ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice service and excellent products!”

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Posted 9 years ago

Thanks Kristina for your great 5 star review of Electromarket

Posted 9 years ago

“Thanks”

Helpful Report

Posted 9 years ago

Thank you Cody for your 5 star review of Electromarket

Posted 9 years ago

“Item as requested and delivered as promised.”

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Posted 9 years ago

Hi Mel, thank you for your review.

Posted 9 years ago

“This is the second time I have dealt with Electro Market, our first time experience was very impressive, which is why we returned. In the future, going forward they will always be our first point of call. Their communication is great, for queries or clarification. Processing order times is brilliant and the speed of despatch is excellent. Without any reservations I can say that you can buy with confidence from ElectroMarket.”

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Posted 9 years ago

Hi Joanne, thank you for a great detailed honest review of our service. We appreciate your comments about our fast delivery and efficient communication. We look forward to seeing you in store again at our local West Thurrock store.

Posted 9 years ago

“Lovely item quick delivery well packaged”

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Posted 9 years ago

Hi Virginia, thank you for your 5 star review of our service here at Electromarket in West Thurrock, Essex.

Posted 9 years ago

“I needed a 25 Watt ultra violet compact fluorescent light. I have bought other makes / models, but their light output was far inferior to the one I bought from Electromarket. And a fair but more expensive. So, I am very pleased with my purchase!”

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Posted 9 years ago

Hello Tim, we are glad that you are happy with your purchase. Thank you for rating us5 out of 5 for our service here at Electromarket.

Posted 9 years ago

“Prompt delivery- product as described. Would recommend on this experience.”

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Posted 9 years ago

Hi Brent, thank you for your 5 star review.

Posted 9 years ago

“Very fast service, great products Many thanks”

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Posted 9 years ago

Hi Lee, thank you for your honest review of Electromarket and the 5 star rating.

Posted 9 years ago

“The order arrived next day, very well packed and undamaged. I was kept up to date on delivery status by e-mail and mobile messages, including a one hour delivery window during which the goods duly arrived, so I didn't have to wait in all day for the convenience of the couriers. All in all I have to give Electromarket 10 out of 10 for customer services. I will order from them in future with great confidence. Steve Murnaghan. Manchester UK.”

Helpful Report

Posted 9 years ago

Hi Steve in Manchester, thank you for your detailed review of our service here at Electromarket. We hope you enjoy the items you have ordered and we look forward to sending out more to you in the near future.

Posted 9 years ago

“Ordered the product and paid for before 2 next day delivery. It arrived at 1620 hrs. Contacted customer services who stated they would look into it and ring me back credited if I was correct. Nothing heard, recountacted them, told to put it onto an email and if correct would be credited. 2 days later still nothing. The actual product is fine and hope it stays that way.”

Helpful Report

Posted 9 years ago

Hi Ian, our customer service team is always at hand to help with any problems. We usually endeavour to reply to emails within 24 hours, however we are experiencing a high number of emails at this peak time of the year. We will have someone resolve your case immediately. Sorry for the inconvenience.

Posted 9 years ago

“We had a problem with carriers damaging both snow machines that we ordered for the opening of the grotto in our shopping centre and without delay there was 2 new snow machines dispatched the next day thanks to Bev in customer services highly recommended service”

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Posted 9 years ago

Bev appreciates the comments, and says thank you for the great 5 star review of Electromarket.

Posted 9 years ago

“Excellent service and speedy despatch. Item arrived boxed well and protected. Item was as described and very good value for money. Based on this I can recommend Electromarket.”

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Posted 9 years ago

Wonderful review Philip, thank you for the 5 star rating.

Posted 9 years ago

“Ordered an active speaker set but it shorted out after 10 minutes use. I rang the next morning and within 24 hours had an upgraded replacement which sounds fantastic. Good service from these guys and they know what they are talking about. Gary in Doncaster.”

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Posted 9 years ago

Thanks Gary in Doncaster for the 5 star review.

Posted 9 years ago

“Great service and good deals”

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Posted 9 years ago

Hi Stevan, thank you for your review.

Posted 9 years ago

“Grate service and products , have brought 2 items from their but due to bad qulity of the products 1 broke and the other arived missing parts”

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Posted 9 years ago

Hi Adam, sorry to hear you have received a faulty item. You are welcome to send it back for a replacement or your money back. Sorry for the inconvenience.

Posted 9 years ago

“Fantastic service ! thank you thank you thank you !”

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Posted 9 years ago

Hi Lee, many thank you's to you too for the great 5 star review.

Posted 9 years ago

“Great service and excellent product”

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Posted 9 years ago

Hello Mark, thank you for your 5 star review of our service.

Posted 9 years ago

“The item I ordered was better than I expected, nice well made item. It was an easy transaction and fast delivery. Will use again. Thank You *****”

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Posted 9 years ago

Hi Margaret, we look forward to seeing you in store again soon, thanks for the 5 star review of Electromarket.

Posted 9 years ago

“Very happy with my purchase, speedy delivery”

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Posted 9 years ago

Hi Mark, thanks for the 5 star review of Electromarket.

Posted 9 years ago

“First class service. Goods well packed and excellent quality. Very fairly priced”

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Posted 9 years ago

Hello John, thank you for your 5 star feedback.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews