ElectroMarket Reviews

4.7 Rating 3,335 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 23rd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought headphones and when I received them the jack was 6.5mm which is not appropriate for many devices like my laptop. This could have been made clearer when I placed the order, I have since had to buy an adapter.”

Helpful Report

Posted 9 years ago

Hi Rajendra, sorry for the inconvenience but the product does state the connection type as 6.35mm jack across all platforms. Thank you for the review.

Posted 9 years ago

“The perfect gift for someone with many LPS. Fantastic price and quality at a very low price.”

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Posted 9 years ago

Hi there, thank you for the 5 star review.

Posted 9 years ago

“Brilliant Service, Very quick. I Will Be using you again.”

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Posted 9 years ago

Hi Mr Pinder, thanks for reviewing Electromarket. We hope to see you again in store.

Posted 9 years ago

“Delivery was good and efficient. The product box was not sealed as new and the fixing frame was bent. Making me think it was pre used in some way. The Mixer I purchased worked ok, shame the mic override button did not "Automatically" work like I expected. One of the buttons fell off but glued back ok. The built in MP3 is great and the sound is good, no tone control.”

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Posted 9 years ago

Hi Peter, sorry about the boxes, white boxes do get dirty very easily. Thank you for your honest feedback.

Posted 9 years ago

“Perfect transaction. What you see is what you get. Good value. Fast dispatch. Thank you. Tim”

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Posted 9 years ago

Hello Tim, thank you for your 5 star review

Posted 9 years ago

“All good cheers”

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Posted 9 years ago

Hello Darren, thank you for your review of Electromarket and the 5 star rating.

Posted 9 years ago

“A sign of a good company, is good customer service, and good customer service only comes to light when there a problem. My goods were dispatched quickly, with tracking details, however, the courier company seem to keep hold of the package for an unrealisable amount of time, Electromarket offered to send out another within a week, But having previous poor experience of Hermes, told them to wait, and the speakers were finally delivered, and were as good as I expected. Communication has been excellent, and i'm a very happy customer.”

Helpful Report

Posted 9 years ago

Hi there, thank you for the in depth review of Electromarket. We apologise for the inconvenience with the delivery but we are glad you have received your speakers now and are happy with them.

Posted 9 years ago

“Excellent”

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Posted 9 years ago

Thanks Dave, appreciate the review

Posted 9 years ago

“Item was delivered late but was told the next day charge would be refunded. Other than that it was fine.”

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Posted 9 years ago

Hi Penny, thank you for your honest review of Electromarket.

Posted 9 years ago

“Poor delivery speed. Not the retailers fault but should pick a better courier”

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Posted 9 years ago

Hi John, we apologise for the delivery time of your products. We always try to make sure you are kept well informed of the delivery times, however it's not always possible to be 100% accurate at peak times of the year.

Posted 9 years ago

“My second purchase from Electromarket, and both times they had the best price for what I wanted. Delivery was bang on time and the lights were packed properly for transit. All in all a great online experience and I would recommend to anyone.”

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Posted 9 years ago

Hi David, thank you for your response to our service. Glad to be of service and we look forward to seeing you in store again soon.

Posted 9 years ago

“Excellent product and service”

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Posted 9 years ago

Hi Gary, thank you for your 5 star rating of Electromarket

Posted 9 years ago

“Very fast posting and great description”

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Posted 9 years ago

Hi Graham, thank you for your comments and the great 5 star rating of Electromarket

Posted 9 years ago

“Had problems with recent purchase which ended up being manufacturer problem Were very helpful sorted out replacements superior to what I originally purchased and at a special discounted price for my trouble Good customer services highly recommended”

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Posted 9 years ago

Hi there, thank you so much for the great feedback. We appreciate the 5 star rating too!

Posted 9 years ago

“o my god this amp is shit hot it blows your arse cheeks off these guys are the bees knees don't mess with these guy 100% pure power trust me well impressed make no mistake worth every penny .”

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Posted 9 years ago

Wow! Thanks Junior for your review. We appreciate your enthusiasm about our products.

Posted 9 years ago

“Fabulous! As described. Delivered on time. There was also a discount!”

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Posted 9 years ago

Hi Helen, thank you for your great feedback and 5 star rating.

Posted 9 years ago

“Very nice service and excellent products!”

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Posted 9 years ago

Thanks Kristina for your great 5 star review of Electromarket

Posted 9 years ago

“Thanks”

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Posted 9 years ago

Thank you Cody for your 5 star review of Electromarket

Posted 9 years ago

“Item as requested and delivered as promised.”

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Posted 9 years ago

Hi Mel, thank you for your review.

Posted 9 years ago

“This is the second time I have dealt with Electro Market, our first time experience was very impressive, which is why we returned. In the future, going forward they will always be our first point of call. Their communication is great, for queries or clarification. Processing order times is brilliant and the speed of despatch is excellent. Without any reservations I can say that you can buy with confidence from ElectroMarket.”

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Posted 9 years ago

Hi Joanne, thank you for a great detailed honest review of our service. We appreciate your comments about our fast delivery and efficient communication. We look forward to seeing you in store again at our local West Thurrock store.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,335 reviews