ElectroMarket Reviews

4.61 Rating 31 Reviews
90 %
of reviewers recommend ElectroMarket
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About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

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Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

ElectroMarket, Unit C7, J31 Park

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Anonymous
Anonymous  // 01/01/2019
I placed an order for an item on Sat 19 Dec, which according to the website it was “in stock” and could be delivered on a next working basis,- great to see, given that it was a Christmas present. On the afternoon of Monday 21 December, I noticed that I hadn’t received a tracking email only an invoice and a receipt of payment, so I decided to give them a quick call, only to be told that they had actually sold out and that they would need to refund me!!! From how I understood it, the item was ordered online by a number of people at the same time and the stock levels was not updating to reflect the number of sales. I was quite annoyed to hear this, firstly it made me wonder at what point would I have been advised of this had I not made the call, secondly here we are, only 4 days before Christmas, and not only do I not have the item, but I also don’t have the money to buy it “again”elsewhere, so I have to wait for the refund which I’m told could take up to 5 working days!!!!
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Posted 9 months ago
Order with them via Amazon, they use Yodel, parcel never delivered but claimed singed for looks like they never even tried or just kept it, no help after week from other company. Avoid if it goes wrong you will be left out of pocket.
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Posted 2 years ago
So where's this refund? Hello, Thank you for your message. When are you available for us to collect the goods? Please note this is a Monday-Friday service. Once the goods are collected and back with us we will complete your refund for you. Kind regards Your Electro Market parcel number 15508004609754 Your parcel has been delivered and signed for by ADAM at 15:54 on Wed 12 Sep 2018 a credit note is NOT A REFUND
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Posted 2 years ago
ElectroMarket is rated 4.61 based on 31 reviews