ElectroMarket Reviews

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

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ElectroMarket 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent company with whom to trade”

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Posted 9 years ago

Hi Phil, we are glad to hear you value our services so highly! Thanks for the review.

Posted 9 years ago

“very good no problems at all. there on time”

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Posted 9 years ago

Hi Paul, thanks for a great review. We hope you enjoy your order :)

Posted 9 years ago

“Fabulous, & friendly service over the telephone when I rang to enquire on sound systems. James was very knowledgeable & helped me out immensley-I will definitively consider making more purchases in the future........& free delivery is another bonus! Thank you so much Annette Cousins, Southampton”

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Posted 9 years ago

What a great review! I will pass on your compliments to Jamie, he will be very pleased hear he was able to help. We look forward to hearing from you in the future :)

Posted 9 years ago

“first delivery was on time with two lights in package yet I brocken light came with the other light fittings rattling inside casing I phoned was phoned back instantly was to receive a reaplacement for both lights wihin 2 days no delivery arrived had to phone again was answered promptly after being cut off ist call and received a phone call straight back with assurance that no order for replacement had been placed and I would receive a replacement in two days . had to ask for order to be tested before being put into van they appeared within time estimated and while one replacement was working and strurdy other light still had a rattling inside casing yet light worked by this time I was to knocked to phone back a third time requesting yet another replacement and unsettled had to keep both lights due to not whishing any more stress and waiting for another arrival I hope this feedback improves your standards and quality of goods”

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Posted 9 years ago

“I ordered my equipment and it arrived in great condition and super quickly. Thank you.”

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Posted 9 years ago

Hi Stephen, thanks for the 5 star review!

Posted 9 years ago

“Ordered from these guys and no hassle, quick delivery well packaged I would recommend!!”

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Posted 9 years ago

Hi Adriano, thanks for your review!

Posted 9 years ago

“Have dealt with electromarket a few times now and have never had any problems. Quick despatch and of good quality. Always have good deals on”

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Posted 9 years ago

Hi Paul, thanks for an excellent review! Always good to see a customer returning for our great products and services!

Posted 9 years ago

“Excellent seller and article thanks ????????????”

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Posted 9 years ago

Hi Sam, thanks for your great review!

Posted 9 years ago

“goods delivered but they are faulty emailed them about a week ago still no response”

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Posted 9 years ago

Hi Spencer, thank you for your review. I have looked through our emails and can see that our customer services team have made contact with you, and the problem looks to be solved. If you need any further help, please send us an email at info@electromarket.co.uk marked with the subject "FAO Adam", and I will personally get this sorted for you.

Posted 9 years ago

“Great delivery speed, quality product. Very happy thanks.”

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Posted 9 years ago

Hi Sam, thanks for a great review! We are always eager to see a happy customer :)

Posted 9 years ago

“Very good..”

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Posted 9 years ago

Hi Richard, thank you for your review :)

Posted 9 years ago

“Easy online ordering system, email to say order had been completed. Could of done with a tracking email earlier than day of delivery but we were in so no problems. Very happy with my purchase.”

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Posted 9 years ago

Hi Caroline, thanks for your review. We're unhappy that we couldn't fulfill the 5 star review this time! Apologies for the tracking email issue, we usually do send tracking details on the day of dispatch. Enjoy your order :)

Posted 9 years ago

“Excellent service from the item description to delivery. Would recommend them to anyone.”

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Posted 9 years ago

Hi Barry, great to hear! Thanks for your review :)

Posted 9 years ago

“Ask me for a review even though I've been text three days in a row that delivery will be coming still waiting. Placed order by phone nine days ago would call but you don't open Sundays. Not happy”

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Posted 9 years ago

Hi Howard, thank you for your review. I'm sorry to hear the trouble you've had. I hope your order has since arrived and you can go about enjoying your new products. If you have any further troubles, please do not hesitate to contact us by phone: 0203 326 0900, or by email: service@electromarket.co.uk

Posted 9 years ago

“Excellent service. My item was delivered even quicker than expected. Good item too. Clear instructions and ready to use.”

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Posted 9 years ago

Hi Terry, it's always good exceeding our customers expectations :) Thank you for a great review!

Posted 9 years ago

“Superb product at a great price !”

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Posted 9 years ago

Hi Russell, thank your for your review!

Posted 9 years ago

“very good service thank you”

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Posted 9 years ago

Hi John, thanks for your custom, and thanks for a great review!

Posted 9 years ago

“I purchased a powered speaker on e bay, got a notification of shipping saying it would arrive on Tuesday 1st Dec or Wed. 2nd Dec. so arranged for someone to be in on both days, ... it didn't arrive, I phoned and was told it would be the following Tues /Wednesday ... then it arrived on Friday 4th Dec. ... speaker was OK, but the power lead and plug were packed inside the carton underneath the speaker with the weight of the speaker on top of it ... so when I opened it all up, the plug was broken.”

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Posted 9 years ago

Hi Ted, thank you for your review. I would like to apologise for the inconvenience caused. I can see that our customer services team have sent you a replacement power cable, I hope that you have your speaker up and running now.

Posted 9 years ago

“Arrived fairly promptly. Sound not as loud as expected, bit will do the job for indoor med size gigs. Sturdy and well packaged.”

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Posted 9 years ago

Hi David, thank you for your review! I hope your gigs go well!

Posted 9 years ago

“Prompt delivery, have not had a chance to check it our but it looks good”

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Posted 9 years ago

Glad to hear you're satisfied with our services! We hope you enjoy your order :)

Posted 9 years ago

ElectroMarket is rated 4.7 based on 3,330 reviews