry Christmas to you and your wife from all of us here at Electromarket. We hope to see your face around again soon!

Posted 8 years ago

“excellent company with whom to trade”

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Posted 8 years ago

Hi Phil, we are glad to hear you value our services so highly! Thanks for the review.

Posted 8 years ago

“very good no problems at all. there on time”

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Posted 8 years ago

Hi Paul, thanks for a great review. We hope you enjoy your order :)

Posted 8 years ago

“Fabulous, & friendly service over the telephone when I rang to enquire on sound systems. James was very knowledgeable & helped me out immensley-I will definitively consider making more purchases in the future........& free delivery is another bonus! Thank you so much Annette Cousins, Southampton”

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Posted 8 years ago

What a great review! I will pass on your compliments to Jamie, he will be very pleased hear he was able to help. We look forward to hearing from you in the future :)

Posted 8 years ago

“first delivery was on time with two lights in package yet I brocken light came with the other light fittings rattling inside casing I phoned was phoned back instantly was to receive a reaplacement for both lights wihin 2 days no delivery arrived had to phone again was answered promptly after being cut off ist call and received a phone call straight back with assurance that no order for replacement had been placed and I would receive a replacement in two days . had to ask for order to be tested before being put into van they appeared within time estimated and while one replacement was working and strurdy other light still had a rattling inside casing yet light worked by this time I was to knocked to phone back a third time requesting yet another replacement and unsettled had to keep both lights due to not whishing any more stress and waiting for another arrival I hope this feedback improves your standards and quality of goods”

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Posted 8 years ago

“I ordered my equipment and it arrived in great condition and super quickly. Thank you.”

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Posted 8 years ago

Hi Stephen, thanks for the 5 star review!

Posted 8 years ago

“Ordered from these guys and no hassle, quick delivery well packaged I would recommend!!”

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Posted 8 years ago

Hi Adriano, thanks for your review!

Posted 8 years ago

“Have dealt with electromarket a few times now and have never had any problems. Quick despatch and of good quality. Always have good deals on”

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Posted 8 years ago

Hi Paul, thanks for an excellent review! Always good to see a customer returning for our great products and services!

Posted 8 years ago

“Excellent seller and article thanks ????????????”

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Posted 8 years ago

Hi Sam, thanks for your great review!

Posted 8 years ago

“goods delivered but they are faulty emailed them about a week ago still no response”

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Posted 8 years ago

Hi Spencer, thank you for your review. I have looked through our emails and can see that our customer services team have made contact with you, and the problem looks to be solved. If you need any further help, please send us an email at info@electromarket.co.uk marked with the subject "FAO Adam", and I will personally get this sorted for you.

Posted 8 years ago

“Great delivery speed, quality product. Very happy thanks.”

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Posted 8 years ago

Hi Sam, thanks for a great review! We are always eager to see a happy customer :)

Posted 8 years ago

“Very good..”

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Posted 8 years ago

Hi Richard, thank you for your review :)

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews