ElectroMarket Reviews

4.7 Rating 3,308 Reviews

94 %

of reviewers recommend ElectroMarket

4.7

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

Visit Website

Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Write Your review

Tell us how ElectroMarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroMarket 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Bluetooth doesn't work.”

Helpful Report

Posted 3 years ago

Hi C, we're sorry you're having trouble with the Bluetooth connectivity on your recent purchase. We'd like to assist you in ensuring this works as correct, please reach out to us on service@electromarket.co.uk Many thanks

Posted 3 years ago

“Excellent product great service and fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Excellent service, package arrived within a few days.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Competitively priced. Well packaged and exceptional dispatch and delivery time. Highly recommended.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Wanted an item that was cheaper than Amazon but was out of stock. Emailed the company who responded quickly. Item was back in stock quickly and delivered next day. Well packaged and in good working order. Yodel delivery driver was great too.”

Helpful Report

Posted 3 years ago

Hi Steve, thanks for your positive review. We're glad we could provide you with the item for an affordable price. Be sure to shop with us again very soon.

Posted 3 years ago

“Great product very happy”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Fantastic service, product just as expected, definitely recommend this company.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Excellent product and swift delivery. Thank you”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“My son bought me a max gig kit electric guitar pack sunburst the full kit as a present it arrived next day when opened everything was in the boxes undamaged did have a slight problem but everything sorted in a few days no problem with chaps on the phone will certainly order another guitar later and have no hesitation in recommending electromarket to anyone”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Order wasn't delivered when it was supposed to be and speakers very cheaply made”

Helpful Report

Posted 3 years ago

Hi Paul, we're sorry to hear your order did not arrive on time. This is very unusual and is 99.9% of the time down to external couriers not delivering the item on the day of which they are supposed to. We apologise you found the speaker not to be up to standard, if you haven't already contacted our team, please email us on service@electromarket.co.uk so we can resolve this for you. Best regards.

Posted 3 years ago

“Package arrived on time undamaged.”

Helpful Report

Posted 3 years ago

Thank you for your positive review, we're glad we could get your parcel out to you on time and undamaged.

Posted 2 years ago

“Very good service, item just as stated in picture, very concise instructions for delivery which was speedy , & secure packaging, great experience would recommend highly.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Very quick delivery and extremely happy with the product.”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“From order to delivery, this company were very efficient. Only 24 hours for the speaker to be delivered and it’s a great addition to our parties. We had the larger Fenton speaker but this is a smaller and more convenient size for travel with great sound and Bluetooth feature”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Excellent service thanks you”

Helpful Report

Posted 3 years ago

Thank you for your review, we hope to see you shop with us again soon.

Posted 3 years ago

“Excellent. delivery fast. Would definitely shop again”

Helpful Report

Posted 3 years ago

Thank you for your review, we look forward to seeing you shop with us again very soon.

Posted 3 years ago

“Ordered this dry ice machine on 29th to arrive before Halloween. And it did! Scared the b’Jesus out of the street! Great fun. Thanks Electromarket for delivering on your promises”

Helpful Report

Posted 3 years ago

Many thanks for your review, we're glad the dry ice machine did its job! We hope to see you shop with us again.

Posted 3 years ago

“Ordered on the Friday should of came the Saturday as stated on the site. I emailed and they said it was dispatched and should be with me on the Saturday. They was quick to respond to my message. Didn’t come till Sunday but was just in time for my party. Apart from the delivery the machine is good and works well.”

Helpful Report

Posted 3 years ago

Hi Rebecca, unfortunately we are currently only able to deliver on Saturday if you order before 2pm Friday, of which is stated across our site. From our records, we see you unfortunately were a little late to make the Saturday delivery - having placed your order at 15:16. We're glad we could get your delivery to you in time for your party and that the device works again. Nevertheless, we hope to still see you shop with us again in the near future. Many thanks

Posted 3 years ago

“Good quality gear ,delivered fast ... couldn't recommend it more”

Helpful Report

Posted 3 years ago

Many thanks for your review, we hope to see you shop with us again.

Posted 3 years ago

“So purchased this for my outdoor Halloween display. Very disappointing as it does not blow out smoke continuously, you have to control by the remote. So effectively paid all the money for a light.”

Helpful Report

Posted 3 years ago

Hi Angela, we're sorry the device you purchased did not fit your requirements for your display. Unfortunately, some devices are controlled by remote whereas others can be programmed by DMX or preset 'shows' to blow out smoke to a pattern automatically.

Posted 3 years ago

ElectroMarket is rated 4.7 based on 3,308 reviews