ElectroMarket Reviews

4.7 Rating 3,325 Reviews

95 %

of reviewers recommend ElectroMarket

4.7

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 18th December 2025

Frank

ElectroMarket 5 star review on 7th December 2025

Bob

ElectroMarket 5 star review on 28th August 2025

Michael

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only money orientated. Not worried about customer care. Had a few bad experiences there. Only visited there recently cause needed something quick and local. Wouldn't recommend .....”

Helpful Report

Posted 10 years ago

Hi Mark, we are very competitively priced. Sorry if you feel our usually great service was under par on your last visit. We are local so if you would like to come and see us again we will try our best to give you our best deals. Thank you for your review.

Posted 10 years ago

“DONT BUY ANYTHING OFF THIS SELLER bought 2 600 watt speakers ffom this company plugged in for 2 ,minutes and the speaker set on fire have emailed seller and they have completely ignored me even tho there product could of set my house on fire will start an ebay investigation if the seller does not contact m,e soon”

Helpful Report

Posted 10 years ago

Hi Iazac, we have tried to contact you for many days now with no reply, we are concerned and would like you to get in touch with our customer service team on 01708680971 immediately. All customers are covered under our 14 day return policy and of course a 12 month manufacturers warranty. All our products are tested and certified safe with accordance to UK Laws and regulations. We hope to hear from you soon.

Posted 10 years ago

“Rubish service I felt almost invisible in the shop. Staff too busy on their computers. Very unimpressed first and last time in the shop.”

Helpful Report

Posted 10 years ago

Hi Colin, sorry about your experience. We have spoken to the sales team and have made sure that our great service is just as good in-store as it is online.

Posted 10 years ago

“Still haven't received my product after a week and a half and no email to say why or when it will be delivered. Will not be ordering another product. Said it would be deliver in 1-2 days guaranteed. Very disappointing”

Helpful Report

Posted 10 years ago

Hi Ryan, sorry about the delay. We have spoken to our courier about the delay and they have assured us that the problem with dispatch has now been fixed.

Posted 10 years ago

“as i like to give ypu good rate for the delivery and the product its been sad becouse the item you deliver is not working i will change my rate ones you make solution to the problem.”

Helpful Report

Posted 10 years ago

Hi Mervin, we apologise this has happen. Can you email service@electromarket.co.uk with your order number or call 01708 680 971 and they will resolve this as soon as possible for you.

Posted 10 years ago

ElectroMarket is rated 4.7 based on 3,325 reviews