ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting on Danny to send me the two bags that go with the disco stand and light cloth that goes with it. How long can it possibley take? Gary”

Helpful Report

Posted 8 years ago

Hi Gary, thank you for your review. I will pass this on to Danny, and we will get this resolved for you as quickly as possible.

Posted 8 years ago

“Box for cds was a tight fit when lid on. Otherwise fine”

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Posted 8 years ago

Hi Diane, thanks for your great review!

Posted 8 years ago

“Very pleased, from the purchase to the communication and delivery. Included updated tracking . Internet shopping made easy.”

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Posted 8 years ago

Hi David, thanks for your great review!

Posted 8 years ago

“Found this company online when looking for relatively cheap 12" speakers, ordered online about 4 days before Christmas and had them within 2 days. No problems at all.”

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Posted 8 years ago

Hi Ian, thanks for your great review!

Posted 8 years ago

“Very pleased with product.Efficient sevice with quick delivery so near to Christmas. Would shop there again. M.Crocker.”

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Posted 8 years ago

Hi Maralyn, thanks for your great review!

Posted 8 years ago

“Faulty item and an age to get refunded”

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Posted 8 years ago

“Brilliant service thanks. We purchased the wrong product but you swapped the item within a few days without any hassle which was very much appreciated.”

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Posted 8 years ago

Hi Ian, thanks for your great review!

Posted 8 years ago

“Good”

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Posted 8 years ago

Hi Andrew, thanks for your great review!

Posted 8 years ago

“Fast and easy transaction great bit of gear aswell will definitely be back when I need new equipment”

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Posted 8 years ago

Hi John, thanks for your great review!

Posted 8 years ago

“Very good customer service. Fast delivery. Good quality.”

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Posted 8 years ago

Hi Kieran, thanks for your great review!

Posted 8 years ago

“Very good and fast service and delivery. Goods arrived in perfect condition and work fine. Will use again and recomend to all. Excellent! :)”

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Posted 8 years ago

Hi Chris, thanks for your great review!

Posted 8 years ago

“Very impressed with the service”

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Posted 8 years ago

Hi Lee, thanks for your great review!

Posted 8 years ago

“excellent service and fast delivery would use again no problem at all .”

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Posted 8 years ago

Hi Andy, thanks for your great review!

Posted 8 years ago

“Customer service very good but had to wait a long time in shop for goods I bought to be fetched out”

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Posted 8 years ago

Hi William, thanks for your great review!

Posted 8 years ago

“Great product fast delivery and very good price.”

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Posted 8 years ago

Hi Dennis, thanks for your great review!

Posted 8 years ago

“Despite email updates from the retailer I was unsure that all were concerning the ordered product as the name on the delivery update was neither Electromarket or the product brand. This initially led me to suspect the tracking link in the delivery update email may be bogus. I checked Electromarket and found the email was from their parent and so I opened it. Absolutely no problem with delivery condition or speed. If the tracking emails made it clear they were from Electromarket i would have given 5 stars.”

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Posted 8 years ago

Hi Peter, thanks for your great review!

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Hi Tim, thanks for your great review!

Posted 8 years ago

“Delivery of my order was very fast, more faster than I expected and delivered right to my doorstep. Only request is that you should ask the delivery service to call the customer beforehand so to be sure he or she is home when the package is delivered.”

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Posted 8 years ago

Hi Joseph, thanks for your great review!

Posted 8 years ago

“I ordered two items from electromarket one was speaker which was faulty and was making this horrible hissing sound as soon as you turn the power on. Second an amplifier which dididnt work from day 1. So my experience of electromarket has been an unpleasant one. Now i have to get two bulky items returned which i am waiting to hear from the customer service team which is going to be a difficult..very unhappy”

Helpful Report

Posted 8 years ago

Hi Keetha, thank you for your review. We apologise sincerely for the issue you have had. I can see from our records that our Customer Services team has since issued you with a Returns Authorisation Number. If you need any further assistance from here on in, please do not hesitate to contact us.

Posted 8 years ago

“Quick response/ regular correspondence overall great to deal with”

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Posted 8 years ago

Hi Darren, thanks for your great review!

Posted 8 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews