ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and professional service.”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Smoke machine is great but disappointed that it wasn't made clear that only water based fluid can be used. So I wasted money buying your oil based fluid.”

Helpful Report

Posted 3 years ago

Many thanks for your review, we apologise for the mishap in ordering the oil-based fluid. Unfortunately this is normally for haze machines, and not smoke machines. We'd be happy to offer a refund or exchange if you're yet to open the fluid? If you haven't already, please contact our team on service@electromarket.co.uk so we can resolve this.

Posted 3 years ago

“Very good service. Sent me many emails on my order and updates on my order and delivery. Delivery was quick also. Will use you again.”

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Posted 3 years ago

Many thanks for your review, we're happy we could provide. Be sure to shop with us again soon.

Posted 3 years ago

“Very good service, great products. First time buyer- sure to visit online again soon”

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Posted 3 years ago

Many thanks for your review, we look forward to seeing you shop with us again.

Posted 3 years ago

“Good website and buying experience. Fast next day delivery with tracking and saved money going direct vs amazon prime.”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Superb service as always. Item ordered pm, delivered next day. Thank you”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Very pleased with my purchase and the service from ElectroMarket. Very good selection to choose from.”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“ordered one day got delivered next day, fast and efficient, knowledgeable staff, recommend”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Kept me up to date from the time of placing my order to the date of delivery.”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“superb service and very quick delivery not tried the speakers yet but they look great”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Fast delivery...fantastic product”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Great product”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Very easy to order, no problems or complaints with their service. Disappointed with the actual item, just about to write a review”

Helpful Report

Posted 3 years ago

Many thanks for your review, we're happy you found our service to be of good standard. We're sorry the item you purchased was not up to what you were expecting, we'd be happy to resolve this for you with a refund or replacement. Please reach out to us on service@electromarket.co.uk if you haven't already spoke to our team.

Posted 3 years ago

“I can't believe how quickly it arrived, within 24hrs of ordering. Unopened as yet as it's a Christmas present.”

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Posted 3 years ago

Many thanks for your review, we're happy we could provide. Be sure to shop with us again soon.

Posted 3 years ago

“Quality products at amazing prices. The customer care is second to none. I will be using these again for sure.”

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Posted 3 years ago

Many thanks for your review, we're happy we could provide. We look forward to seeing you shop with us again soon.

Posted 3 years ago

“The product has a beautiful design. The quality of sound is medium and it skips sometimes parts of the records. The plug delivered was not suitable for Ireland and needed an adapter. In addition to the product cost and the shipping costs we had to pay as well Custom fees (18€) which we were not informed of when doing the purchase. Nevertheless the delivery was quick from UK to Ireland.”

Helpful Report

Posted 3 years ago

Hi Shayma, many thanks for your review. We're sorry to hear that your item is sometimes skipping, we'd be happy to offer a replacement if you require. We're also sorry that you had to pay custom fees. Unfortunately, with deliveries outside of the United Kingdom, there can occasionally be fees that are required to be paid which are at the moment, separate from us. In all instances, we ensure our shipping costs are paid for, but additional costs beyond that are not always applicable on our end.

Posted 3 years ago

“I love this new purchase, so efficient in how it was delivered. The record player looks hot 🔥”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“fast service good customer service do you need more?”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“Very speedy delivery and great product.”

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Posted 3 years ago

Thank you for your positive review.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews