ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service fast and reliable would commend will deffo use again in the future. THANKS BOB”

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Posted 8 years ago

Thank you Bob for your lovely review. We appreciate it.

Posted 8 years ago

“One small light was not working on a pair of skytec speakers, so instead of sending the speaker back I was offered a set of free headphones as a gift. Very happy with both products and would recommend electro market to friends and family. Thank you so much.”

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Posted 8 years ago

Hi Adrian, thanks for your great comments about Electromarket. We are glad that you are happy with your purchase.

Posted 8 years ago

“Don't use this seller!!!!! I bought this item , paid for it immediately and had it delivered within 2 days . Then i received a non payment on my account even aftee contacting the seller repeatedly .”

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Posted 8 years ago

Hi Neil, we apologise for this but Ebay usually send automated messages that we cannot control when payment hasn't cleared. Sorry for the inconvenience this has caused you.

Posted 8 years ago

“I recently had cause to return a speaker which had developed a fault. I bought the speaker back in January 2015 but the sound would cut out and the speaker would then need a power 'reboot' to get it working again (or even several 'reboots'). Sometimes however it worked fine without any sign of a problem. As such it was unreliable and as my wife used it for her Zumba classes she had lost confidence in using it. I raised a RMA via the website and exchanged email to arrange to deliver the speaker back to the sales outlet in Thurrock in person on a Saturday as I happened to be in the area during the 30 day RMA period. When I explained the problem to the engineer he offered to provide me with an alternative speaker, one which was an almost identical model but branded by a different manufacturer and reportedly a more reliable make, to take away with me rather than him confirming a few days later my original speaker couldn't be repaired to then send me a replacement. In addition, as the replacement was about £15 cheaper than my original purchase he even threw in an audio cable to make up the difference. So, whilst I was disappointed that my original device had become faulty I was extremely pleased with the service I had received from Electromarket in dealing with my issue, particularly as I had left their premises with a better model replacement in the boot of my car! Based on that experience I would definitely buy other products from them, which incidentally I find their prices to be very competitive :)”

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Posted 8 years ago

Hi Robert, amazingly detailed review, thank you for providing a great insight into our service at Electromarket. We are glad you had a good experience of our great customer service. Thank you for your 5 star rating.

Posted 8 years ago

“2 of the units I bought came damaged,1of which struggles to actually switch on.”

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Posted 8 years ago

Hi Ben, so sorry this has happen. We can always exchange or refund within 14 days and if its a manufacturing fault you have a 12 month warranty. Please contact info@electromarket.co.uk for further assistance.

Posted 8 years ago

“I have dealt with electro market quite a few times now excellent service everytime will keep on using them”

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Posted 9 years ago

Hello Ray, thank you for the great 5 star review of our service at Electromarket.

Posted 8 years ago

“Fast delivery fast to answer any questions r queries”

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Posted 9 years ago

Hello Evita, thanks for the 5 star rating and reviewing Electromarket.

Posted 8 years ago

“Really helpful staff. Talked me through exactly what I needed, then sent me a link to enable quick purchase. Came in the post quickly and did the job perfectly.”

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Posted 9 years ago

Hi Kim, our staff are always willing to spend the time to make sure you buy the right item for the job. Thank you for your great review and 5 star rating.

Posted 8 years ago

“excellent service product delivered fitted description given very good quality nice to deal with honest hard working company that delivers what it promises well done will use you again from a very hard to please customer very satisfied”

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Posted 9 years ago

Hello John, thank you for your excellent review of Electromarket. We are a 'honest hard working company that delivers what it promises'!

Posted 8 years ago

“Smoke machine arrived really quickly , perfect product to”

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Posted 9 years ago

Hi Rachel, thanks for the fab 5 star review of Electromarket.

Posted 9 years ago

“Exellent custermer service great help fab postage on items”

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Posted 9 years ago

Hello Warren, great review and feedback. Thanks for the 5 stars.

Posted 9 years ago

“Excellent service happy with the stuff and satisfy to deal again keep it up”

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Posted 9 years ago

Hi Manorjan, thank you for your feedback. We always go the extra mile to please our customers at Electromarket.

Posted 9 years ago

“just good allround”

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Posted 9 years ago

Hi Anthony, thank you for your review.

Posted 9 years ago

“Great to deal with”

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Posted 9 years ago

Hi Gary, thank you for your 5 star review of Electromarket.

Posted 9 years ago

“an excellent service all round.”

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Posted 9 years ago

Hi Linda, thank you for your review of Electromarket and the 5 star rating.

Posted 9 years ago

“Only the second time ive used electromarket but fantastic gear and they are more than willing to consider doing a deal which in this day and age is important to get value for money. Far better than any of the other lighting companies ive dealt with.”

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Posted 9 years ago

Hi there Colin, thank you for your honest feedback and the 5 star rating.

Posted 9 years ago

“Easy ordering and payment. Delvery advetised as upto 5 days and it arrived in 3. Also excellent product on arrival”

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Posted 9 years ago

Great review, thanks Steve.

Posted 9 years ago

“Easy ordering and payment. Delvery advetised as upto 5 days and it arrived in 3. Also excellent product on arrival”

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Posted 9 years ago

Hi there Steve, thank you for your review on our service at Electromarket.

Posted 9 years ago

“Great service and advice from Danny every time I visit. Recently felt you need a better range of lighting however i visited last week and was impressed with your new/recent display. I travel a long way to visit your store (60 miles) and am always happy with your service and goods I have bought over the years Keep up the good work....”

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Posted 9 years ago

Hi Ian, Danny is always on hand to go the extra mile just as you do. Thank you very much for the great 5 star review.

Posted 9 years ago

“Fantastic service...From initial order to delivery. Post purchase online support top notch. Highly recommended, keep up the good work. Paul Wilson”

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Posted 9 years ago

Many thanks Paul for the brilliant review and the 5 star rating.

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews