ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering system, email to say order had been completed. Could of done with a tracking email earlier than day of delivery but we were in so no problems. Very happy with my purchase.”

Helpful Report

Posted 8 years ago

Hi Caroline, thanks for your review. We're unhappy that we couldn't fulfill the 5 star review this time! Apologies for the tracking email issue, we usually do send tracking details on the day of dispatch. Enjoy your order :)

Posted 8 years ago

“Excellent service from the item description to delivery. Would recommend them to anyone.”

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Posted 8 years ago

Hi Barry, great to hear! Thanks for your review :)

Posted 8 years ago

“Ask me for a review even though I've been text three days in a row that delivery will be coming still waiting. Placed order by phone nine days ago would call but you don't open Sundays. Not happy”

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Posted 8 years ago

Hi Howard, thank you for your review. I'm sorry to hear the trouble you've had. I hope your order has since arrived and you can go about enjoying your new products. If you have any further troubles, please do not hesitate to contact us by phone: 0203 326 0900, or by email: service@electromarket.co.uk

Posted 8 years ago

“Excellent service. My item was delivered even quicker than expected. Good item too. Clear instructions and ready to use.”

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Posted 8 years ago

Hi Terry, it's always good exceeding our customers expectations :) Thank you for a great review!

Posted 8 years ago

“Superb product at a great price !”

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Posted 8 years ago

Hi Russell, thank your for your review!

Posted 8 years ago

“very good service thank you”

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Posted 8 years ago

Hi John, thanks for your custom, and thanks for a great review!

Posted 8 years ago

“I purchased a powered speaker on e bay, got a notification of shipping saying it would arrive on Tuesday 1st Dec or Wed. 2nd Dec. so arranged for someone to be in on both days, ... it didn't arrive, I phoned and was told it would be the following Tues /Wednesday ... then it arrived on Friday 4th Dec. ... speaker was OK, but the power lead and plug were packed inside the carton underneath the speaker with the weight of the speaker on top of it ... so when I opened it all up, the plug was broken.”

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Posted 8 years ago

Hi Ted, thank you for your review. I would like to apologise for the inconvenience caused. I can see that our customer services team have sent you a replacement power cable, I hope that you have your speaker up and running now.

Posted 8 years ago

“Arrived fairly promptly. Sound not as loud as expected, bit will do the job for indoor med size gigs. Sturdy and well packaged.”

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Posted 8 years ago

Hi David, thank you for your review! I hope your gigs go well!

Posted 8 years ago

“Prompt delivery, have not had a chance to check it our but it looks good”

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Posted 8 years ago

Glad to hear you're satisfied with our services! We hope you enjoy your order :)

Posted 8 years ago

“GREAT PRODUCT GREAT NO NONSENSE COMPANY VERY FAST DELIVERY.”

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Posted 8 years ago

Hi Terence, thanks for your review, and thanks for being a fantastic customer!

Posted 8 years ago

“Very faster processing time and good service.”

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Posted 8 years ago

Thank you for your 5 star review!

Posted 8 years ago

“excellent service goods arrived in 36 hours great value for money”

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Posted 8 years ago

Hi Derek, thanks for a fantastic review! Always great to see a customer happy with our brilliant delivery services :)

Posted 8 years ago

“The package had actually been opened when it arrived with a knife, it was supposed to be a surprise present but now they know what it is due to the box being opened. So wasn't particularly happy about this . Thankyou.”

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Posted 8 years ago

Hi Mark, thank you for your review. Sorry to hear about the box issue, I hope they enjoy the gift regardless!

Posted 8 years ago

“Delivery really quick . These are a present For my son who tell me they're the dogs ! .. Also got them cheaper than other sites .so overall , very impressed”

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Posted 8 years ago

Hi Michelle, thanks for your review! Great products and great prices is what we are all about! I hope your son enjoys his present, if he needs any help with anything, please email us at info@electromarket.co.uk and I will make sure he is looked after :)

Posted 8 years ago

“I received what I ordered and it was all good quality. The currier kept me informed on the progress of my delivery and it arrived on time. Very impressed”

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Posted 8 years ago

Hi Darren, thanks for your great review! :)

Posted 8 years ago

“Good customer service great to deal with and good communication , nice to trade with ????”

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Posted 8 years ago

Hi Daniel, thanks for a great review, we never tire of hearing how nice we are! It was a pleasure having you as a customer.

Posted 8 years ago

“good service, good products, thanks guys.”

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Posted 8 years ago

Thank you for your great review!

Posted 8 years ago

“The estimated dilivery was 2-3 and it came on the 1st. The problem arose with the courier, just in case it came early l arranged with my neighbour to receive it as l had to go out. The courier left a card which was not clear where the parcel was. It transpires that he had retained as it needed a signature but l had left a note on my door specially asking for it go go elsewhere why couldn't my neighbour sign for it?”

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Posted 8 years ago

Hi Eileen, thanks for your 5 star review! If you find yourself in that particular situation again in the future, please give our customer services team a call, and they will be happy to liase with the courier to save you the trouble! 0203 326 0900

Posted 8 years ago

“Great product, prices and delivery times”

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Posted 8 years ago

Hi Alan, you've hit the nail on the head there! Thanks for your great review.

Posted 8 years ago

“Fast delivery and good communications. Excellent product. A pleasure to deal with.”

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Posted 8 years ago

Thank you for your lovely review. We take pride in our great communication, products and delivery speeds, so it's always fantastic to hear feedback!

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews