ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

Helpful Report

Posted 9 years ago

Thank you for the 5 star rating

Posted 9 years ago

“really fast delivery good well made products excellent service would recommend to any one”

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Posted 9 years ago

Hi Stephen, thank you for your feedback, we are glad to hear that you would recommend us.

Posted 9 years ago

“Great customer service and communication.”

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Posted 9 years ago

Thanks Paul, your review is appreciated.

Posted 9 years ago

“Very strong and stable. Fast delivery.”

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Posted 9 years ago

Hi Yvonne, thank you for your great 5 star rating of Electromarket.

Posted 9 years ago

“I WASNT HAPPY WITH THE FIRST SET OF SPEAKERS I RECEIVED.I DIDNT FEEL THAT THEY WERE AS POWERFUL AS DESCRIBED.SO I CALLED THE SALES TEAM WHO WERE VERY HELPFUL ON ARRANGING AN UPGRADE.THE ONLY GRIPE WAS THAT I THOUGHT THE RETURN CHARGE WAS A BIT EXCESSIVE.”

Helpful Report

Posted 9 years ago

Hi Stanley, thank you for your feedback. Sometimes depending on the size of the venue the speakers perform differently. Our return charge on non faulty items is purely to cover the cost of delivery back to us. Hope you understand. Once again thank you for your great review of Electromarket.

Posted 9 years ago

“Havent as yet powered the item up, but the service was excellent”

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Posted 9 years ago

Hi Douglas, we hope you are happy with your purchase and have now had time to test the speakers. Thank you for the great review of Electromarket.

Posted 9 years ago

“Good service”

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Posted 9 years ago

Thank you for the 5 star review of our service here at Electromarket

Posted 9 years ago

“Ordered a karaoke setup as a present. When it arrived there was a problem, one part was broken, one part was faulty. I contacted Electromarket who issued me with a returns number. As I was in a hurry I took the item back to their store in Thurrock where they tested it and confirmed the problems. They replaced the item immediately and tested it for me before I left. The staff were friendly and helpful.”

Helpful Report

Posted 9 years ago

Hi David, Danny, Mike and Jamie in the Sales Team will be pleased to hear your great review. Thank you for coming in to store and we hope you enjoy the speakers you have bought.

Posted 9 years ago

“Everything was spot on and on time thank u”

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Posted 9 years ago

Hi Dean, thank you for your review of Electromarket

Posted 9 years ago

“i dfont know what the item was”

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Posted 9 years ago

Well thanks anyway for the review of Electromarket

Posted 9 years ago

“Delivered item proved faulty. Electromarket promptly and efficiently replaced it for me.”

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Posted 9 years ago

Hi Michael thank you for reviewing Electromarket

Posted 9 years ago

“Fantastic service!”

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Posted 9 years ago

Thanks Sarah for the 5 star review of Electromarket

Posted 9 years ago

“Lovely item it's very hard to buy for boys, but this was perfect .”

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Posted 9 years ago

Hi Claire, we are glad our staff could help you with great advice and service, thank you for the 5 star rating of Electromarket.

Posted 9 years ago

“Ordered an item , mislaid or lost in transit/post ! Contacted company and very quickly resolved and am now waiting on a replacement item , these scenarios do happen occasionally but my item was/is a signed for package . Being 2 days late no alarm bells were rung at post point !!! Thus only 4 stars for service , sorry .”

Helpful Report

Posted 9 years ago

Hi Carl, so sorry you have had this issue with delivery. We always try to get orders out as quickly as possible and appreciate your comments about us quickly resolving the issue. Thank you for your feedback.

Posted 9 years ago

“1st class service gave me a demo on the items I wanted to buy very helpful and cost effective and good quality equipment well done”

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Posted 9 years ago

Hello Trevor, great to hear that you were in store and received the great customer service we provide at Electromarket. Thank you for the 5 star review.

Posted 9 years ago

“Quick and easy solution, with no quivering over replacing an item. Swift dispatch and good communication”

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Posted 9 years ago

Hi Andrew, thanks for your great 5 star review of Electromarket

Posted 9 years ago

“fantastic,jamie was very helpful,could have not whished for better service.Thank you”

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Posted 9 years ago

Jamie, will appreciate your comments. Thank you for your 5 star review of Electromarket

Posted 9 years ago

“Exactly as one expects. Thanks”

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Posted 9 years ago

Great news Bob, thank you for the 5 star rating.

Posted 9 years ago

“Fantastic karaoke system does what it says on the tin Can't speak highly enough about the staff and their customer service Would highly recommend Tony”

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Posted 9 years ago

Hi Tony, thank you for the vote of confidence in our staff. We appreciate your 5 star review.

Posted 9 years ago

“excellent service and delivery times item perfect in every way couldn't be more pleased and will most certainly buy again , aaaa++++”

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Posted 9 years ago

Hi Anthony, thank you for your great comments and all the a+ ratings.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,335 reviews